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Rated 4.6 out of 5 by 292 reviewers.
Rated 5.0 out of 5.0 by Good choice The doorman was very helpful with directions, etc. Only negative was the very hard beds, but we were so tired from sightseeing that it didn't matter too much. Room was small, but that is typical in London. We enjoyed the decor, and the bathroom was lovely. Quite close to the Tube so it made a great base for sightseeing. September 15, 2014
Rated 5.0 out of 5.0 Comfortable hotel near the tube Good location if you prefer to be a bit off the beaten path, very close to transit and some nearby gems. Hotel staff was friendly and helpful, the room was a good size and overlooked a quiet street and pleasant park. The bathroom was equipped with a luxurious shower, but lacked a bathtub, which would have been a welcome addition. September 15, 2014
Rated 5.0 out of 5.0 by Great stay in a fantastic hotel We stayed at the hotel Indigo in Kingston London for a long weekend to celebrate our wedding anniverary and couldn't have asked for a nicer place to stay. There was some refurbishment being done so the resturant and bar area wasn't really as good as it could have bene but the staff ensured this did not spoil our stay. Our room was lovely, very clean and fully equiped with everything we needed and more. I have already recommended this hotel to friends and am definately considering staying in another hotel in the chain in the future. Thanks to all the staff at the Kensington hotel for making our stay so enjoyable. September 12, 2014
Rated 5.0 out of 5.0 by Great service and staff Truly a fine hotel, breakfast was included in our stay of 3 nights, and was wonderfully presented, the buffet was a beautiful picture each morning and order from the menu was great the waffles were a thing of beauty, not to mention the taste devine. The only detail that doesn't get an excellant is the room size, a little small, the armoire for hanging clothing is pretty cramped with the iron/board and the very plush robes. But clean and nicely decorated.... September 11, 2014
Rated 5.0 out of 5.0 by Great Stay, Just What Was Needed Stayed here for one night whilst we saw a show in London. They were very helpful even before we arrived by making us aware of parking and spaces avaliable. Check-in and Check-out for efficient and friendly. Loved the style of the room, amazing towels and mini bar amieties. The personal touches were great too - especially loved the Lady and Lord mugs in the room. Great location as only a few minutes from Earls Court Tube Station. Great for relaxing - the hotel gym wasn't in use so they let residents use the local one on the highstreet which was 3storey. Breakfast was a great experience with a continental buffett and hot food to order. September 11, 2014
Rated 5.0 out of 5.0 by Ms Brearley excellent service from staff, will definitely be returning had an amazing weekend away. September 11, 2014
Rated 2.0 out of 5.0 by New Indigo Hotel in Central London We stayed second time in this hotel but now bar area is under reconstruction. Executive room was ok and possibly good value for money if you can make excuse to creaking laminate floor "brand new", paint smell etc Staff is ok, except the fact of self-fishness and always busy with self-made titles of Lords and ladies for a hotel distinction - but has it affected the quality of service, NO. Finally, owing an entire hotel bulding in London without a parking space, even to load and unload a car, no advice about parking options nearby or a special parking rate, that makes this hotel of poor service for travellers with a vehicle. We've got a ticket for parking nearby the hotel to check-out as only residents only parking was available but not for the hotel. September 11, 2014
Rated 4.0 out of 5.0 Great location and friendly staff. Indigo is a very nice small hotel tucked away in a quiet street just off Earls Court Road. Very convenient for the underground and many pubs and restaurants. As per most London hotels the rooms are a bit on the small side but very clean and comfortable. I would use this hotel again. September 10, 2014
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