I stay at the Schaumburg HIE quite frequently and have been doing so for the past 4 years. The rooms are comfortable and always clean. All staff members that I have encountered are very friendly and[More]
the pride they take in the service they perform is what makes staying at this hotel better than any other.
Tom at the front desk has greeted be with a smile for the past 4 years. After a long exhausting (and usually delayed) flight from O'Hare, Tom make the check-in process a breeze, and his hospitable personality is the next best thing to coming home.
The breakfast area is fantastic! Julie has been there for the 4 years I have been staying as well. She keeps the area very clean and well stocked, even on the busiest days. She always has a smile on her face and makes sure that breakfast one of the best features of this hotel.
I've tried other local hotels, but this HIE is by far my favorite place in Schaumburg in this price range. [Less]
The hotel was right off the express way which was perfect. Checking in literally took 2 minutes and i had my keys in hand and directions on where to park. The room was very well kept. Everything was[More]
clean and neat and even the toilet paper had cool design folded into it. They had wonderful amenities in the room like a Kuerig and water bottles and chocolate. We had a view to look at the Willis Tower from our room which was nice for the kids. The room service was prompt and friendly and the dinner was 5 star. The breakfast was amazing! I would recommend this hotel to everyone who stays downtown. [Less]