Rated 4.7 out of 5 by 381
Rated 5.0 out of 5.0 Avable reservation
The room and view we requested was not available upon check in. We received an adequate substitute room. I questioned the reason for the same cost for a lesser room. The staff at the desk made a very generous compensation for the non-availability.
May 21, 2015
Rated 5.0 out of 5.0 by eagleD Clean, crisp and comfortable
Just a great place to stay in Jacksonville. A bit pricey for just one day/night, but there are no worries about quality and comfort. Great location, easy to get to everything, relaxing outdoor bar area. The hotel makes visiting simple.
May 20, 2015
Rated 5.0 out of 5.0 by ga tater Excellent Hotel - beautiful !
overnight stay - hotel is beautiful - staff extremely nice/helpful - breakfast EXCELLENT !
Very minor issued - wall paper was pealing just a bit in out room - light bulb need replacing in bathroom -
and air - turned down to it lowest temperature was slightly warm to me -
I would most DEFINITELY visit this hotel again !!!
May 19, 2015
Rated 3.0 out of 5.0 by Trophysec Kind of cool in a boutique kind of way
Hubby and I were coming to town for the annual golf event, held every year on Mother's Day weekend, which also happened to be my hubby's birthday - so I splurged on the hotel. I will say it was quiet - we slept well - the room had very cool wood flooring. There was no tub - the shower was huge - and open (odd) - but only one shower head - would have been great with two shower heads - there was definitely the room for another. The amenities listed a fridge and a microwave - we could only find the fridge - and there was no safe. I purchased breakfast with the reservation - the first morning was horrid - I was expecting the wonderful buffet like at our other favorite IHG property in Tampa. We had a limited menu to choose from with our tickets - they had run out of steak for the steak and eggs, the potatoes and sausage gravy were so spicy we couldn't eat them, and the service was painfully slow. The next morning it was completely the opposite - the service was excellent, the steak and eggs were amazing, the potatoes were wonderful. The development where the hotel is situated is pretty cool - some high-end restaurants, sub shop, etc., but a lot of empty storefronts. There lake is very pretty though for an evening stroll.
May 18, 2015
Rated 5.0 out of 5.0 by GJohnson1 Comfortable bed and great service.
Excellence of staff made this a better hotel than most hotels I have ever stayed at...and I have travelled a lot in my career.
May 13, 2015
Rated 5.0 out of 5.0 by rickerna Location, location, location!
Excellent hotel, staff, and location central to my needs in the area. The neighborhood is vibrant, and the surrounding dinning options are excellent.
May 13, 2015
Rated 5.0 out of 5.0 by PJ Pauley Unique look
The hotel was open and inviting as you walk in.
The rooms have a very different look which makes the stay more enjoyable
May 10, 2015
Rated 5.0 out of 5.0 by epantner Highly recommended
Keep the good work, the cleanliness, very comfortable bed.
Nice downstairs bar and ambience.
May 10, 2015