Rated 4.4 out of 5 by 303
Rated 5.0 out of 5.0 by Smack820 Great for an overnight
Stayed at this property because we had an early flight out of ALB. Hotel was clean and updated. Friendly staff, good bar/restaurant. Would highly recommend and stay there again.
February 23, 2015
Rated 2.0 out of 5.0 by Sparky147 A bad meal ruins everything
This is the second time I have written this review. I visited Albany on 2/17/15. I decided to eat in the hotel restaurant because it was 5 degrees outside. I walked into the restaurant at the same time as another guest. We were both seated in the dining room. I sat and started to read my paper. The lady who came in with me was serve a glass of wine and I read my paper. The lady who came in with me received her salad and I read my paper. The woman I walked in with received her meal and I asked the scowling busboy to speak to the manager. The manager did not come but 2 waitresses suddenly appeared at my table mumbling weak excuses. I ordered a salad, a steak med rare and had 2 beers. The salad was ok, the steak which the waitress who left it said was the best steak the cook had ever made was raw on the inside, so apparently it was one of the only steaks the cook has ever made. The manager did come over at this point and ask if everything was Ok !?! They attempted to rectify the poor service by comping me 2 beers. I will not be back
February 22, 2015
Rated 1.0 out of 5.0 by Sparky147 Restaurant
Decided to eat in hotel restaurant as it was 3 degrees outside. I went down to restaurant and was seated promptly and then sat and sat and SAT AND SAT. for 20-30 minutes. No one came, no water, no drink order, nothing, the busboy even scowled at me. This is not a big place you can stand in the middle of the dining room and spit on all 4 walls. Finally asked to see a manager and 2 waitress' suddenly appear mumbling some apology that didn't matter because at that point I already had a TERRIBLE MEAL Experience! The woman who walked in with me already had her meal in front of her!! If it wasn't freezing outside I would have left. I ordered a salad and steak#medium rare# and had 2 beers. The steak came and the waitress said this was the best steak the cook had ever grilled! it must have been the first steak he ever grilled because it was raw on the inside. But they did comp me 2 beers
February 21, 2015
Rated 4.0 out of 5.0 by Annival Good place for the price
My partner and I stayed here to get away from the dogs for one night. Cookies & chocolates in the lobby were a nice touch. The room was clean and the bed was comfy. Would have preferred carpet to the bare floor for a more cozy experience. The location was very convenient. The staff was pleasant and the sidewalks and parking lot were well shoveled in the early AM. No real complaints - save hearing a few planes in the early AM given the proximity to the airport. Overall, it was a good stay and the price was certainly reasonable.
February 20, 2015
Rated 5.0 out of 5.0 by Traveler857 Nice Stay
Friendly staff and comfortable room. The onsite restaurant was excellent.
February 19, 2015
Rated 5.0 out of 5.0 by Bentley Bear Indigo Latham
Clean and comfortable, great staff and location. Perfect for my travel plans.
February 19, 2015
Rated 5.0 out of 5.0 by Rifle22 Reliable stay
I stay here a lot for work. No real complaints aside from the bed seemed pitched in the middle. Some of the rooms have great beds and some seem to be worn in too much.
Food at Blue Stone is good, a little expensive but one of the nicer places nearby.
The staff is great. Always friendly.
February 13, 2015
Rated 4.0 out of 5.0 Spacious rooms comfy bed, clean overall. GREAT restaurant/lounge
Very easy reservation experience. Staff is awesome they treated me well. The hotel is right by the highway and just a mile to the airport. The bed was very compfy. I loved the shower. Big walk in tiled shower and good lighting in the bathroom. Great hairdryer.
February 11, 2015