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Rated 4.6 out of 5 by 223 reviewers.
Rated 5.0 out of 5.0 by Fantastic Hotel - A Gem The Indigo Paddington is a MUST. We can describe it as a "hidden treasure." You will love it! We will definitely stay here again and again. The attention to detail was wonderful, the room was beautiful, the location of the hotel is perfect, a one minute walk to the Paddington Tube Station. The bathrooms are spacious with beautiful soaps, shampoos and lotions and if I may say, the toilet paper is high quality. We enjoyed the complimentary beverages in the refrigerator, and the best part is that the hotel filled the refrigerator after each day. All in all, this hotel is a gem and in a perfect location for business or pleasure. We loved it! November 24, 2014
Rated 5.0 out of 5.0 by Overall great hotel with convenient location We had a wonderful first visit to London thanks to Hotel Indigo-Paddington. We started each day with a fantastic hot breakfast served by the best staff, and went on to Paddington station across the street to see all of London. Our room was so comfortable and quiet and the staff were so helpful, courteous, and responsive to our every need. We will definitely come back! November 22, 2014
Rated 2.0 out of 5.0 by 位置便利,服务一般 离地铁站很近,酒店硬件设施不错,但周围环境比较乱,而且前台服务态度不是很好。并且最重要的是,作为白金卡会员,没有房间升级,而且竟然被安排到了一个噪音极大的房间里,房间外面就是大排风扇,晚上一直嗡嗡响,严重影响睡眠。 November 20, 2014
Rated 5.0 out of 5.0 by Fantastic Food This hotel is very unusual in design and presentation but that makes a refreshing change. Very convenient location for the underground, local bars and restaurants all within two minutes walk. Probably the best hotel breakfast I have eaten in the last couple of years. November 20, 2014
Rated 3.0 out of 5.0 by location is redeeming feature First time in an Indigo hotel. I accept London hotels are small but this room was wholly impractical. I was there for one night with my wife. With little or no storage, no where to put scatter cushions, no where to put bathroom toiletries, only one bin in bathroom (none in room), chair couldn't be used to watch TV due to layout, phone flashed all night so had to put a towel over it so i could have darkness, trying to use kettel etc was difficult due to cramped space - shall i go on. yes its walking distance to Paddington which was good but afraid that is all i can recomend. Even staff werent that good. seems at reception they had more important thinsg to do than se eto customers. Good concept for a hotel but poorly executed. November 18, 2014
Rated 5.0 out of 5.0 by HOTEL INDIGO - DESIGN DELIGHT This hotel is contemporary, clean and inspiring in it's design. The staff will attend to your every need with a smile and the room excell in the area of luxury. The waterfall showers relax you after a busy day in the city. Central and near to the tube, access is simple. The food is of good quality. November 18, 2014
Rated 4.0 out of 5.0 by Hotel excellent - restaurant appalling The hotel and staff were excellent, but the experience was let down by the restaurant. The restaurant enticed us in for evening meal on the basis of the menu displayed outside, only find the menu was out of date and the items we wanted were not available. How do you have last years menu still on display ? The restaurant service was appalling, slow, and dirty plates left on the tables. the couple opposite us sat with their dirty plates left in front of them for over an hour ! I would return to the hotel, but not the restaursnt. November 16, 2014
Rated 5.0 out of 5.0 by Great service and wonderful room Could not fault the staff, always smiling and very helpful, especially Bernadette in the restaurant. Room was lovely and very quiet, only minus was the hard mattress, but you can't have everything!! The location was fantastic,everything we could want on our doorstep. Will definitely be back. November 13, 2014
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