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  • 1 877 8 INDIGO
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About our Hotel

Location: Downtown/City Center

  • Location: Downtown/City Center
  • Closest City: LONDON
  • Distance From Hotel: 0.0KM
  • Local time zone: GMT-00:00

Check In: 2:00 PM Check Out: 11:00 AM

  • Check In: 2:00 PM
  • Check Out: 11:00 AM
  • Minimum check-in age: 18
  • Late checkout available

Credit cards

Credit cards

  • American Express
  • Carte Blanche
  • Diners Club
  • Discover
  • JCB
  • Master Card
  • Visa

Accessibility

Accessibility

  • Number of Rooms:2
  • Service Animals Allowed

Languages

Languages

  1. German
  2. English
  3. Italian
  4. Polish
  5. Romanian
  6. Russian

Pet Policy

Pet Policy

Assistance dog only.

Internet

Standard Internet Service

Standard Internet service is free for all guests
Wireless Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas
Wired Internet available in Standard Rooms,Executive Rooms,Suites,Business Center,Public Areas

Facility

Facility

  • Hotel renovated inFebruary 01, 2008
  • Total number of rooms:64
  • Total number of rooms with only one bed:61
  • Total number of rooms with only double beds:3
  • Total number of non-smoking rooms:64
  • Total number of rooms for the physically challenged:2
  • Interior corridor
  • Total number of floors:6

Welcome to Hotel Indigo London - Paddington

Awarded 'Centre Of Excellence 2014' by Trip Advisor, our London boutique hotel in Paddington maintains a strong sense of community. Built in a converted townhouse, overlooking leafy Norfolk Square, you will see that the exterior of Hotel Indigo London Paddington fits in perfectly with the neighbourhood. Step inside and you’ll be struck by our chic and contemporary style which is awash with luxurious details.

Our inspired boutique hotel is in a
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Welcome to Hotel Indigo London - Paddington

Awarded 'Centre Of Excellence 2014' by Trip Advisor, our London boutique hotel in Paddington maintains a strong sense of community. Built in a converted townhouse, overlooking leafy Norfolk Square, you will see that the exterior of Hotel Indigo London Paddington fits in perfectly with the neighbourhood. Step inside and you’ll be struck by our chic and contemporary style which is awash with luxurious details.

Our inspired boutique hotel is in a conservation area and has been carefully refurbished in keeping with the local style. Our glass staircase spirals up to the grand double-height ceiling, inviting you up to our bedrooms. Each floor has a different nature-inspired colour theme reflecting the little-known fact that Paddington used to be the sole supplier of dairy products to the whole of London!

Discover the neighbourhood while you are here. Why not explore the delights of our area? The best London attractions are within walking distance. Paddington Basin is just seven minutes by foot and a ten-minute stroll along the canal will take you to the idyllic Little Venice. Slightly off the beaten track, the area is an oasis of calm; an authentic London community which boasts a charming variety of waterside restaurants, cafes & pubs. Find out more in the Local guide section “What’s Nearby”.

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Features
This stylish boutique hotel overlooks a garden only seconds from Paddington Station. A short walk takes you to the beautiful Hyde Park and Kensington Palace Gardens as well as Oxford Street and the West End, full of London's best theatres and restaurants. The traditional exterior leads into an inspirational modern lobby with a glass staircase spiraling up into the indulgent, colorful bedrooms.
Announcements
Please note: When booking advance purchase rates, credit and debit cards used at the time of booking must be presented at check-in. If you do not have the original card at check-in, you will have
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Announcements
Please note: When booking advance purchase rates, credit and debit cards used at the time of booking must be presented at check-in. If you do not have the original card at check-in, you will have to pay again with another card or cash. If you pay again, your original payment will be refunded.
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Guest Reviews

Rated 3.9 out of 5 by 255 reviewers.
Rated 5.0 out of 5.0 by Great Location Great Location, great staff , couldn't fault this Place. October 30, 2014
Rated 5.0 out of 5.0 by Location The Hotel is having a good location especially for people who like shopping from Oxford street. October 29, 2014
Rated 4.0 out of 5.0 by Ubicacion y calidad Excelente ubicación, pieza standart Holyday Inn (no hay sorpresas). October 27, 2014
Rated 4.0 out of 5.0 by Good Location The complimentary intenet connection is the slowest I have ever encountered in all IHG hotels that I have stayed in. No mention of complimentary upgrading for platinum memeber. Understandable that for environmental reasons bed linens are not changed everyday ( in fact only changed I think every 3 nights of stay), however, no card for guest to place on the bed to request for change. Keep taking away the additional card given (from the room after cleaning the room) to keep the power on. Having said all the above negative comments, the hotel location is excellent. October 27, 2014
Rated 3.0 out of 5.0 by room too hot The room was very hot even having turned the heater down as low as it would go 17deg. The air con was very disappointing & the hotel was unable to provide a fan! The bed however was very comfortable especially having the choice of pillows too. The breakfast was luke warm & scrambled eggs very runny with no vegetarian option. The hotel is however well located for Oxford Street & theatre land. The hotel has steps to the entrance with no disabled access. October 24, 2014
Rated 5.0 out of 5.0 by Friendly staff on reception When you first arrive at a hotel anywhere it is so nice to be treated in a friendly manner by a member of staff who has a genuine smile. We were dealt with by a young lady who recognized us as priority club members and gave us a voucher to enjoy a drink in the bar. Great stay in a comfortable and quiet room and a good breakfast the following morning. October 20, 2014
Rated 3.0 out of 5.0 by Convenient but a bit squashed Annoying to arrrive at noon, be told that no rooms until 2pm - and then (despite a promise to accelerate it) not ready until 2.10. Room itself barely large enough. October 20, 2014
Rated 1.0 out of 5.0 by Our worst hotel experience Our Superior room at this hotel was run down and in need of refurbishment, there were no' extras' not even a bottle of water in our room. The bathroom walls grubby paint peeling from the woodwork beside the bath and there was a hole in the wooden bath panel. We complained to the reception staff about the state of the room only to be told that the room was due for refurbishment. A more positive note the breakfast was good. October 14, 2014
Rated 4.0 out of 5.0 by Good Location, quite place & perfect of Oxford street shoppers 5 min walk away from bond station. sort of quite place causy perfct location for oxford street shoppers October 14, 2014
Rated 3.0 out of 5.0 by Wifi The only hotel I have been in the last 2 years that does not offer free wifi in common areas at least!! October 11, 2014
Rated 3.0 out of 5.0 by house keeping house keeping and cleaning the room started at 5 PM which is not acceptable October 11, 2014
Rated 4.0 out of 5.0 by Excellent location and clean hotel Had a nice time in London during the last last days of summer. The hotel was just hundreds of meeters from Oxford Street and very easy to access. Room was clean and breakfast very good. Noise isolation could be better. October 9, 2014
Rated 4.0 out of 5.0 by happy with stay hotel was clean, comfortable and had nice food and staff October 6, 2014
Rated 4.0 out of 5.0 by Good central London location The Hotel lives up to the "Holiday Inn" brand reputation for consistency of service October 5, 2014
Rated 4.0 out of 5.0 by Keep up the good work I stay at this particular hotel twice a year, in addition to various others in the IHG group. This time it occurred to me that the restaurant seems to be very well managed. The quality of food at breakfast and lunch is always much better than average and has not shown any sign of decline over the past few years. All the staff I met were friendly and attentive too. Good news. October 5, 2014
Rated 4.0 out of 5.0 by Great central location Selected this hotel because of it's central location and wasn't disappointed. Didn't use a lot of their facilities on this trip so can't comment on those. October 3, 2014
Rated 4.0 out of 5.0 by Busy City Centre Hotel I have stayed here on numerous occasions and always on business. Check-in/checkout is usually always a nightmare as this is a typical busy city centre hotel. Queues form very easily as the entrance/lobby is very compact. It could do with a minimum of 3 people working on reception with perhaps a concierge who knows London well and who can assist guests/tourists. September 30, 2014
Rated 3.0 out of 5.0 by Good Location, but hotel needs improvement! The hotel is in a great location, just a short walk from Oxford Street, bar's, restaurants and cafes. The reception is really nice and bright and the bar area is too. When we arrived the check in process was slow and difficult. Only one of our two rooms were ready with no explanation why. We were not directed to the room that was ready once we received the key, however it was not hard to work out we were on the ground floor. The decoration of the room was vastly different from the reception. Although the it was clean and tidy the room was dated! The rattling from the pipes was terrible and kept me awake most of the night and the double beds are small! My feet were hanging off the end and I'm only 5'6. The reception staff seem difficult, and for the price of the room me and my husband were left dissatisfied. I think the rooms could do with a revamp ans the staff need better training. Don't book this room if you want a view! I would only recommend this hotel for the location. September 26, 2014
Rated 2.0 out of 5.0 by Malo malo malo Estuve solo una noche en este hotel, llegue a eso del atardecer, tipo 7 de la tarde. Estabamos cansados pq habiamos tenido un día muy agetreado y la verdad que queríamos descansar, luego de hacer el check in, fuimos a nuestras habitaciones y la verdad me dieron bastante mala impresíon por lo chicas y lo viejas que se veía. Después de descansar un rato bajamos al comedor que era buffet o carta, elegimos buffet para salir rápido del trámite. El buffet tenía buena pinta pero en realidad al probar los distintos platos todos estaban defectuosos en sabor y textura. Malo para ser sincero. Finalizando agrego que al llegar a nuestra habitación habian dos chaquetas una de hombre y otra de mujer en el closet y una de ellas tenía un celular dentro de sus bolsillos, dejamos todo en recepción, pero se nota que el que hizo la pieza ni se inmutó por haber visto esto. September 25, 2014
Rated 4.0 out of 5.0 by Cumfy Beds are the best Fresh crisp sheets and comfortable bed the best food for a nice break and remember all the nice things that that break gives. September 18, 2014
Rated 5.0 out of 5.0 by Hotel in London above the average Staff was friendly and helpful. Well located. Safe, nice area, near shopping and public transport. Good quality rooms. Feel safe. September 17, 2014
Rated 4.0 out of 5.0 by Ok hotell to bee in London Central. Good breakfast. Good sizes rooms. Poor internet. No adapter availiable. Staff in reseption could be more helpful. September 16, 2014
Rated 4.0 out of 5.0 by chekc in check out i have arrived at 2330 --- (i did call the hotel a day beofre to let them know ) i had to wait over 15 minutes for someone to come to the fron desk ... i was not inforemd about the wifi --- i had to ask for it myself check out --- the same person who did the check in-- he billed my credit card for somelese room --- he did not even ask for the room number -- so i did it for another room --- ofcourse we had to redo it again i did oreder a taxi for 6 am -- and becouse of that the meter was on while he was waitng -- and so the taxi fare was doulbe the only thing that the staff was able to say "sorry it is early in the morning " ===6 am September 16, 2014
Rated 4.0 out of 5.0 by Smoking rooms Just a pity that the hotel no more can offer a smoking room! September 11, 2014
Rated 1.0 out of 5.0 by decepcion no cumplio con las expectativas de un Holiday Inn lo unico bueno del hotel la ubicacion,llegamos antes de la hora del check inn dejamos las maletas y parte de la familia salimos a dar una vuelta habiendo entregado papel de reserva ya pagado el hotel por internet,cuando tuvieron la habitacion avisaron a la parte de la familia que quedo en el hotel y para nuestra sorpresa nos llama la familia diciendo que la habitacion que teniamos ya pagada desde España y que era para 4 solo era para 2 y que no habia mas disponibilidad de habitaciones,tuvimos que volver correiendo y montar una gran bronca para arreglarlo.servicio pesimo September 11, 2014
Rated 5.0 out of 5.0 by Brilliant staff and great hotel From arrival to departure all of the staff were simply superb, friendly accommodating and happy to help The room was excellent and the stay exactly what I expect from Holiday Inn. Simply brilliant. September 9, 2014
Rated 4.0 out of 5.0 by hoursekeeping On one occasion our room was not cleaned and bed was not done, though there were signs that someone had entered our room and thrown the towels on the floor and placed the cups and spoons in the sink for washing, but were not washed. When we asked our maid, she claimed she didn't know who had entered the room. On another day our room wasn't cleaned at all, but perhaps the sign left on the door was the reason. I would have expected for someone to knock and see if we were there. Your ad shows and very nice and modernly furnished room whereas our room was quite the contrary. Ours was quite a long stay, 10 nights, and I would have expected a refurbished room. More hooks should be put up in the bathroom and the towel rack is far too high and far away for comfortable use. September 5, 2014
Rated 4.0 out of 5.0 by great location Great location. Attentive and helpful staff. Plentiful breakfast buffet. September 3, 2014
Rated 4.0 out of 5.0 by Nice Hotel in good location This Hotel is just right for Oxford Street and Theatre land August 30, 2014
Rated 5.0 out of 5.0 by I night stay on the 16 of August 2014 My wife and I came up to London and stayed at the Holiday Inn Oxford Circus on the 16 of August. It was nice and central for our shopping at Oxford Street and also when we went to the theatre in the evening. The staff were friendly and engaging. We spent some time in the bar where we had a few drinks as the bar was open till late. August 30, 2014
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Our lobby lounge is the ideal place to read, write and relax
Our lobby lounge is the ideal place to read, write and relax
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Our lobby lounge is the ideal place to read, write and relax Walk through our doors into inspirational design The front of the hotel looks over a peaceful garden Our reception desk has a chic seashell design Quirky features are found throughout the hotel Chic design helps you relax in style Enjoy outside seating at the front of the hotel Welcome to Hotel Indigo London Paddington Enjoy the stylish evening lights Our reception desk is modelled on a sea shell Admire the traditional Victorian facade Our glass staircase spirals upwards Paddington's famous railway station arches inspire our design The leafy Norfolk Gardens await you Reception
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