Rated 4.6 out of 5 by 270
Rated 5.0 out of 5.0 Great and surprsing hotel!
A really great hotel in a really interesting part of Hong Kong - Highly recommended!
May 5, 2015
Rated 2.0 out of 5.0 by MNborn Terrible Ending
Upon check-in I was happy that 1 of the 2 rooms I booked was available at 9AM after an overnight flight.
The hotel is 1 block form the Wan Chai Metro stop.
The rooms are very well designed and offer upgraded amenities. Very comfortable bed. Only the overly complicated light switches was a pain.
Be forewarned though that our taxi driver from the airport had no idea where this hotel was and had never heard of it. Make sure you have the address.
I was going to give it 5 stars until what happened at the end of the stay.
While getting ready to check out I informed the desk I would need a taxi in 40 minutes and reminded the desk clerk that not all taxis will go to the Futian border (Shenzhen/Hong Kong) After 40 minutes my guest's and I arrived expecting a taxi. None had been called. It is only when we arrived to the lobby when the desk clerk went to go look for one. After 15 minutes the one he found would not go to the border. I spoke to the manager who told me I should have come down 10 minutes early instead as taxis cannot be reserved. I told him what hotel in Hong Kong doesn't have a taxi ready when given a 40 minute notice?! He proceeded to walk away from me and close his office door while I was (rather loudly as his comment really made me angry)telling him he can expect a bad review.
During this argument, the driver who would not take us had called a phone number that sent a mini-van taxi to us and we left 20 minutes late.
May 3, 2015
Rated 4.0 out of 5.0 by Minnesota USA Great Stay and super helpful staff
Loved our stay at Hotel Indigo, we liked being in more of a local area and taxi, subway and bus super convenient and near hotel. Pool was a little chilly, would have been nice to have it heated but it wasn't too bad. The Pool staff were my favorite, the gentleman working during my stay was so courteous and friendly, he was the best. Even though it was cloudy we spent a few hours at the pool each day. Rooms are nice and staff very helpful in providing directions and recommendations. Would have liked to check out the happy hour lounge but stay was too short to fit that in.
April 29, 2015