The hotel has 521 spacious guestrooms and suites featuring free Wi-Fi and LCD TVs with premium cable. We offer room service, concierge services, and the best parking value in Chicago. Guests can work out in the complimentary fitness center, enjoy a swim in the indoor pool, relax in the sauna, savor “elevated” comfort food at Merchants Cafe and unwind with cocktails in the chic Cityscape Bar.
Parking in downtown Chicago can be quite expensive, take advantage of the Triple Play Package. Package includes room plus one overnight parking, breakfast and IHG Rewards Club points. This special offer is only available when making reservations in advance online or by contacting the front desk. No changes to existing reservations allowed. Minimum age of 21 to check in.
Our hotel offers free wireless anywhere, a complimentary daily hot breakfast, the social evening reception three days a week, a 24-hour Business Center, Fitness Room and laundry room, all of which are complimentary for guests.
The staff of our extended stay Merrillville, Indiana hotel offer our guests the finest in services and amenities, including an evening social reception 3 nights a week which features hot foods and beer/wine. Also enjoy our Pantry convenience store, outdoor pavillion with fire pit, and barbeque grills!
A bit of a let-down. Chipped paint and broken baseboards in the elevators. Broken toilet handle (which was repaired within 15 minutes). Stained upholstery on the guest room desk chair. Went to lobby[More]
looking for coffee before it was ready which offended the guy working in the restaurant...in his defense it was a few minutes before 6 am, but a simple no would have sufficed. [Less]
Great food, great service, huge portions. Bartenders Brie and Paul are the best. Friendly and professional. Manager Jamie and Server Roxanne are great. These people made my and my friends stay in[More]
Chicago a great time. We will be back [Less]
We used our IHG membership When we went up to our room, initially we could not find it. It ended up being in the elevator area, which my initial response was 'oh great right beside the elevators!'.[More]
However once we entered our room it was massive. At least twice the size of a regular room. We could not hear any elevator noise at all. The room was comfortable, and we have a view of Michigan Ave and the River. It was great! The only thing I noticed was a lot of outside noise, at times it almost sounded like the windows were open. Not sealed very well, but it did not effect our sleep. We were not informed our access number for the Wi-Fi when we checked in. We got to our room and found no information on it. I called the front desk and they said it was $14.99 for 24 hours. I was not impressed, however, then she said since we were IHG members it was free and she gave us the access code.
I would recommend this hotel, and we defineately consider it for our next trip to Chicago. [Less]