Rated 4.7 out of 5 by 370
Rated 5.0 out of 5.0 by Wandering Wonderlust Great hotel, conveniently located
My family and I spent one night at the hotel on our way to Georgia. The hotel was very clean, friendly staff, extremely comfortable beds, great wifi and was conveniently located. I would stay here again!
May 4, 2015
Rated 5.0 out of 5.0 by jdaily clean comfortable rooms
room clean and comfortable excluding the thermostat not working right
May 4, 2015
Rated 5.0 out of 5.0 by Shakey12 Our stay
I booked my stay well in advance, and due to the long term reservation my credit card had already been billed. We had to cut our stay short by one day due to unforeseen circumstances. The lobby staff was very helpful in refunding the charge for the day that we were not going to stay. They did not have to do this, because my stay was non-refundable, but they understood the circumstances, and was able to reimburse me for the lost night. This was the second time staying at the hotel, and we went ahead and booked another weekend. This hotel is the only place that I will stay at when visiting Jacksonville.
May 3, 2015
Rated 5.0 out of 5.0 by Kristen22 Jax Indigo
Great hotel! Everything was clean, modern, and the service was fantastic!
April 27, 2015
Rated 5.0 out of 5.0 by bonbon 72 Excellent accommodation and service
The hotel is everything you expect it to be. We stayed at a suite, which was spacious and well appointed. We took breakfast package which was well worth it. Breakfast was delicious, made to order, and service was impeccable.
April 22, 2015
Rated 5.0 out of 5.0 by Missikt Awesome Hotel! Great View
This is the first time that I have stayed at a Hotel Indigo and I was very impressed with the comfort of the updated modern rooms. I had a wonderful view of the lake and plenty of shopping and restaurants to choose from. The Bar/lounge area is a great place to go unwind after a long day of traveling...I will always stay here on my visits to Jacksonville, FL..
April 21, 2015
Rated 2.0 out of 5.0 by Garlynn Hotel Indigo
My family and I looked online and read reviews prior to booking out hotel stay. The hotel when we pulled up was gorgeous, in a beautiful location and setting.
We read how nice the staff was online, yet when we arrived, they seemed rather dry and matter of fact. I chalked it up to the fact that it was late and they were tired.
When we got to our room, we looked around like al guest do and we had hair on the majority of our towels, little hairs, as well as, on the pillow cases. The staff was notified and showed up about 20 minutes later with new towels, some of which, still had hair.
April 21, 2015
Rated 5.0 out of 5.0 by Employment Great staff
Arrived for check in and a nearby transformer had blown resulting in no power. Staff advised of the effected area and texted my cell phone when power was restored because I went nearby for dinner.
April 19, 2015