Rated 4.7 out of 5 by 126
Rated 5.0 out of 5.0 by Will56 Very clean with great staff.
We were very happy with this hotel. Clean, comfortable and very hlelpful staff. I stayed for several weeks, and had no problems.
July 23, 2014
Rated 5.0 out of 5.0 by Marlene1 Friendly staff. Nice accomodations.
The is my hotel of choice to stay when I visit the Jacksonville area.
July 22, 2014
Rated 5.0 out of 5.0 by April10 Great Place to Stay!
I can't say enough good things about the staff. They are very friendly and helpful. When we are in the Jacksonville area we always stay at this hotel. Not one time did I any problems. I would recommend the hotel if you are going to be in Jacksonville. Nice hotel!
July 16, 2014
Rated 5.0 out of 5.0 by annie5155 Comfortable, clean and convenient to Mayo Clinic
We'd stay again as it was comfortable, clean and convenient to Mayo Clinic. We're glad we were able to find accommodations at Candlewood as we knew we would be in Jacksonville for an extended period of time.
July 15, 2014
Rated 5.0 out of 5.0 by my business Recent stay
Easy access to Mayo Clinic. Friendly staff, great room. Great value for price.
July 10, 2014
Rated 5.0 out of 5.0 by chobbs69 OUTSTANDING
Could not ask for better hotel then this one. This is what every hotel across the US should look,act,and perform as. If you need to stay somewhere this is the chain of hotels you want to go with.
July 10, 2014
Rated 5.0 out of 5.0 by smokingaces Great 1st experience
Very friendly staff, especially the front desk. Room was very spacious. Made you feel like you were at home. Front desk enrolled us in the IHG rewards program during checkout since we forgot to do it online. Can't beat the price.
July 9, 2014
Rated 5.0 out of 5.0 by LeAnne59 Great Price for a suite!
The cost of staying at Candlewood Suites is so affordable. I love having the use of the kitchen in our room. The front desk staff was friendly and made us feel at home.
July 8, 2014
Rated 5.0 out of 5.0 by Scuba Frank Comfortable Visit
Room was comfortable and quiet. Received a very friendly greeting at the front desk.
July 7, 2014
Rated 5.0 out of 5.0 by JCott Great Stay
I recommend this hotel the location is perfect for shopping and restuarants the staff was very friendly and the rooms were clean and comfortable I would definitely return to this hotel
July 2, 2014
Rated 4.0 out of 5.0 by CnCJones Perfect for Mayo Clinic Visit
This Candlewood Suites is a typical experience for the brand--great value, great facility, great price. Nice staff and facility--everything you need when you don't need the frills.
June 28, 2014
Rated 5.0 out of 5.0 by anne627 Great Stay!
This was exactly what we needed for the 5 days between moving to the area and closing on our new house.
June 23, 2014
Rated 5.0 out of 5.0 by Inspector2303 Awesome Stay as usual!!!
Always use this facility when in the area. Great location very quite and never disappoints!!!
June 22, 2014
Rated 3.0 out of 5.0 Inconsistency
This hotel seemed to do there own thing in regards to the way payment is taken in all other Candlewood Suites.
June 18, 2014
Rated 5.0 out of 5.0 by mike258 Great staff and quiet facility
The staff here are great. I work nights and had no issues sleeping during the day except for the curtains blowing into the room which let in a little more light than other Candlewood Suites. Very minor issue. An automatic front door would be a great remodeling idea for the future to aid in entering with a luggage cart or wheelchair.
June 18, 2014
Rated 5.0 out of 5.0 by stkadj821 Always accomodating
The employees are always helpful and do everything within their abilities to help us when we are in town. Customer service is one of our main reasons for always returning. It is also a very good value for the money.
June 17, 2014
Rated 5.0 out of 5.0 by Scuba Frank Great Experience
Friendly staff. Clean and quiet room. Check-in and check-out efficient.
June 13, 2014
Rated 4.0 out of 5.0 by Nikki1426 Definitely Recommend
Loved this hotel. Rooms look just like the pictures, super clean, and comfortable. Everything you need is within reach of the facility!
June 12, 2014
Rated 3.0 out of 5.0 by haworth o.k. visit
Although a bit difficult to locate amongst all of the competing hotels in the immediate area, this place was o.k., an average Candlewood Suites. Front desk help was excellent. Room was average. Pet friendly which is a plus for animal lovers. Would stay here again.
June 12, 2014
Rated 5.0 out of 5.0 by bikerjon This is a reliably pleasant chain of hotels.
Enjoyed the stay. Provided well for my needs. Centrally located for my appointment at the Mayo Clinic.
June 10, 2014
Rated 3.0 out of 5.0 by Honestly55 Very clean, quiet, great value
Very clean, quiet atmosphere. Lowest price hotel I found that was high quality. Bed bothered my husband's back. Pillows need exchanging. Lumpy and uncomfortable. Bathroom and kitchen were immaculate.
June 9, 2014
Rated 4.0 out of 5.0 by Flyjock Terrific customer service....again!
This was my second visit to this location and it did not disappoint at all! Upon my arrival, I was pleasantly greeted by Ms. Genslinger who saw to my request for a top floor suite. I was concerned my suite would encounter a lot a noise since it was near the elevator. This turned out to be a non-issue; I slept like a log and hardly heard a peep the two nights I was there. By the way, I let the front desk know I needed a second night added to my reservation; it was taken care of pronto! The Candlewood Cupboard was a little pricey (which I expected), but choices were fine. Also, the gentleman at the front desk in the morning (his name escapes me) was great with customer service as well. Again, I would recommend this location to anyone visiting Jacksonville. It's not far from downtown, great shopping at St. John's Town Center and a short drive to the beaches.
June 7, 2014
Rated 5.0 out of 5.0 by Familyman50 Great Experience
We recently stayed for two weeks at this hotel, while our daughter recovered from surgery. The suite allowed us many of the comforts of home while going through a challenging event in our lives. The staff were great, very helpful and friendly. The suites have recently been renovated and are clean and well apportioned. The kitchen is fully stocked with all the items you need, and having a full-sized refrigerator and a dishwasher, makes an extended stay very convenient. The area is safe, you can walk, it's easy to access food and other needs. And the cost is much more reasonable than other local hotels. I would stay here again.
June 7, 2014
Rated 4.0 out of 5.0 by woody86 easy access area
202.... 95 and 295 are easy to get to. area was quiet and restaurants and shopping a short and easy drive. the beach isnt far either.
June 5, 2014
Rated 4.0 out of 5.0 by Doc Rich Very Accommadating!!
Greeted very warmly every time we entered and or exited. Entire staff (including cleaning) were very accommadating.. The staff offered to put us into a different handicap accessible room for convenience. We did not take the new room because of the location of the one we were already in. Anytime we requested any assistance, it was done. Will probably stay at this Suites again next year.
June 5, 2014
Rated 5.0 out of 5.0 by Talisman76 Great Value and Quality Room
This hotel offered excellent value and the quality of the linens and beding exceeding our expectations. Only staying one night but was the best hotel we stayed at on our trip. Would highly recommend this property.
June 2, 2014
Rated 4.0 out of 5.0 by Flyjock Excellent customer service
My stay at this location was really an overall pleasing experience. This location is great for access to downtown and not far from the beaches as well. I was in town for business and really wanted a good place to sleep; that objective was achieved with flying colors. No biz center there (which was a little surprising, since this location was in a business park, but not a deal breaker by any means). Bed and suite were comfortable and very clean during my visit, but upon entering the room noticed the smell of cigarette smoke. Especially surprising since this was a non smoking room; however the smell was about a 2 to 3 on a scale of 10. I chose to turn on the A/C hoping that would take care of the situation. it seemed to do the trick, but noticed the smell again upon entering the room after leaving to do some errands. I chose not to mention the smoke until checkout since I was tired and only in town for one day. Alas, there was a very pleasing smell of strawberry throughout the halls and office when I was leaving the next morning. On the plus side, Hannah was very pleasant and helpful as well as Lori the manager; she seemed really concerned about my comment about the smoke. Overall, I would absolutely recommend this location for a short or extended stay; I plan to book again when I return to J'ville next month.
May 24, 2014
Rated 2.0 out of 5.0 by fyrstopr Great potential
The property is in a great location and the staff are friendly. I found 3 of 4 pillows with hair on them as well as the bed and bathtub. Furthermore, I would be awoken during the night to find the room smelled of sewer gas. No other time but during the night.
May 20, 2014
Rated 5.0 out of 5.0 MAYO VISIT
Convenient, safe. Exceptional staff.
If I were to stay for leisure, I would want a pool, PLUS a regular stove/oven.
Room was very clean, as was the bathroom. I would definitely recommend this hotel to other people.
Bed was comfortable. TV stations were somewhat limited, but that was not really a concern.
May 9, 2014
Rated 5.0 out of 5.0 by cfly1980 Impressed with service at Belfort Road
A three-week trip turned into a six-week trip for my family, and we had to move our check-out date around multiple times. I was impressed with the staff's help, including with my IHG account, as well as maintenance and more.
We really enjoyed our stay despite a tough situation, and Candlewood's staff was great in helping us.
May 8, 2014