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Rated 4.6 out of 5 by 333 reviewers.
Rated 4.0 out of 5.0 by Breakfast Breakfast was poor and service was poor. Waitress took at least 15 minutes to bring toast which was then cold. No offer of tea or coffee when I went in for breakfast. November 14, 2014
Rated 5.0 out of 5.0 by WTM Stay in London I was in London to attend the World Travel Mart Show at the Excel. The hotel is ideally located next to the tube so the train raide from the airport to the hotel was convenient. The hotel is well designed and really encompassed what a boutique hotel should look like. Antonella at the front desk has a wonderful attitude and really did everything possible to ensure my stay was excellent. The new restaurant has great food and its staff really contributed to my overall experience. Try this hotel and you will love it!! November 10, 2014
Rated 5.0 out of 5.0 by Nice hotel Hotel met our expectations. Nice spacious room but the breakfast could be better. Staff was helpful. November 6, 2014
Rated 5.0 out of 5.0 by Amazing new look! I stayed at three hotels during a recent visit to London and this was not the most expensive but was by far the best hotel! Great transport links as well. November 6, 2014
Rated 4.0 out of 5.0 by HOTEL INDIGO - LONDON (KENSINGTON - EARLS COURT) This was our first stay at the Hotel Indigo Kensington (Earls Court). we were very please on our arrival with the decor and the standards of the Hotel. The receptionist was a little bit stern and abrupt and we could have done with a smile on our arrival. our room was very clean and modern and exceeded our expectations. bathroom was very nice. all facilities available within the room were of a high standard. the air conditioning was quite loud which prevented us from sleeping at first, but once room temp was ok it maintained its temp without need for aircon to be on. we did not eat in the restaurant during our stay, but had a full English Breakfast. as this is a very international Hotel, i don't think they are that used to making full english breakfasts, however it was well cooked, hot, and tasty. the continental breakfast available was superb.. all in all, this is a quality hotel that is punching well above its weight...and winning. :) well done. November 6, 2014
Rated 4.0 out of 5.0 by Excellent comfortable room. Incredibly good hotel, very clean and comfortable. Would recommend to anyone, only had one issue which was noisy air conditioning but hotel staff were very good at recognising the issue and working to fix it. November 6, 2014
Rated 5.0 out of 5.0 by Great experience This hotel is located in a great little area right by a major tube stop. Everything was perfect. November 5, 2014
Rated 5.0 out of 5.0 by Indigo first Made welcome and the room decore was not the usual boring bland colours. I reckon it will be a love hate thing , I liked it. Very good staff and a great location. Happy to stay again when it London. November 5, 2014
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