Rated 4.0 out of 5 by 239
Rated 3.0 out of 5.0 by BCJW Good location, good customer service but need some touch up works
Can't beat the price for such a great location.
Bed is comfortable and customer service is great.
Only complain is the smell of the lifts and corridors in guest room floors. I think the carpets are due to be changed or needs some real steam cleaning to remove the stench.
May 30, 2014
Rated 3.0 out of 5.0 by helenqy 性价比较高
位置好，毗邻时代广场。 服务好，但是空间狭小。早餐一般。卫生条件还可以。风景就看不到什么。Shopping 倒是挺方便的。
May 26, 2014
Rated 3.0 out of 5.0 by Classy gal Disappointing
My husband and I planned this trip to the orient in March, we came to HKG on the 5th May, stayed at the Holiday Inn Express for 4 nights before going to Malaysia, when we came back to HongKong on the 14th May for a 2nd stay for 2 nights, upon check in at the hotel late at night due to flight delay we were told that they did not have a non smoking room available! Now when we prepaid for these 2 nights, we had specifically requested for a non smoking room, the guy at the front desk said nothing could be done. So we were forced to sleep in a smokey smelling room for the night, on top of that, the shower door did not close properly! Needless to say I was very upset because I could hardly sleep with the stinky cigarette smell, fortunately they gave us a non smoking room for the next day, which meant we had to move again! I wish to know why when we have prepaid for a non smoking so much in advance but had to end up taking a smoking room! That was quite inexcusable. We will be returning to HongKong again on the 20th May for our 3rd stay and I hope things will go smoothly.
May 16, 2014
Rated 4.0 out of 5.0 by Jax420 Great stay in Hong Kong
Great size room, location a but too far from Subway but ok. Location for shopping excellent. Breakfast selection was poor as same thing every morning.
May 13, 2014
Rated 4.0 out of 5.0 Smell at the lift lobby on 9/F
There are bad smelling at the lift lobby on 9/F. Should place an air refresher machine or to spray some air refresher.
May 10, 2014
Rated 5.0 out of 5.0 by cscs3 Causeway Bay Hong Kong
Been the 4th time I stayed in this hotel. It seem the room has gone thru some upgrade. Very good job and value for money.
Reception staff is friendly and provide good service and information.
May 7, 2014
Rated 4.0 out of 5.0 铜锣湾假日酒店
May 1, 2014
Rated 4.0 out of 5.0 by Juol Great location
For the second time we decided to stay at HIE Causeway Bay. Location is very good, near many shops and malls. Easy access from/to the airport, using airport express train and MTS (causeway bay station, exit A), and other parts of the city. The room is reasonable, tipically HIE. Business center avaiable. Wifi. The staff is very nice, quick service at the reception desk. Unfortunatelly, the breakfast is not good. The options and the service in the restaurant are not very good. Apart from the bkf, we recomend the hotel.
April 24, 2014
Rated 5.0 out of 5.0 by Teren 不错的快捷酒店
April 24, 2014
Rated 5.0 out of 5.0 by 超级小魔女 性价比很高的一家酒店
April 22, 2014
Rated 4.0 out of 5.0 by Chock Convenience and comfort
Convenient and well located next to Causeway Bay MRT Station and Times Square with the usual comfort of ihg hotels. Courteous staff and reasonably priced.
April 15, 2014
Rated 4.0 out of 5.0 Stay at Holiday Inn Express CAUSEWAY BAY HONG KONG
Total customer experience is good, but the room is too small.
April 11, 2014
Rated 4.0 out of 5.0 by Kevdeba Location Location
We were in HK for the rugby seven and the Holiday Inn location was perfect for that as it was less then a 10 minute walk to the ground. It is very close to the Causeway Bay MTR station, getting to and from the airport was easy even with luggage.
Time Square shopping centre is just across the road (if you are into that sort of thing) there are number of other streets lined with restaurants and shops within a 5 minute walk.
The room was very clean and comfortable. The only thing that really lets them down is breakfast. You get a choose of 4 - 5 options some western some asian style, but it is mass produced and you can tell. It has no taste, we only eat there 2 of the 5 mornings as we could not face the same thing over and over.
April 10, 2014
Rated 5.0 out of 5.0 by lancy 位置很好，下次还会选择
April 9, 2014
Rated 4.0 out of 5.0 by zeng elev 非常方便
March 31, 2014
Rated 5.0 out of 5.0 第一次香港游
March 28, 2014
Rated 4.0 out of 5.0 by tay123 great service
warm, attentive services ... will get back here if into Hong Kong
March 23, 2014
Rated 3.0 out of 5.0 by Freq. traveler Mediocre stay
I happened to see that the price for the same night was significantly cheaper then when I originally booked my stay (more than 40% less). When I brought that up at front desk when I checked in, they acted as if that wasn't possible. I am a platinum elite member and I asked if they could adjust the price for me since it was a great difference in price, but they seemed unhelpful and not willing to accommodate me. I am a loyal customer and I thought that they could do something for me. I was disappointed that they could not do more to help me. If it wasn't for the location, it would be unlikely for me to stay again.
March 19, 2014
Rated 3.0 out of 5.0 by zane173 地段不错，其他一般
March 16, 2014
Rated 4.0 out of 5.0 by htiu Room selection
Every time I do a booking online, I always indicate that I don't want a room with structural pillar inside. Unfortunately, it went to deaf ears. I stll have to request it every time I check-in. And when I check-in late, I always got the room with structural pillar, though I always indicate in my bookings.
March 12, 2014
Rated 4.0 out of 5.0 by Computer108 Great servcie
All is good except the sofa bed is a little hard on the back. Stayed in the same hotel twice within 2 weeks. Good service. Breakfast has good choices. The only thing that needs to improve is the missing electric outlet in the bathroom, not very convenient when you have to use the hair dryer.
March 4, 2014
Rated 4.0 out of 5.0 by Frank Shanghai 50 EVERYTHING WAS OKAY, BUT COLD (TEMP.)
I stayed at Holiday Inn Express Cauyseway Bay for many times, but this time, due to the cold weather, and there was no heating in the room, I did have problem to sleep well. when room temp. was only 12-15 deg.C, yes, I can survive, but not comfortable for biz trip.
Otherwise, it is all okay.
February 23, 2014
Rated 5.0 out of 5.0 by Kpjc Very convenient location n excellent service!
Breakfast menu can be improved n tastewise too as congee is too bland n 'chee cheong fun' too tough n sauce too red n tasteless!
February 22, 2014
Rated 2.0 out of 5.0 by BigRed61 great location, lousy breakfast and basic dbl room
The breakfast was not what you expect from a Holiday Inn Express. It was set breakfast..only 2 western choices and 2 Chinese choices. The western choice was cheese sandwich (COLD) and scrambled eggs or muffin (cold) eggs and ham slice. Chinese choice was noodle or congee.....not really very good for any of them. If you are going to offer a breakfast, it needs to be better. especially for the cost of the room. The bed was very lumpy...not a spring bed and the shower was backed up so when you were done with your shower you were soaking in 2 inches of water. The TV signal was also very poor and we had many ghosts on the tv set. We would not recommend this to anyone else.
February 8, 2014
Rated 4.0 out of 5.0 by Mon2014 Fluffy pillows and soft blankets
Overall, my stay was great! It was quiet and had all the basic necessities. Luxurious bed with fluffy pillow and very warm blankets, perfect to hideaway from the cold night. Breakfast could improve though, taste were all bland. Otherwise, Holiday Inn , still is a great place to stay.
January 25, 2014
Rated 4.0 out of 5.0 by Meet77 Excellent Location, Good value for money, co-oprative staff...Makes me feel at home.
This feedback here is based on my own experiences with other Hong Kong Hotels
My total stay in this hotel exceeds 4 months .. min was 4 day and max was 15 days..
The location is fantastic.. for shopping, hang out, lot of food variety around. Especially some like me who loves lot of ppl around (but you anyways find this almost everywhere in HKG )
The rooms a quite good compared some of other hotels in Hong Kong in this range. If you get a room as the end of the corridor then these are bigger and a family of 4 (2 adults n 2 kids) can be accommodated easily with ample space for kids to play..
The staff is very co-operative. They are always ready to help. Same is for room and laundry service.
There are 3-4 restaurants in same building 1 Japanses, 1 with speciality in steak I hv tried and are quite good.
The breakfast is average. Not much too choose from. The service is quite good.
The best thing about this hotel is there is not much of artificialness around in ambience, people etc. still the service is very professional.
Makes me feel at home.
Thanks to entire staff of Holiday Inn Express Causeway Bay.
January 25, 2014
Rated 5.0 out of 5.0 by azl321 No matter what
This service is very good, I like very much, I hope to stay
January 16, 2014
Rated 5.0 out of 5.0 by Luke_lhu good service
i think it's very good hotel, and i hope i will staty here in future with my family again.
January 13, 2014
Rated 4.0 out of 5.0 by SY1234 Wait too Long for Breakfast
I stayed in this hotel very often. The quality of breakfast is dropping but the queue is getting longer and longer. After all, it is not worth the waiting. So I suggest the hotel not providing complementary breakfast and just give a even better hotel rate without accommodating the junk food. Staff attitude at breakfast area is very poor; like I'm there to increase their workload. If I was given a choice, I rather choose to have self-service breakfast without begging for any staff to attend to.
January 13, 2014
Rated 5.0 out of 5.0 by Celyn3 Great location & friendly staff
Great location right behind Times Square where there's direct access to the MTR.
Counter staff were very friendly and efficient in the check in and checking out during both my stay in Dec 13 & Jan 14.
My door lock was spoilt but the staff attended promptly and managed to fix the lock on the spot.
Room is new bright and spacious with big modern bathroom.
Complimentary breakfast had limited options and the quality needs to be improved.
January 9, 2014