Rated 4.5 out of 5 by 96
Rated 5.0 out of 5.0 by Nanny52 Comfortable bed and great service
10/10, modern, clean, confortable, bathroom super luxe, best towels ever, so big, so soft...and 2 minutes from Paddington....
November 28, 2013
Rated 5.0 out of 5.0 by LESNIK11 Nice location
Very nice boutique hotel. Close to metro and pedington railway station with 15 minutes trip to heathrow air port. Sunday brunch in small cafe at the ground flow was excellent. Complementary soft drinks in minibar.
November 27, 2013
Rated 4.0 out of 5.0 by andrewgw Nice hotel, good location in London's West End
Overall this is a very nice hotel. It is small and really has the feel of a boutique hotel. The location is great for London's West End - Paddington station is mere steps away, while Oxford street can be reached in 20 minutes on foot. The service was good throughout. Had lunch at the hotel restaurant and was pleased at the quality of the food. Didn't have breakfast so can't comment on that aspect.
Soft drinks in the mini bar were complimentary and the mini-bar was restocked daily. Hotel also provided complimentary access to the video library - was told this was a benefit of being an IHG rewards club platinum member but the free video library was also mentioned as one of the features of the executive room.
There were a few slight dissapointments. I was slightly unpleasantly surprised at the size of the room - the room was eexecutive but still quite small. To be fair, hotel room sizes in London are know to be on the small side.
On one of the nights, the fire alarm in the room malfunctioned, later causing the fire alarm for the whole hotel to go off. I didn't have the feeling that the night guard reacted exceptionally well and there was no apology about the malfunction and the inconvenience either on the spot or upon check-out.
All in all, a nice hotel in an excellent location. Would be happy to visit the hotel again.
November 25, 2013
Rated 4.0 out of 5.0 Almost perfect....
A very good experience for me in a quite busy and touristic area of london; friendly, genuine welcome and efficient service almost all of the time, tastefully arranged rooms with modern equipment which make you want to come back; Convenient location close to the tube and the train station; nice views over Norfolk Square; The restaurant / breakfast has a very very complete offer but the quality of the proposed food products can be improved to make it real perfect.
November 16, 2013
Rated 5.0 out of 5.0 by gualt great experience
it was my first time in a indigo hotel. I'll came back
November 14, 2013
Rated 5.0 out of 5.0 by Pking Perfect location
Close to Paddington Station and Heathrow Express. Friendly staff and good service. Very cozy. Would like to come back to this hotel some other time.
November 7, 2013
Rated 5.0 out of 5.0 by srent wonderful stay
After two hours delay, because the airplane had some problems, you made our day! Thank you for the warm hello and the wonderful and friendly service you offered us. Perfect staff, perfect room, perfect area, perfect place. We enjoyed staying there for the second time - and be sure, the next time we will be in town, we will see us again at the Indigo Paddington!
November 1, 2013
Rated 5.0 out of 5.0 by Amos90 Brilliant Stay!
My boyfriend and I booked the Indigo Hotel for a weekend visit. We stayed in the executive suite as reviews had outlined that the rooms were quite small (they were). Though the executive suite was only slightly bigger than the doubles, they were very cosy and just right for a travelling couple! The hotel staff were very friendly and very attentive to our needs and ensured a comfortable stay. There are restaurants located all around if you fancy dining out and the location is ideal if travelling from/to Paddington. Overall, it was an enjoyable stay and my boyfriend and I will definitely be staying again!
October 29, 2013