Rated 4.5 out of 5 by 201
Rated 5.0 out of 5.0 by Kin1999 I love Indigo
I love Indigo Hotel! my husband found this hotel online and he booked it because it was close to the Galleria Mall, its actually 1 small block away from the Macys entree, he went 3 weeks ago to Houston with my 13 year old daughter Andrea and he loved the hotel so much that he booked it for our trip of last weekend to go to a doctors appointment.
I loved the hotel, all the decor, the colours combinations were beautiful and so well coordinated, the beds were super comfortable, very clean, all looked new, the staff was very nice and helpful, the ladies of the restaurant I liked the most, we had breakfast at the hotel every day and it was delicious, the whole experience was great, I would recommend it and I would go back, the only thing needed is a pool because I took my 4 year old boy and it would have been great for him, I understand this is a business oriented hotel, but maybe a small pool would help!
September 12, 2014
Rated 1.0 out of 5.0 by skassama Did not relect the IHG brand
Very poor facilities, although I was told that they had been renovated, which was a very poor job.
Staff was arrogant to a point where they refused to help with the issues with the room by saying that they would not accommodate or try to help resolve issues
Broken floor, Broken shower, power points not working, door not closing properly, Power points on the desk not working, switch plates not properly fitted, colors specially the back wall was not soothing, back wall had dark red paint with black markings
September 12, 2014
Rated 5.0 out of 5.0 by MrsD2014 One of My Favorites
My hotel of choice for sure when traveling to this area! It is defintiely the wonderful staff that brings me back to this hotel! Thanks to the staff for always making me feel like family.
The rooms are always clean, comfortable and are looking great with the make overs that are taking place.
September 10, 2014