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Rated 4.6 out of 5 by 220 reviewers.
Rated 2.0 out of 5.0 by 位置便利,服务一般 离地铁站很近,酒店硬件设施不错,但周围环境比较乱,而且前台服务态度不是很好。并且最重要的是,作为白金卡会员,没有房间升级,而且竟然被安排到了一个噪音极大的房间里,房间外面就是大排风扇,晚上一直嗡嗡响,严重影响睡眠。 November 20, 2014
Rated 3.0 out of 5.0 by location is redeeming feature First time in an Indigo hotel. I accept London hotels are small but this room was wholly impractical. I was there for one night with my wife. With little or no storage, no where to put scatter cushions, no where to put bathroom toiletries, only one bin in bathroom (none in room), chair couldn't be used to watch TV due to layout, phone flashed all night so had to put a towel over it so i could have darkness, trying to use kettel etc was difficult due to cramped space - shall i go on. yes its walking distance to Paddington which was good but afraid that is all i can recomend. Even staff werent that good. seems at reception they had more important thinsg to do than se eto customers. Good concept for a hotel but poorly executed. November 18, 2014
Rated 5.0 out of 5.0 by HOTEL INDIGO - DESIGN DELIGHT This hotel is contemporary, clean and inspiring in it's design. The staff will attend to your every need with a smile and the room excell in the area of luxury. The waterfall showers relax you after a busy day in the city. Central and near to the tube, access is simple. The food is of good quality. November 18, 2014
Rated 4.0 out of 5.0 by Hotel excellent - restaurant appalling The hotel and staff were excellent, but the experience was let down by the restaurant. The restaurant enticed us in for evening meal on the basis of the menu displayed outside, only find the menu was out of date and the items we wanted were not available. How do you have last years menu still on display ? The restaurant service was appalling, slow, and dirty plates left on the tables. the couple opposite us sat with their dirty plates left in front of them for over an hour ! I would return to the hotel, but not the restaursnt. November 16, 2014
Rated 5.0 out of 5.0 by Great service and wonderful room Could not fault the staff, always smiling and very helpful, especially Bernadette in the restaurant. Room was lovely and very quiet, only minus was the hard mattress, but you can't have everything!! The location was fantastic,everything we could want on our doorstep. Will definitely be back. November 13, 2014
Rated 4.0 out of 5.0 by Short break Handy for Paddington. Very quiet especially considering the location November 11, 2014
Rated 5.0 out of 5.0 by Love this Hotel We have stayed at this Hotel several times over the past few years. I cannot say enough good things about the staff. They are very friendly and helpful. The rooms are comfortable. I would highly recommend this hotel to anyone looking for something different. It is a short walk to Paddington Station which makes getting around London and to and of the airport a breeze. November 10, 2014
Rated 5.0 out of 5.0 by Comfortable and Stylish Nice guest room, friendly staff, centrally located for an over night to make my morning train from Paddington. November 9, 2014
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