Rated 4.6 out of 5 by 119
Rated 4.0 out of 5.0 by TFIN BREAKFAST
The BREAKFAST SERVICE ON THE SECOND DAY WAS TERRIBLE.
December 2, 2013
Rated 3.0 out of 5.0 by ErinH Satisfactory
When I discovered that there was a Hotel Indigo where I was visiting in Jacksonville, I didn't think twice when booking my stay. Just a few months prior, I stayed at the location in New Orleans and absolutely loved it. My night in Jacksonville was very nice– accommodating, spacious, stylish, and cozy. However, the day of my check-out was a bit bothersome. The housekeeping staff had knocked on my door twice before 9:00am (waking me up), and as I was about to check out (two hours before check out time), I received a call from the front desk asking when I planned on leaving. These two instances made me feel rushed. When telling the young lady at the front desk about my inconvenience, she seemed unsympathetic, saying "That happens sometimes." I will continue to be a patron of the IHG chain, but I wouldn't book another room at the Hotel Indigo in Jacksonville.
November 27, 2013
Rated 5.0 out of 5.0 by CraigJAX Better Than Home
My home away from home. After a long and stressful day at work, I enjoy a drink at the bar, socializing with other guests, an excellent dinner, and then a clean, quiet room to relax and rejuvenate. Rooms are great - cleaner than my house, which is why I say it's better than being at home. :-)
November 26, 2013