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Rated 4.6 out of 5 by 242 reviewers.
Rated 5.0 out of 5.0 by Great service, excellent facility I love this hotel! This is the third time I have stopped here on the way out of the UK. The location is perfect for a brief walk to the Heathrow Express in the morning. The rooms are comfortable and have a great interior design aesthetic that appeals to me. The staff are friendly and helpful. Not much to complain about really!! My only wish list would be somewhere to plug in my phone to charge that was next to the bed and not the other side of the room but that is a minor gripe. December 13, 2014
Rated 5.0 out of 5.0 by Hotel Indigo - London Paddington Loved this hotel. Very pleasantly surprised, as I'd booked it for the last night of a business trip due to proximity to Heathrow Express. I've passed this hotel on several occassions and not realised the full extent of the quality and service it offers. Hotel staff were exellent; they were extremely friendly, helpful and knowledgable. Felt at ease as soon as I arrived. Room was spotlessly clean, very comfortable and well stocked with complimentary drinks and snacks. Bathroom was the same....ample towels, toiletries and a great shower. Cozy robe and slippers too. I had a great night's sleep. Didn't stay long enough to utilse the gym facilities but they looked good...near my room, so I noticed them as I passed. Ate in the bar before leaving the following lunchtime. Good menu, reasonably priced. I will definitely stay again. December 12, 2014
Rated 5.0 out of 5.0 by Excellent location and great service Located adjacent to Paddington station. Excellent place to eat in or out. Modern look and feel to hotel. Staff were friendly and attentive. could not fault stay, really enjoyed two days there. December 11, 2014
Rated 3.0 out of 5.0 by Excellent location The location is very good, close to Paddington station and yet the neighborhood is quite peaceful. Prices are a bit high though, but the breakfast is very good. December 11, 2014
Rated 5.0 out of 5.0 by Hotel Indigo Paddington One night stay on business on a Sunday night, great rate and lovely room. Will return to this hotel when next in the area. December 11, 2014
Rated 5.0 out of 5.0 by Lovely boutique style hotel Very friendly staff and a great modern feeling hotel. The restaurant was rather busy and I needed to work a bit to attract attention for service, but they were very efficient and friendly when they did serve. December 10, 2014
Rated 3.0 out of 5.0 by Room to swing a cat?? hotel Indigo are normally excellent. Again this time with the exception of two small things the hotel was good. First gripe: The room was tiny and give that I was not just staying for one night it was very difficult to work as I had to move the bed to access the desk. Gripe two: Lack of hot water. Luke warm at best December 10, 2014
Rated 3.0 out of 5.0 by Don't In D Go here Small room, pokey hotel and over priced. It was quite a plush room with adequate facilities but a street lamp immediately out side the window and lack of coffee etc tainted the stay. December 9, 2014
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