Rated 4.5 out of 5 by 96
Rated 5.0 out of 5.0 by Nanny52 Comfortable bed and great service
10/10, modern, clean, confortable, bathroom super luxe, best towels ever, so big, so soft...and 2 minutes from Paddington....
November 28, 2013
Rated 5.0 out of 5.0 by LESNIK11 Nice location
Very nice boutique hotel. Close to metro and pedington railway station with 15 minutes trip to heathrow air port. Sunday brunch in small cafe at the ground flow was excellent. Complementary soft drinks in minibar.
November 27, 2013
Rated 4.0 out of 5.0 by andrewgw Nice hotel, good location in London's West End
Overall this is a very nice hotel. It is small and really has the feel of a boutique hotel. The location is great for London's West End - Paddington station is mere steps away, while Oxford street can be reached in 20 minutes on foot. The service was good throughout. Had lunch at the hotel restaurant and was pleased at the quality of the food. Didn't have breakfast so can't comment on that aspect.
Soft drinks in the mini bar were complimentary and the mini-bar was restocked daily. Hotel also provided complimentary access to the video library - was told this was a benefit of being an IHG rewards club platinum member but the free video library was also mentioned as one of the features of the executive room.
There were a few slight dissapointments. I was slightly unpleasantly surprised at the size of the room - the room was eexecutive but still quite small. To be fair, hotel room sizes in London are know to be on the small side.
On one of the nights, the fire alarm in the room malfunctioned, later causing the fire alarm for the whole hotel to go off. I didn't have the feeling that the night guard reacted exceptionally well and there was no apology about the malfunction and the inconvenience either on the spot or upon check-out.
All in all, a nice hotel in an excellent location. Would be happy to visit the hotel again.
November 25, 2013