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Rated 4.5 out of 5 by 184 reviewers.
Rated 5.0 out of 5.0 by We loved it! This hotel is different from others we have stayed in while visiting Houston. It is not only the excellent location and vibrant decoration. It is the spirit of the staff. I would like specially to thank Carl at the front desk for his welcoming smile and readiness to help, and Teresa at the restaurant who has taken care of us with her warm and personal touch while we had breakfast. Of course we will return! October 5, 2013
Rated 5.0 out of 5.0 by great room I love staying at hotel Indigo. The decor is refreshing with its periwinkle walls and navy comforters . Thus was my first stay in Houston Indigo but it meet the standard set by the one in Dallas. October 3, 2013
Rated 5.0 out of 5.0 by Great Hotel & Great Location I have stayed at this hotel twice already its in a great location very clean bed was very comfortable plus free parking hard to get that in Houston. Near great restaurants and the gallery. I would highly recommend this hotel I will stay here again very soon on my next trip to Houston. September 24, 2013
Rated 4.0 out of 5.0 by Great hotel, but..... I have stayed in several Hotel Indigo properties. I like the design and the Galleria was no exception. I was in an executive suite and it was very very nice. Nice den sitting area, nice mini kitchen area, and nice bedroom. Big tv in bed room, which is a plus. The bathroom is spacious, but the counter space is not enough to put my toiletries. the shelf in the shower is too small. I've stayed in other hotel indigo's with the open shower concept, but this was didn't work as well. The shower was short and the overspray soaked the shower mat. My one complaint is the noise that came from the AC units. They were pretty loud. Great hotel, but could be better. September 22, 2013
Rated 5.0 out of 5.0 by Love the hotel and staff. We absolutely love staying at the Hotel Indigo. We never have a dirty room or any problems. Carl is the best he always makes our stay so wonderful. Great employee's. Thanks for a great stay! September 9, 2013
Rated 5.0 out of 5.0 by Great service and very nice suite Michael treated us like royalty and upgraded our room. Food was very good and room was very quiet. September 5, 2013
Rated 3.0 out of 5.0 by Great service, noisy aircon Wonderful staff, great location. Problems getting to sleep at night given noisy aircon and small pillows. August 27, 2013
Rated 5.0 out of 5.0 by Wonderful stay as always A wonderful night spent in a comfortable bed and away from life. I love this hotel. August 26, 2013
Rated 5.0 out of 5.0 by Excellent Hotel This hotel holds true to Indigo standards. It is everything you can expect: great location, clean and trendy amenities & design, and excellent staff. Also, can't forget to mention the beds which are amazing! Sure coffee at the bar is $3+, but you have free coffee in your room so that makes up for it. I was also upgraded to a suite for being an IHG Rewards Club member - so if you hold any status with IHG, they'll definitely work with you if possible. August 22, 2013
Rated 5.0 out of 5.0 by Pleasant surprise! We loved the Indigo at the Galleria. Every hotel in that area is over crowed and full of noisy people. The Indigo room we had was set up with the "bedroom" way away from the front door so that the hallway noise was minimal. The staff was great, the bed was clean and comfy. I recommend it and will never stay anywhere else in the galleria area again. Loved it! August 20, 2013
Rated 5.0 out of 5.0 by First time at Indigo The small issue I had was addressed and quickly taken care of. I found the hotel clean and roomy. I plan to come back to this hotel when I visit the Galleria Area. August 19, 2013
Rated 2.0 out of 5.0 by DISAPPOINTING FOR THE PRICE! I was very excited to stay in this property after seeing the photos and hearing/reading reveiws. Upon arrival, the staff was PHENOMENAL! Very friendly and helpful and professional. I booked a king suite for 2 nights. We entered the room and a dead roach was on the floor (thank God it was dead). We promptly called the front desk and the manager was informed. The manager did take a portion off the nightly rate but it left such a sour taste in our mouth. I was very disappointed for the alleged quality of this particular property. Again, the staff was WONDERFUL!!! The property was not... August 16, 2013
Rated 5.0 out of 5.0 by Exactly what we've come to expect! From check-in to check-out we enjoyed our stay as always! The manager was very accommodating for our special occasion. The front desk had a great selection of close restaurants in walking distant. (This was a first from any hotel we ever visited, A BIG plus!) We highly recommend you stay at this hotel. As it's our choice for stay every single time we frequent Houston. Too close to everything in the Galleria area you might think about getting exercise and walking everywhere if the weather is comfortable enough. Thanks again you guys at Indigo your the best! August 16, 2013
Rated 5.0 out of 5.0 by The perfect hotel Overall, we loved Hotel Indigo right down to the blueberry wallpaper in our room. Everything at Hotel Indigo was perfect, the staff, the ambience, and even the value. To make a long story short if you go to Houston in the Galleria area the only place you should stay is Hotel Indigo. Also, make sure you grab some breakfast downstairs at least once during your stay, their french toast is simply to die for! August 12, 2013
Rated 5.0 out of 5.0 by Great Staff and Awesome Room and Comfort Loved the hotel. The Hotel Staff was very helpful and knowledgeable of the area. They were attentive to my needs and helped with all my shipping requirements. A personal thank you to front desk personal Michael, Justin and Carl and a great big thank you to the GM Sylvester. August 7, 2013
Rated 3.0 out of 5.0 by Good location, ok hotel Staff was great but the bathroom smelled like mildew and the room decor was "dated." I would stay there again. July 28, 2013
Rated 4.0 out of 5.0 by Nice hotel, but hidden Hotel is different than your normal Holiday Inn hotels but is nice. Bar staff was great and food was good. I stayed on points and was upgraded. Staff was helpful but quiet and not very outgoing. But I think this is the overall tone for the hotel, which isn't bad if your just wanting a quiet, hidden, place to crash at. Access to the hotel is tricky. Is it kind of hidden off the road and signs are in place at the entrance but are easy to miss. July 15, 2013
Rated 5.0 out of 5.0 by Great Location Second time I have stayed at this Hotel. Thank You for the wonderful hospitality. June 27, 2013
Rated 5.0 out of 5.0 by Friendly Front Desk Staff and FREE PARKING!!! We enjoyed our stay at Hotel Indigo at the Galleria. The Front Desk staff were very friendly, helpful, and knowledgeable of the area. Our room was large and nicely appointed. The only issues we had were that the bathroom door was a little out of square, so if you did not push it all the way closed and latched it would swing open and be a little in the way. Also, the entry area where there was a sink, the bathroom, and closet was always warmer than the rest of the room. My wife did not care for the openness of the shower. It had no curtain or door, but we liked the shower itself. The bed was very comfortable and the workspace/desk was plenty large to accommodate my computer and other materials. Breakfast items were a bit pricey, so we did not eat at the hotel, but the FREE PARKING was a blessing! Overall it was a very nice stay. June 19, 2013
Rated 5.0 out of 5.0 by GREAT CUSTOMER SERVICE!!! The modern design and the rooms were nice, comfortable, and well-equipped, but the highlight of our stay was the courteous and capable customer service which we received from the front desk. Justin, and especially, Carl, went out of their way to be helpful to us. Carl helped us find suitable dining options and local venues and even printed out directions to them from his computer. All the while having a kind and warm demeanor which made our stay at Indigo feel like our home away from home! We would definitely stay here again if in the Houston area, and would highly recommend this hotel to anyone else. Great job, Indigo, on your hiring choice for your front desk! God bless y'all!! June 18, 2013
Rated 5.0 out of 5.0 by Another good stay This was my second stay, and again, everything was great. Love the rooms and the staff is great. Very convenient location yet off the beaten path enough to be much quieter. June 14, 2013
Rated 5.0 out of 5.0 by Nice place We had a good stay at the hotel ms tee at front desk was very nice and got us in quick she was great and amazing person June 6, 2013
Rated 5.0 out of 5.0 by Good location and splendid room location of this hotel is right smack beside the galleria and walking distance to center of the town. easy access and all in walking distance. room is splendid to have a good sleep after a long day at the conference. great interior design and feel like home. will come again here next time. May 27, 2013
Rated 5.0 out of 5.0 by Great place to stay We have stayed here twice and have been happy with everything about the hotel. Whenever we come to Houston this will always be our first choice for hotels. The staff is incredibly friendly and always helpful. The rooms are large, comfortable, clean, and quiet. May 15, 2013
Rated 5.0 out of 5.0 by Excellent Service & Comfortable Room I always stay at the Hotel Indigo Galleria when I am visiting Houston due to the large, clean, well-furnished rooms, bright, wide interior hallways, excellent customer service, hypo allergenic bedding, ease of internet connectivity and overall comfort of the hotel facilities. The only con I have is that the entrance is located on a one-way street so if you miss the entrance you have to make a long detour to get back to the hotel. May 8, 2013
Rated 5.0 out of 5.0 by Refreshing hotel! Cute hotel, not too big....very refreshing décor. We loved the corner unit....with the wood floors. It was very clean, with comfortable beds....and nice little kitchenette area. We heard no noise during out stay, with the exception of the A/C....that was a little loud....but not a deal breaker. The staff at the desk were very nice and we got a greeting each time we left or arrived back at the hotel. The restaurant staff was great, too. They had a pretty good selection of goodies for us to take back to the room, as well. We were less than 5 min. walk from the hotel to the Galleria, which was great for us, since shopping is what we came to do. The only thing I would suggest is to have a roll of paper towels for the kitchenette. We spilled coffee and had to use our bath towel to clean it up. Other than that, the stay was perfect and we will be visiting AGAIN!!!! May 6, 2013
Rated 5.0 out of 5.0 by Great experience! I stayed at Indigo Hotel for 3 weeks and it was a great experience. All the staff had a big smile on their faces, the rooms were wonderful, and the food was very fresh and delicious, specially the trout dish. I have only 2 observations: I just wish that even the small rooms had a microwave and one of the pillows were a little bit softer. I'll come back to Indigo for sure! April 24, 2013
Rated 5.0 out of 5.0 by Best Deal in Galleria Area Houston Home away from home. I stay at this Indigo every other week and spend 10-12 nights per month. Derk, Brian, Matt, Scott, & Lorraine all above accomodating.Bar is a great place to end the day. This hotel is the best deal in Galleria area, free parking, good wi-fi, and updated rooms with new furniture and Flatscreens. February 13, 2013
Rated 4.0 out of 5.0 by Improved rooms and service for a good value I've lost track, but I think this was my fifth stay at Indigo Houston. I was happy to see some welcome improvements this visit over my previous stay about six months earlier. Specifically, my 1BR suite now included both a refrigerator and a microwave oven, which as I offered after my last stay makes perfect sense with all the space in the kitchen. This was perfect during my 10 day stay for quick breakfasts or other meals/snacks. The other improvement in the suite was two brand new HD wide screen TVs. That was nice for watching a bit of football. The other improvement was in service. This visit I didn't have to wait as long to be served in the cafe and the response to requests (condiments, water, coffee) was quicker. The front desk personnel also overall seemed friendlier and more caring (there's still one who I've never seen smile). I'd still like to see a few more dumbbells added to the fitness room. It's a pretty sparse collection and some don't have their mate. It would also be nice not to have my room key stop working (it happened three times on this stay). I also had to request soap when I was about to run out instead of Housekeeper adding it proactively. But overall, especially for the rate, the Indigo Houston is a very comfortable hotel and a very good value. I plan to return in 4-5 months. February 9, 2013
Rated 5.0 out of 5.0 by Great stay This was my first stay at an Indigo. The Intercontinental recently sold, so I was in search of a new hotel for my frequent trips to the area. I had a great room that was very quiet and comfortable. This was the most relaxing stay I have had at a hotel in a long time. Love the decor. Clear attention to detail was evident. Friendly staff. Free parking is a huge plus. Great recognition for Platinum. If there is any negative to this hotel it is that it is hard to get to because of the one way streets (easy to get out though). This will be my hotel of choice in the Galleria area from now on. Really love it. January 28, 2013
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