Rated 4.7 out of 5 by 78
Rated 5.0 out of 5.0 by MJW777 Nice hotel for the price.
Enjoyed the outgoing personality of the breakfast staff!
June 11, 2014
Rated 5.0 out of 5.0 by CanuckinVA Awesome Staff
The staff at this property are fantastic! They care about the welfare of their guests and make sure that you know that. They went above and beyond the call of duty to make sure that my stay was a pleasant one. Thanks for everything!
June 10, 2014
Rated 4.0 out of 5.0 by t-man comfortable and covenient location
overall it's a nice hotel and I would recommend it to my associates.
June 5, 2014
Rated 5.0 out of 5.0 by kcd10 Great service
The staff is very friendly and attentive to any needs you may have!
The complimentary breakfast exceeded my expectations,
June 5, 2014
Rated 5.0 out of 5.0 by Betsy111 Excellent service and comfortable room
We were treated well despite arriving at the wrong hotel! The front desk manager called the other HIE and made arrangements for us to remain in Clifton Park at the lower room rate.
June 3, 2014
Rated 5.0 out of 5.0 by Jo5758 Friendly Staff and comfortable rooms
We have stayed at this location a couple of times as it is a good place to stop if we are not driving to our son's house in Vermont all at once.
The desk staff and housekeeping staff is friendly and helpful. The rooms are clean and bathrooms are well stocked.
The breakfast was a bit of a disappointment with little selections for a healthier breakfast. The omelets seem to be of the frozen variety and the fruit is canned. Otherwise, the coffee is good.
The exercise room is basic but a definite plus.
Overall, a great hotel.
May 13, 2014
Rated 5.0 out of 5.0 by Adirondack A Great Stay
My family and I always feel comfortable at the Holiday Inn Express. The staff and service are great! We always enjoy being able to go for breakfast in the morning. Having access to a handicapped room is very much appreciated.
A very satisfied customer
May 5, 2014
Rated 4.0 out of 5.0 by TrueCanadian Incomplete Fitness Center
Fitness center is disrepair - missing bar for free weights makes it difficult to exercise.
April 27, 2014
Rated 5.0 out of 5.0 by Lasskhar Great Value
Staff was nice and friendly. Hotel was clean. I highly recommend this hotel
April 24, 2014
Rated 5.0 out of 5.0 by Amelia22 Sick child
The staff were amazing!!!!!! My 18 month old son threw up 10 minutes from arriving to the hotel. The hotel staff was very helpful in providing garbage bags and Clorox wipes. I didn't feel as if I was inconveniencing anyone! Lucy was someone who we talked to frequently and she helped me push the luggage cart out to my car. She was great and has to be a true asset to the hotel. The only complaint I would think of making is to have more plugs available to charge phones, etc... I would stay here again in a heartbeat!
April 16, 2014
Rated 5.0 out of 5.0 by longhaul98 Courteous and friendly staff
I was very impressed with the front desk staff. They went above and beyond to make my wife and I feel comfortable and appreciated. The breakfast staff were also very attentive to our needs and checked with us severaltimes during breakfast maqking sure that we had everything that we needed. The room was very clean and comfortable with a very comfortable bed. We both got a good nights rest after a long day on the highway.The front desk clerk and the manager both took time with us at checkout making sure that we had enjoyed our stay, visiting with us showing a genuine interest in what we had been doing on vacation and wishing us a safe trip home. We left feeling that we had just made some new friends. That is the way a hotel should operate. An excellent program for training the staff is obvious. We will recommend this hotel to anyone that travels that way. Thank you for caring about your guests.
April 14, 2014
Rated 5.0 out of 5.0 by Carol K Clean and great staff
Staff was very helpful and kind. Rooms were clean , beds were a little hard for me but I still slept great. Great variety for breakfast , my family loved the pancake maker !
April 3, 2014
Rated 5.0 out of 5.0 by Dann01 Wonderfully clean and quiet Hotel.
The purpose of my visit was business. This hotel has wonderful staff, clean facilities and very clean rooms.
I highly recommend this hotel to anyone who will be staying in the Clifton Park area.
March 25, 2014
Rated 5.0 out of 5.0 by ADKMTNS Very convenient to Capital District
Nice property - with a staff that takes customer satisfaction to heart.
Room was very clean / comfortable. Location is set back off the highway - so no traffic noise. I'll definitely return when business takes me back to Albany.
March 24, 2014
Rated 5.0 out of 5.0 by dmc346 STAND OUT
This is a quality property. The management follows up and follows through on their word.
The front desk personnel are excellent. I must give a special word for Andrew. Nice to have dealings with someone who knows the job.
A very nice stay in every way as usual.
I am hoping they continue in the delivery of the high level of service I have experienced thus far.
March 23, 2014
Rated 1.0 out of 5.0 by SHBINC Smelly
The room had a musty smell that was very overbearing. Will not stay here again.
March 11, 2014
Rated 5.0 out of 5.0 by Pizza103 Great hotel and a great location
Very accommodating staff, clean comfortable rooms, appreaciate the room upgrade
February 12, 2014
Rated 5.0 out of 5.0 by mjgirlfriend extended stay
I spent atleast 2 nights a week for several weeks as my granddaughter was in rehab.
They offered a great rate because of my granddaughters in-patient status.
The staff were excellent and could not be nice enough....
the only issue I had was the last night...I shared a bed which was requested as a queen. When I inquired as to whether we had double beds I was told that it was a queen standard. both myself and the lady I slept with have queen beds and they are not as small as that. I m disabled with major problems with my legs and I was not able to sleep at all.
I still plan to stay at the same place when we are in the area for follow up appointments but will sleep alone.
February 9, 2014
Rated 5.0 out of 5.0 by Funwiththefamily Welcoming!!
Very friendly and helpful staff. They went above and beyond!! Clean rooms and property. Very comfy!!
January 20, 2014
Rated 5.0 out of 5.0 by JJ6820 Great Service
I will stay at this hotel again in the future. All the staff members were pleasant and helpful. The rooms were great. The location was perfect.
January 2, 2014
Rated 5.0 out of 5.0 by DaveR81 Excellent customer service
My wife and I arrived with our 2 year old to find a room that hadn't been thoroughly cleaned. I talked with the Front Desk and they automatically upgraded our room and took some money off each night of our stay. The desk manager was friendly, accommodating and checked on us the next morning to see if everything was satisfactory. I would definitely recommend this hotel to anyone staying in the Greater Schenectady area.
January 1, 2014
Rated 4.0 out of 5.0 by composer Easy Access and good prices
We were visiting family for the holidays, and this hotel was the most accessible. It was nice being able to use the dining room for our takeout meal Christmas night.
January 1, 2014
Rated 5.0 out of 5.0 by tirt31 excellent!
Stayed for a company Christmas party definitely reccomend this hotel.
December 16, 2013
Rated 5.0 out of 5.0 by Shocks234 Business distress
I was traveling late at night to get to Rocester ny from Maine....I had a reservation at another HIE in Rocester they were great due to the west hew allowed me to cancel....I called Clifton Park for a last minute reservation as I was familiar with the hotel and area for driving......Brittney was excellent got me a great room....had menues ready for me to call for delivery( it was late and I had not eaten) ..this hotels staff is so great ...even if I need to drive a bit more I always stay there when my business takes me to that area. Andrew is the best as well. Thank you HIE Clifton Park....the best HIE by far...it's a bit of a homey feeling away from home!
December 16, 2013
Rated 2.0 out of 5.0 by ddb3 heating unit in 323
This was my 3rd stay and first bad experience. Room 323 you need to repair the wall heating unit. it was so loud when it kicked on I had to turn it off just to sleep so I froze. It was late and I didn't want to change rooms. I won't stay in that room again and I will be staying with you every month for meetings as I am with Sysco. Id appreciate some compensation if you would be so kind. Other than that I like the property and will stay with you again.
Thanks. Feel free to contact me.
December 16, 2013
Rated 5.0 out of 5.0 by dmc346 Another Grand Stay.
This is a very finely run hotel. The snow and ice during the last visit were taken care of with great aplomb. Ice and snow were taken care of on all side walks.
The staff I came in contact are professional and friendly from the desk, to housekeeping , to the breakfast area.
This is the place of choice for my frequent trips to the 'Capitaland area.'
December 16, 2013
Rated 5.0 out of 5.0 by pattieb Beautiful rooms. Great friendly staff
The room was well equiped with confortable beds. The staff were very helpful and knowledgable about directions and attractions.
November 13, 2013
Rated 5.0 out of 5.0 by dmc346 4.0 STAY
I have been splitting my frequent stays in the Albany Area among here and two other HIE in the area. I will now give all of my frequent stays to this outstanding property.
October 27, 2013
Rated 5.0 out of 5.0 by Russ7217 Comfortable bed!
I only stayed one night at this hotel. The room was very spacious, very clean and I was really impressed with the comfort and level of quality of the bedding. Also, the towels in the bath were not the usual low quality, so thin that you can barely dry yourself after a shower. They were luxurious for this level of accomodation.
I will stay again when in the area. I highly recommend it.
October 25, 2013
Rated 5.0 out of 5.0 by MommyGrammy Overall
Although I normally use this location for business, this time I used it for leisure. It was a rewarding experience.
October 19, 2013