Rated 3.9 out of 5 by 444
Rated 4.0 out of 5.0 by not12 Fine except
The hotel needs some updating. The carpets are well worn. Our stay was fine, but we really needed a mini fridge for our stay as my husband was work related and I was limited on time.
September 21, 2014
Rated 5.0 out of 5.0 by MMilks Relaxing weekend.
We just went to Jacksonville for the weekend. It was great! We were received by Will and he was so warm and welcoming. Our room was comfortable . We did not use the restaurant in site, but the pool was nice (I wish there was a hot tub(: )
Overall great experience! Thank you!
September 18, 2014
Rated 5.0 out of 5.0 by DM407 Location, Location, Location
Whether for business and/or pleasure, I usually stay with family members when visiting Jacksonville. However, after viewing several hotel deals for the 9/11 weekend, I decided to jump in on a good deal.
I'm so glad that I did. Not only was the location right on the riverwalk, it's also downtown and close to all the major venues. Not to mention, Ruth's Chris is in the building. The only con is the mandatory self parking and valet parking per day. But that is to be expected with many hotels.
At Crowne Plaza, it is cozy and convenient. I will definitely return soon.
September 17, 2014
Rated 4.0 out of 5.0 by IHG-Traveler Great Location and Service
The location is the right in the center of downtown, close to the free Skyway monorail. The staff is very friendly and helpful.
September 16, 2014
Rated 5.0 out of 5.0 by Bethy25 Comfortable room and friendly staff
I travelled to the Jacksonville Crowne Plaza on business. The room was comfortable and cozy and decorated in a modern style. Staff was very friendly and helpful. I plan to stay here again in future travel to the area.
September 15, 2014
Rated 5.0 out of 5.0 by Moony531 Great place to stay!
The Crown Plaza Hotel, Riverfront-Jacksonville, FL afforded me one of the most enjoyable hotel experiences I have had in recent years. The food there was excellent and I ate there for all my meals during my 4 day stay. The view of the St. Johns river from my balcony was very enjoyable also.
September 15, 2014
Rated 5.0 out of 5.0 by Williams.J Satisfied Customer
Went to Jacksonville for a quick vacation and getaway and decided to stay here over many choices. The service from the time we got there was excellent and the room was just what I was looking for. Great balcony view and comfortable bed and shower! Breakfast and service was great and delightful. Pool was the right size for comfort. They was prompt and attentive with all my needs! Will come back again!
September 14, 2014
Rated 5.0 out of 5.0 by Capricorn1 Great service and location
My stay at the Crowne Plaza in Jacksonville was fantastic. The hotel was very clean and the staff was extremely helpful and friendly. I truly enjoyed my stay and would recommend it. The only issue was the work out room, much smaller than I expected but I was able to work on my arms as I planned.
September 13, 2014
Rated 2.0 out of 5.0 by Kceefl renovation
cannot believe that
#1 they were renovating the hotel and did not post anything when I made my reservation
#2 They put me on the floor that had the workers renovating 1/2 the floor
So much for a quiet weekend getaway
At least the staff was friendly
September 12, 2014
Rated 3.0 out of 5.0 by KariKay25 It's not all that
Not what I expected from the ""Home Alone" movie. They need to do some serious upgrading.
September 11, 2014
Rated 5.0 out of 5.0 by Tom177 great service from start to fiish
From check in to check out great service. Nice room, bed and view. great location
September 10, 2014
Rated 5.0 out of 5.0 by Florida Mark What a great view!
I was given an upper floor riverview balcony room and even though there was heavy construction taking place along the river, it was a peaceful and beautiful view for sunrise, sunset as well as the Jacksonville nightline.
parking garage access was especially nice due the the climate uncertainty in Fla during the summer.
September 8, 2014
Rated 5.0 out of 5.0 by iwo27 gREAT sERVICE
HOTEL STAFF COULD NOT BE MORE HELPFULL
IN EVERY ASPECT. WENT OUT OF THEIR WAY
TO ENSURE THAT OUR REUNION WAS A SUCCESS
September 7, 2014
Rated 5.0 out of 5.0 by Carmine10 Great Nght or Longer
Stay a night stay or a year this is the hotel for me. Staff A
Great bed! View of River! Food Great! Close to everything down town you could want. Will Stay again!
September 2, 2014
Rated 5.0 out of 5.0 by janakaz2002 Great hotel with a great location
We stayed at the Crowne Plaza Hotel in Jacksonville for a quick get-a-way. The front desk staff was very professional and answered our question. When we arrived at our room, I was afraid of the noise level because we were right beside the elevators. We did not hear them at all. The only noise we heard was from the concert across the river at the Landing. This was a great stay and I would highly recommend it.
September 1, 2014
Rated 5.0 out of 5.0 by Paul55101 Good value
Friendly staff for late arrival; quiet midweek stay; very comfortable bed; clean pleasant room
September 1, 2014
Rated 5.0 out of 5.0 by KWhitt2326 Great event and meeting serving staff!
Although this property is somewhat dated, the quality of the staff and service they provide is unparalleled. I conducted a series of three meetings here and the event and service staff for the meetings was the best I've ever worked with. Everyone went out of their way to make this the best possible series of events.
The meeting rooms were fine. The sleeping rooms are in need of renovation; particularly the bathrooms and bathtubs. It looks like the rooms were semi renovated not too long ago but someone scrimped and failed to replace bath and shower facilities.
September 1, 2014
Rated 5.0 out of 5.0 by Frankie 2 overall stay
From checking in,to checking out the experience was great. The staff was very pleasant, the room was clean, the bed was comfortable and the view from the balcony was amazing. Would be nice to have a mini refrigerator in the room,
August 27, 2014
Rated 5.0 out of 5.0 by kim2918 Awesome Stay
Overall I had an awesome stay in this hotel. The rooms were clean. The breakfast buffet had good food. The business center was great and had a printer. The staff was not as friendly as I would have hoped for this hotel. I wish there was a microwave and refrigerator available for every room - that would have made this hotel more convenient to stay in.
August 26, 2014
Rated 3.0 out of 5.0 by TommyJax Rooms old and worn
View was great, restaurants and bar great, really good service, but the room itself was barely acceptable. Paint was chipping off tub, could not soak and relax. Needed to relax from a stressful work week but that was not to be. Room does not fit the Crowne Plaza standard. Construction outside was noisy, fan in the hall obnoxious. Was told that the upper rooms were refurbished "recently" and was put up on the (top) tenth floor only to find that a few things had been updated but not all.
August 26, 2014
Rated 3.0 out of 5.0 by MCCI Great Service
Great service, attentive to needs and clean, but room feel and interior common areas appear worn and outdated.
August 24, 2014
Rated 3.0 out of 5.0 by Jungle Hays Cool hotel, ok rooms and staff
So the hotel is nice. Has bar, coffee shop, and 2 place to eat. Staff was ok, bed wasn't very comfortable, rooms was ok, internet was slow. For the price it wasn't bad, and good area to be in.
August 23, 2014
Rated 5.0 out of 5.0 by Riley01234 Business trip
Great location, clean and professional staff. I would recommend the Crown Plaza to anyone traveling in the Jacksonville area.
August 15, 2014
Rated 5.0 out of 5.0 by rbw43 great service
very comfortable experoirnce, nice view , friendly staff, good location and will return to a crowne plaza hotel
August 14, 2014
Rated 4.0 out of 5.0 by JagsFan14 Great location, great staff, bed was horrible
The other 3 in my party liked the bed just fine... I need a harder bed, which is why I mentioned it was horrible (for me).
The hotel is in a great location for going to a Jags game, with lots of restaurants and entertainment near by. The hotel staff was super friendly and helpful.
The grounds outside needs to be cleaned, especially the pool area... it needs to be vacuumed bad, and the pool deck needs to be hosed/blowed off.
August 14, 2014
Rated 2.0 out of 5.0 by BlueReview Average Hotel Stay
Our stay was for a family gathering which made the visit great! The front desk staff was very nice and check in was easy. The hotel overall was average but the service and response time was poor. Our room hot which made for an uncomfortable environment at times during our stay.
August 14, 2014
Rated 3.0 out of 5.0 by Jadenat28 Nice Room
I was very impressed with my room but I was not happy that late at night I was locked out my room and the 3 of 4 keys did not work and that's ridiculous ...I am young I was alone and did not like the feeling of trying to get in from the parking lot and not being able to then not being able to get in my room ... It's just was not safe for me. Other than that everything was fine
August 13, 2014
Rated 2.0 out of 5.0 by Missy827 Will Never Stay Here Again
This Crowne Plaza gives them a bad name. The rooms are incredibly uncomfortable and impossible to sleep in. The AC runs all night long and the space doesn't make sense so you feel cramped. The hotel is outdated overall and needs some serious attention. Bummer.
August 8, 2014
Rated 1.0 out of 5.0 by TechieExplorer Serious houstkeeping issues
Based on my last visit to this hotel, they have serious issues with housekeeping, I had to spend the best time of Saturday evening to clean my own room just to stand spending the night there. First it was all about the small things, but the kept piling on, I didn’t want to care, but after cleaning my own room for hours I had missed the fireworks and everything. After the night I packed and left, didn’t even feel like having breakfast at this property. Luckily the bed sheets seemed clean enough, but that was pretty much the only clear things in the room. I have to add that the hotel seem to have refunded my stay to my credit card now, but still that doesn’t make up for this experience.
August 7, 2014
Rated 5.0 out of 5.0 by MsBlessed Lovely Place to stay
My stay here was wonderful. FYI if you plan on staying here soon please ask for a room on the 6th floor or above because they are newly renovated. The rooms on the lower floors are in good condition but just have old wall paper and furniture!
August 6, 2014