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Rated 4.6 out of 5 by 216 reviewers.
Rated 5.0 out of 5.0 by Great service and wonderful room Could not fault the staff, always smiling and very helpful, especially Bernadette in the restaurant. Room was lovely and very quiet, only minus was the hard mattress, but you can't have everything!! The location was fantastic,everything we could want on our doorstep. Will definitely be back. November 13, 2014
Rated 4.0 out of 5.0 by Short break Handy for Paddington. Very quiet especially considering the location November 11, 2014
Rated 5.0 out of 5.0 by Love this Hotel We have stayed at this Hotel several times over the past few years. I cannot say enough good things about the staff. They are very friendly and helpful. The rooms are comfortable. I would highly recommend this hotel to anyone looking for something different. It is a short walk to Paddington Station which makes getting around London and to and of the airport a breeze. November 10, 2014
Rated 5.0 out of 5.0 by Comfortable and Stylish Nice guest room, friendly staff, centrally located for an over night to make my morning train from Paddington. November 9, 2014
Rated 5.0 out of 5.0 by Comfortable and clean. Extremely good housekeeping with nice touches in room. Eye to detail is nice. Hotel service and housekeeping are above average. The restaurant is fine for breakfast but lunch and dinner are disappointing. Service is great food is not so great for lunch and dinmer. November 6, 2014
Rated 4.0 out of 5.0 by convenient location, tiny room Great location near Paddington station; friendly staff, good service; surprised breakfast not included; very small room, very difficult to use desk area, or access closet November 5, 2014
Rated 5.0 out of 5.0 by Nice Hotel, Great Convenience The hotel room, while not large, was well laid out with tasteful, modern decor and nice extra touches like an espresso machine and free water and juice in the mini-bar. The bed was very comfortable and the room had a nice tree-lined, neighborhood view. The shower was roomy with a nice rainfall shower head and giant towels. Wifi was fast and reliable. Very convenient to Paddington Station, the Heathrow Express train and the underground. The neighborhood includes many small restaurants and pubs and is very close to Hyde Park and Kensington. In my experience, you tend to pay a lot for relatively small rooms in London, but this one had some personality and was very comfortable. November 5, 2014
Rated 5.0 out of 5.0 by Top of the line hotel Our stay began on a high note when we were checked in by a very efficient front desk staff. For the entire 5 day stay we were treated like friends not just customers. Amaya always had a friendly smile, pleasant conversation and helpful information for getting around the area. The room was very clean and well appointed. There was some excessive street noise a couple of nights but it was Halloween so that is to be expected. The only downside was the restaurant. The food was good but service was very slow. It took longer to get the bill than it did to eat. But there are many excellent places to eat nearby so it wasn't a problem. We highly recommend Hotel Indigo and will definitely stay here again on our next trip to London. November 4, 2014
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