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Rated 4.6 out of 5 by 446 reviewers.
Rated 5.0 out of 5.0 by one night stay Enjoyed a brilliant nights sleep at this hotel. Very enjoyable treats being a platinum member as well. August 9, 2014
Rated 5.0 out of 5.0 by excellent hotel Excellent service and standards, rooms clean and fresh August 8, 2014
Rated 5.0 out of 5.0 by pride weekend staff were very welcoming and eager to help with everything, room was more than adequate for me clean tidy comfy bed great shower ironing board iron fridge tv wi fi and more only had breakfast and that was first class full english August 7, 2014
Rated 5.0 out of 5.0 by Great hotel, only negative was noisy cleaners in the morning Convenient location for our purposes, a few minutes from the Dock area. Good size room, comfy bed and we able to arrange a late check out which was much appreciated. August 6, 2014
Rated 4.0 out of 5.0 by Excellent stay We thoroughly enjoyed our two day stay at the Indigo Liverpool. We went for passport renewal but also had time to appreciate the position which is very convenient for major attractions such as the Walker art gallery and the Dock area. A little irritated about the car parking. We were parked at the Capital car park for 39 hours and expected to pay for two days (£7 per day with hotel discount) but were charged for 3 days because "the charging period goes from midnight". I assume this means that a guest staying for one night would pay for two. A minor rip off and worth considering when comparing costs with, say, the Crowne Plaza, which has better facilities and free parking. August 2, 2014
Rated 5.0 out of 5.0 by Great place to stay Reception staff were wonderful, very friendly and efficient. The hotel is in a great location for visiting the museums, ferry and only a 10 minute walk from Lime Street Station. The room was lovely, clean and quiet. July 31, 2014
Rated 5.0 out of 5.0 by Another great stay. I stayed at the Indigo Liverpool for the third time during July, the hotel has excellent levels of customer service, friendly, welcoming staff and well appointed rooms. I simply would not consider staying elsewhere when visiting Liverpool. July 30, 2014
Rated 4.0 out of 5.0 by Great hotel and fantastic staff I stayed in this hotel a couple of weeks ago, it was expensive as the city was really busy, but I thoroughly enjoyed my stay. The staff were fantastic, very helpful and friendly. The rooms were really well equipped, clean, modern and free wifi is an additional bonus. The only drawback from the whole stay were the banging of guest room doors in the corridor. But this can be easily fixed with door closers. On the whole an excellent hotel, great location and friendly efficient staff. I would definately stay there again. July 30, 2014
Rated 4.0 out of 5.0 by Modern and comfortable We were in Liverpool for a family wedding and didn't know the city at all. Hotel Indigo is a great introduction - friendly service, bright, modern decor and pleasant, boutique facilities. The rooms are contemporary and comfortable with very soft beds, although the shower was a strange design not really meant for quick or comprehensive use. Breakfast choices ranged across all tastes, although the toaster had broken down when we were there and they only had one, so no toast! That's nit-picking, though, as the experience at Hotel Indigo is very positive. The staff were particularly helpful, providing maps and practical advice for what turned out to be a lovely stay. July 30, 2014
Rated 4.0 out of 5.0 by trendy hotel Myself and my wife had a nice one night stay here. Check in was quick and efficient. The room was a little small but very comfortable, the air conditioning was very welcome. The bed was comfortable and the complimentary drinks in the mini bar were also a nice touch. Breakfast was a little expensive for what it was. The location of the hotel is fantastic for the docks and town centre. Overall a nice, quirky hotel that felt modern and fresh. July 29, 2014
Rated 5.0 out of 5.0 by Cosy room and less noisy The ambience and comfort is good, more pros than few cons. for early starters like me it is difficult get he breakfast before 6.30 am. and Internet service couldn't connect to the said network, tried few times and switched to my personal internet connection. July 29, 2014
Rated 5.0 out of 5.0 by Modern bright Decor Its a shame there are not more Indigos throughtout the UK. Excellent service , style and character July 29, 2014
Rated 5.0 out of 5.0 by Great stay - couldn't fault it My first stay at an Indigo Hotel and I thought it was far better than 'the norm'. More effort has been spent designing the rooms and the décor was fresh and clean. Great food at the restaurant and friendly staff. Will use again for business and pleasure. July 28, 2014
Rated 5.0 out of 5.0 by Hotel Indigo - Liverpool Cant find any fault with the hotel - room is good, breakfast is good, staff are very friendly. Noise Levels at night were good July 28, 2014
Rated 4.0 out of 5.0 by great place to stay. Clean and friendly we booked there to be close to everything especially The Cavern! July 27, 2014
Rated 3.0 out of 5.0 by Central but quiet location. Poor breakfast. Overall a pleasant stay in a clean, quiet, modern hotel. But be prepared to queue for a tea/coffee in the morning and the breakfast was poor for a 4 star hotel. July 25, 2014
Rated 4.0 out of 5.0 by Friendly and good value for money. Located in the business district near the town centre. Has excellent facilities with very friendly staff who recognised my membership of the IHG Reward Club. The rooms are very clean and snacks and drinks are even provided and replenished on daily basis. The decor is superb. July 22, 2014
Rated 5.0 out of 5.0 by Comfortable bed and very pleasant staff The Hotel room was very good, light and modern The breakfast area was not very well laid out, the food was good. The tables could have been cleaner. July 20, 2014
Rated 5.0 out of 5.0 by Lovely hotel Friendly staff on reception. Hotel clean and modern. We'll situated very near Pier Head. Had leisurely drinks and yummy bar food in the outside area at the front of the hotel would definitely go again if in liverpool. July 17, 2014
Rated 5.0 out of 5.0 by Highly recommend We only stayed for one night but were highly impressed by the quality and the staff at this hotel. Reception staff are fantastic, the hotel is spotless and the food in the restaurant was great. July 17, 2014
Rated 1.0 out of 5.0 by name Restaurant that just happens to have a hotel above it The Hotel Indigo was very disappointing - it was difficult to identify from the street, had a very small bar and a ludicrous "blob" of a front desk. It is a Marco Pierre White Restaurant first and foremost that just happens to have a hotel above it. The hotel, whilst trying to be boutique to match the restauraunt, has a very average breakfast and is more of a similar standard to a Holiday Inn Express - i.e. budget with few frills - but at least the price reflected that. Lifts were broken (which staff did nothing about) the WiFi didnt work and the rooms are spartan and impossible to control the air temperature. The bed is comfortable and noise levels low which means you DO get a good nights sleep, and the staff are very friendly in their inefficiency, but as long as you go there knowing what you are getting - i.e. a cheap budget hotel above a classy restauraunt, you won't be as disappointed as I was. July 16, 2014
Rated 5.0 out of 5.0 by Great stay We recently stayed over at hotel Indigo Liverpool, as we were local for a friends wedding. The hotel was great, very modern and clean. Staff friendly, good service checking in and out. Breakfast, lots of variety, full english and everything was hot. Danish patries after full english, nice touch. Staff in the restaurant very helpful and pleasant. Rooms were a bit warm. Beds/pillows very comfortable, rooms spacious and very clean, bathroom clean, power shower was great. July 15, 2014
Rated 5.0 out of 5.0 by The whole experience of our one night stay was excellent I was specifically looking for an overnight stay at a hotel in the City before travelling on the following day. The hotel met all my requirements. An excellent experience and would have no hesitation in recommending it. July 4, 2014
Rated 4.0 out of 5.0 by Refreshing colours and comfortable bed My overall experience was good. The breakfast was good, but couple of days I skipped as I start early to work. The staff were pleasing and polite. I have stays in quite a few hotles in Liverpool and found Indigo Different were they even provided a toddler bed as I informed them that I may have a toodler accompanied. A Cozy place near the river side cool one. July 3, 2014
Rated 3.0 out of 5.0 by Not the best indigo This hotel is modern and clean. Bit too much lilke an open cafe for me, and the styling was not to my taste, which is a bit of a problem given how in your face it is Third Indigo i have been to and this has been the most spartan. Comfortable and tidy and clean, but not up to the standard I expected. Also the wooden floors echo sound particularly from next door!! July 3, 2014
Rated 5.0 out of 5.0 by great breakfast good location, easy walk to city centre, nice bars and restaurants nearby July 1, 2014
Rated 3.0 out of 5.0 by Promising but just not quite there yet A nice boutique hotel in a former multistorey car park. Bright and cheery and fresh. The reception warm and welcoming. Room well equipped but walls a wee bit too thin could hear the people next door eating (I believe as lots of metal on metal clinking and ceramic scrapes) and then during their aboulutions and those in the room above too. The stocked free snack bar (a kit kat, crisps, seven-up coke and small still and sparkling water) a nice touch. The major issue for me was the shower seemed not to have a non-slip base as as soon as wet was like a ice rink and slipped and twisted ankle (badly). Reported to front desk on checkout. And no I don't want to make a claim. Just get it fixed before someone really hurts themselves. And surprised a Marco Pierre White chef could not cook a rare steak. Mine was well done throughout. Ok changed quickly without too much protest. But just shouldn't happen. Overall. Promising but has someway to go for more than three stars. July 1, 2014
Rated 5.0 out of 5.0 by Fantastic friendly staff. This hotel group score 10/10 for their staff. Having stayed for several weeks at the Indigo in Newcastle whose staff were excellent, I've now spent 12 weeks in the Indigo in Liverpool and found their staff are equally as good as Newcastle's, something I didn't think could be achieved. Well done to all. July 1, 2014
Rated 4.0 out of 5.0 by 69th birthday holiday The only place we think you could improve is to stop the light from the corridor area shining into the bedroom. the air conditioning would not go as low as we would have liked, it was a little too warm for us, the overhaul stay was great and the staff where first class always willing to help with anything June 26, 2014
Rated 5.0 out of 5.0 by Beautiful breakfast We stayed here last year for one night, we enjoyed it that much we came back this year for two nights. I was in party of 18 nhs nurses, and everyone commented on how beautiful the staff were, they were very accommodating , helpful , and very professional and the concierge couldn't do enough for us all. The rooms were immaculate &, spacious, it's the only hotel we,ve stayed in where the fridge contents are complimentary ( fantastic ). Everyone commented on how nice the sausages were for breakfast, I enjoyed it all lol. You can't go Hungary here, as they have everything you could ask for. I would also like to thank mr knight who was absolutely brilliant helping me book this hotel ( what a lovely man ). This hotel is perfectly placed for all amenities docks, town centre, absolutely everything. I will look forward to booking it for next year. June 26, 2014
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