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  • 1 877 8 INDIGO
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Rated 4.7 out of 5 by 314 reviewers.
Rated 4.0 out of 5.0 by Pleasant Surprise I arrived late due to travel delays and was "moved" to the Indigo due to my initial hotel not having the non-smoking accommodations as requested and no other rooms available in their hotel. The front desk staff at the Indigo was welcoming and made the situation very easy. The room was comfortable and inviting. I cancelled the remainder of my reservation at the previous location and stayed at the Indigo the remainder of the week. I was very pleased and will more than likely return when visiting the area again. January 23, 2015
Rated 5.0 out of 5.0 by Wonderful stay, romantic package My fiance and I wanted to meet somewhere in the middle of our two cities and Jacksonville was the place. After searching on priceline, I was hesitant to overpay for a downtown hotel or risk getting a less than stellar lower star hotel. When I found out this hotel had a romance package with champagne and great view in the quiet southside area of Jacksonville, I was sold. The staff was incredibly friendly, the area beautiful and picturesque with great restaurants in the plaza around the hotel. The staff even brought a complimentary slice of strawberry chocolate cake with the champagne the evening I arrived! Truly spectacular service and I will be returning. I've stayed in a lot of hotels over the years, many quality establishments (all 4 star or better on priceline) and this is by far the best hotel experience I've had yet. January 21, 2015
Rated 5.0 out of 5.0 by Keep this place a secret We found Hotel Indigo online looking for a place to stay on our way to Florida from NC. Our stay was over a weekend and the room rate offered was very appealing. We decided to try it and were extremely satisfied with our stay in every way. Will stop there whenever we can. We found out from the staff that they are very busy during the week as the location is a near a business park so staying there on the weekend is the best option for us. January 21, 2015
Rated 5.0 out of 5.0 by My favorite place to stay in Jacksonville The rooms are inviting, beds are comfortable and the little bar is very welcoming. I absolutely love this hotel and the area that it is located in! January 18, 2015
Rated 4.0 out of 5.0 by Great customer service We stayed two nights, the second day we mentioned a humming noise in the bathroom. Within the hour the manager had come to hear it and provided a second room to sleep in and a rate discount because the issue would not be fixed before the evening. - the room was very clean minus a few cobwebs and such. The hardwood floors were spotless. Loved walking around in my bare feet. January 15, 2015
Rated 5.0 out of 5.0 by Comfortable bed and clean room! The rooms were clean, comfortable and modern. Beautiful walk-in shower and the beds were heavenly! We had a room overlooking the water and it was an excellent view! January 8, 2015
Rated 5.0 out of 5.0 by Wonderful experience I love this hotel. Very modern and unique design. Exceptionally clean. Safe and quiet location with access to many restaurants, shopping, movie theater, etc. Friendly and helpful staff. I believe this will be my hotel of choice when I stay in the Jacksonville area. January 7, 2015
Rated 5.0 out of 5.0 by Great Services After a long driving, we were so tired and hungry. We brought our food but there is no microwave oven in the room. So, we looked for help from the front desk. The front desk staff, Mary Tillo was responsive and provided a great help. January 5, 2015
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