Rated 4.6 out of 5 by 157
Rated 5.0 out of 5.0 by Ian00 Makes working in London a pleasure.
Stay here whenever on business in London even if it's a tube ride in rush hour to get to my work meetings. Always friendly staff, the little extras in the room mini bar, welcome back note and plate of fruit, the flannel and towel in the bathroom in the shape of a mouse.
Rooms on the front have a nice view across the street, ideal for Paddington Station.
Looking forwards to my next visit in early April.
March 29, 2014
Rated 5.0 out of 5.0 by Gadi8 One of the best stays
A very good hotel - Location, rooms, neighborhood, breakfast & staff. we were welcomed in a very pleasant way, the room was very nice, clean with a free mini-bar and a good atmosphere. very near the Tube, The train station and nice shops and restaurants. a short walk from the Hyde-park and Oxford street. We will defiantly return to this hotel.
March 15, 2014
Rated 5.0 out of 5.0 by ME52 EXCELLENT SERVICE
My special THANKS TO ANTONIO, DANAIT, MARIO and the rest of you guys at the reception!!
March 9, 2014
Rated 5.0 out of 5.0 Cosy boutique hotel
Convenient boutique hotel, service was excellent and we arrived early at 8+ am and the receptionist allowed us to check in as our rooms were ready. Breakfast quality was very good.
March 8, 2014
Rated 4.0 out of 5.0 by Gene28 Always a big pleasure
Unlike harsh atmosphere in London, this hotel makes me very comfortable everytime.
It is really good with service and hospitality, specially from the check-in. Getting a blackcab, which accept credit card is a another hassle in London. But just ask to the reception, then no worries.
There is one more thing for thumps up.
Brilliant location from Heathrow airport by Express train.
March 2, 2014
Rated 5.0 out of 5.0 by DrBobC A good time was had by me
The staff were helpful and pleasant and the accommodations were fine. Breakfast were good and the fitness room served my needs nicely. I was out and about a lot on business and pleasure and its central location vis a vis Victoria & King's Cross was a big plus.
February 26, 2014
Rated 4.0 out of 5.0 by jeanvisits Feels like home
I loved Hotel Indigo because it provides you a place that is cosy in the buzz of the city. Not just your standard cookie cutter and pressed white hotel.
February 16, 2014
Rated 5.0 out of 5.0 by AnnaE Coffee in the room
Very nice hotel with nice atmosphere, with extrimely good location near Paddington station and Lancaster gate.
As i am coffee man, my favourite thing about Indogo - coffee machine in the room. I like hotel design in general.
Slight minuses for me personally:
-tiny bathroom with sorry to say "robot" = not for human beeings light. I could not see myself, difficult to make make-up. The same light everywhere - not good for a woman going to the office and not seeing what is really happenning with her face... In the restaurant this blue light just lights into your eyes...
-i would put a hook for a coat just near the door not to go with the coat through the room where other clothes is....
-TV after switching it off was clicking, doing smth inside himself (may be because it is not quite new...). And some other strange cclicking sounds...for a new comer it takes several days to adjust to them ....
-chocolate left on a bed is not stylish. some round things which looks not very attractive to try. I would think of the appetite design of these rounds so that a person could be attracted. I like chocolate, but i have not tried any....
Thank you, Anna
January 27, 2014
Rated 5.0 out of 5.0 by kharuna Nice Hotel!!
Very nice design and clean room. Good location. Near Paddington station.
January 25, 2014
Rated 5.0 out of 5.0 by aroundtheworldin fabulous stay
wonderfully comfortable room, lovely walk in shower (with rain shower head), nespresso (need I say more), helpful front desk staff; steps to paddington station; check out Little Bite for breakfast, lunch, dinner, snacks; highly recommend this hotel!
January 19, 2014
Rated 5.0 out of 5.0 by Thebigman Lovely
A fantastic hotel very nice room clean well looked after friendly staff, nice bar and food loved my stay
January 14, 2014
Rated 5.0 out of 5.0 by Kms31 Modern hotel with exceptional service
I was extremely impressed with my stay. Our executive suite was decorated in fashionable designs and everything was catered for - complementary mini bar, Nespresso machine, waterfall shower, courteous and high quality room service. The bed was very comfortable and despite being off a busy road we had no noise intrusion. I have stayed in many hotels of all standards all over the world and our stay at Indigo was one of our most enjoyable. Only wish I'd had more time for a gym workout!!
January 14, 2014
Rated 4.0 out of 5.0 by aespo28 Quaint and Comfy
I have stayed at this property twice so far; and I have enjoyed my stay both times. The rooms each have their own charm, yet are a bit small my American standards.
They have a Mini Fridge, which is convient to store beverages and snacks.
Bathrooms are modern and clean.
My only suggestion would be to provide more chanels on the TV, very limited selection (mostly news stations) for evening/night time viewing.
Would definately stay here again.
January 13, 2014
Rated 5.0 out of 5.0 by Sub-Prime Evolution Lovely hotel, amazing location, great staff
This is a fabulous hotel in a great location at a reasonable price (for london) with reasonably sized rooms (for london) with great staff (for anywhere)!
Stylish well designed hotel with interesting features, great for a solo traveller looking for comfort or a couple for romance or friends on a shopping trip. Or even a young couple with a baby as we were!
London with a baby seemed a daunting experience so I wanted a hotel near Paddington to avoid excessive travelling on the tube. The hotel was so near to Paddington, 1-2 minute walk! But it is in a lovely area, not contaminated by the hustle and bustle of the train station. Lots of lovely restaurants on your doorstep (go south) or 5 mins up north (past paddington) is Little Venice with the canal and house boats and riverside restaurants, very nice.
So location awesome, and the decor was a lovely surprise, hadn't expected such a nice hotel to be honest, and the staff were super friendly and helpful. They had prepared a cot for our baby and made the room very nice, with towels shaped into animals etc. The staff really made this a fabulous stay!
Overall a great stay and would definitely stay again, loved it! Nice downstairs bar and restaurant too.
January 7, 2014
Rated 4.0 out of 5.0 by Shahin Very Accessible to Under Ground system
Pleasant experience with the hotel and its location in London. Pubs and dining in very close proximity of the hotel. Walking distance to Hyde Park.
January 2, 2014
Rated 5.0 out of 5.0 by Ayelet A great stay
Both me and my daughter loved our stay at Hotel Indigo!
The location was perfect, the staff was very nice and always ready to help, the room was great, and amenities well thought after (loved the towel warmer and the nesspresso machine!)
Will definitely come back!!!
January 1, 2014
Rated 3.0 out of 5.0 by PJT99 Smallest room I have ever stayed in
If I had wanted a room as small as the one i was allocated, then i could have stayed around the corner for less than half the price!
Could not open some doors fully, could only sit at the very small shelf which masqueraded as a desk at an angle.
Overall very unimpressed with the room.
Staff were pleasant and the location is OK for Paddington but would not recommend as a premium rate hotel
December 27, 2013
Rated 5.0 out of 5.0 by Soojon Superb hotel
Our visit was for a short pre-Christmas getaway. The staff at the hotel helped to make our visit a real treat. We left the Indigo Paddington feeling relaxed and stress free - no mean feat at this time of year. Can't recommend the hotel, the room and the staff highly enough.
December 26, 2013
Rated 5.0 out of 5.0 by Sandyusa Great location and nice hotel
We were looking for hotel that was nice, clean and close to public transportation. This hotel was more than we expected. The hotel is small, but so clean and beautifully decorated. We could not have been happier with our choice. It was a very short walk to Paddington Station, so it was easy to get around.
December 17, 2013
Rated 5.0 out of 5.0 by Muskeyrat LOVE INDIGO HOTELS
Stayed at The London Paddington Indigo Hotel last Friday. Excellent staff, room was lovely and very quiet.
My friend said that her cooked Full English breakfast was the best she had ever had!
Love Indigo hotels, so far I've stayed here, at London Bridge and Barcelona. Looking forward to the next one!
December 11, 2013
Rated 5.0 out of 5.0 by AnnaBGive26 #1 Place in London
This is my number one choice of places to stay in London. I really enjoy the rooms and the hotel staff. Thanks so much for making my stay so welcoming!
December 7, 2013
Rated 5.0 out of 5.0 by nktt Exceptional
Did not expect this stay to be as good as it was. Warmly welcomed by Manager, treated exceptionally well, would not hesitate to stay here again.
December 6, 2013
Rated 5.0 out of 5.0 by Cat52 Thank you to Manager Antonio
He went above and beyond the call of duty. I accidentally left my passport in the safe in my room. I realized this several
Hours after I checked out. I called in a panic. He was kind and calmly explained he would look in the safe. He checked and called me within 30 minutes. He had my passport, locked in his safe. I picked it up the following weekend.
He was on duty when I came back to pick it up and he kindly reminded me not to forget it. :).. He assured me that it was in his safe keeping the whole time.
A personal touch, compassion, and a great attitude.
Thanks Antonio. A life saver!
December 6, 2013
Rated 5.0 out of 5.0 by Nanny52 Comfortable bed and great service
10/10, modern, clean, confortable, bathroom super luxe, best towels ever, so big, so soft...and 2 minutes from Paddington....
November 28, 2013
Rated 5.0 out of 5.0 by LESNIK11 Nice location
Very nice boutique hotel. Close to metro and pedington railway station with 15 minutes trip to heathrow air port. Sunday brunch in small cafe at the ground flow was excellent. Complementary soft drinks in minibar.
November 27, 2013
Rated 4.0 out of 5.0 by andrewgw Nice hotel, good location in London's West End
Overall this is a very nice hotel. It is small and really has the feel of a boutique hotel. The location is great for London's West End - Paddington station is mere steps away, while Oxford street can be reached in 20 minutes on foot. The service was good throughout. Had lunch at the hotel restaurant and was pleased at the quality of the food. Didn't have breakfast so can't comment on that aspect.
Soft drinks in the mini bar were complimentary and the mini-bar was restocked daily. Hotel also provided complimentary access to the video library - was told this was a benefit of being an IHG rewards club platinum member but the free video library was also mentioned as one of the features of the executive room.
There were a few slight dissapointments. I was slightly unpleasantly surprised at the size of the room - the room was eexecutive but still quite small. To be fair, hotel room sizes in London are know to be on the small side.
On one of the nights, the fire alarm in the room malfunctioned, later causing the fire alarm for the whole hotel to go off. I didn't have the feeling that the night guard reacted exceptionally well and there was no apology about the malfunction and the inconvenience either on the spot or upon check-out.
All in all, a nice hotel in an excellent location. Would be happy to visit the hotel again.
November 25, 2013
Rated 4.0 out of 5.0 Almost perfect....
A very good experience for me in a quite busy and touristic area of london; friendly, genuine welcome and efficient service almost all of the time, tastefully arranged rooms with modern equipment which make you want to come back; Convenient location close to the tube and the train station; nice views over Norfolk Square; The restaurant / breakfast has a very very complete offer but the quality of the proposed food products can be improved to make it real perfect.
November 16, 2013
Rated 5.0 out of 5.0 by gualt great experience
it was my first time in a indigo hotel. I'll came back
November 14, 2013
Rated 5.0 out of 5.0 by Pking Perfect location
Close to Paddington Station and Heathrow Express. Friendly staff and good service. Very cozy. Would like to come back to this hotel some other time.
November 7, 2013
Rated 5.0 out of 5.0 by srent wonderful stay
After two hours delay, because the airplane had some problems, you made our day! Thank you for the warm hello and the wonderful and friendly service you offered us. Perfect staff, perfect room, perfect area, perfect place. We enjoyed staying there for the second time - and be sure, the next time we will be in town, we will see us again at the Indigo Paddington!
November 1, 2013