Rated 4.6 out of 5 by 319
Rated 2.0 out of 5.0 by AH1410 Room very small and way too hot
I was really disappointed with my stay at the Indigo, Earls Court. Having stayed at other Indigo Hotels I had always had a good experience. Unfortunately, the Earls Court hotel room was so small that it had a small double bed and was so hot that I needed to use the air conditioning, however, this was so noisy that it was impossible to sleep. This really impacted on the following day as I had an important meeting and was so tired.
October 25, 2014
Rated 4.0 out of 5.0 by TheCriticSays Nice Place !
Spent 3 very good nights here in October 2014.
It’s a very close walk to the Subway. There are small supermarkets nearby, 5 minute walk, and open until 2300hrs, so if you forget something, don’t worry about it you can easily get it there.
Bathroom and rooms are very clean and modern. Good water pressure. Newly renovated.
The USB/Media port does not work, so you won’t be able to see your photos on the TV.
The AC unit in my room made noise at night; I turned it off for sleeping.
The wireless internet is very slow.
I had initial issues with my room (dirty couch and furniture with many spots on them), management acknowledged the problem and resolved it, they replaced the chairs and cleaned the couch. Management is very professional in dealing with travellers. At the Indigo, you deal with real people who understand your concerns, this makes a difference.
North American travellers take note: European standards are smaller than what we are used to. London is more about quality than quantity...I would personally suggest the suites if you are used to larger spaces.
I would also suggest their breakfast. Their croissants and pain au chocolat were fresh and tasted better than those in neighbouring coffee shops. Overall, this hotel is clean, well renovated, bright, and charming.
October 23, 2014
Rated 5.0 out of 5.0 by Al_M Friendly caring staf
had a great stay. Staff was very helpful and caring that my needs were being met. Room and Bathroom could have been a little bigger. Overall I felt it was a good value comparatively speaking. Tube (subway) was a few minutes away and it was easy to get around London.
October 23, 2014
Rated 5.0 out of 5.0 by SteveYork My favourite base in London
If you need to be somewhere around Kensington or on the District or Piccadilly line this hotel is a fantastic choice.
The staff are fantastically friendly, the newly refurbished bar and reception are fantastic and the room decor is typically "Indigo quirky" but still totally comfortable.
My only complaint is the AV connector to the TV don't work, not a problem for most guests unless you want to connect your laptop to the TV.
October 21, 2014
Rated 5.0 out of 5.0 by Ghyslaine Great location, friendly staff, very clean room
This is a smart looking hotel that feels very welcoming, with friendly and helpful staff, nicely styled room (and a comfortable bed) and shower room (great overhead shower!), very clean, and with good quality appliances. The breakfast was delicious. I was in London for leisure (shopping
October 20, 2014
Rated 5.0 out of 5.0 by Sherry23 Excellent location
The hotel was very nice, and the staff very helpful and accommodating. The best part is that it is in a very safe area and 5 min walk to the tube station.
October 15, 2014
Rated 5.0 out of 5.0 by DBA1975 Excellent Room and Great Location
The room and bathroom was renovated and exceeded my expectation. The staff was friendly and made sure my needs were met. The hotel was located in great area. The Earl's Ct station was across the street. I would stay at this hotel again.
October 14, 2014
Rated 4.0 out of 5.0 by Grompie2 Indigo London Earls court October '14
Yes I am an IHG club member and yes, obviously this did/does ''entice'' me to use the groups properties and yes some are better managed than others, some are better maintained than others but all guarantee a set standard in great locations. I have used most over the years in places I go to for business on most continents (and holidays ''et famille')- so have rooted out the good from the bad in both area,maintenance ,surly staff and other personal irritations .
The Indigo brand is one of my favourites and the Earls court property was new to the block, locale on main public transport lines (tube) comfortable to reach by tube and easy to reach office (Canary Wharf) -via trains.
I was impressed by quality of finish, design of decor, lovely rooms (although I was on sub-ground level ,effort was made to design a natural light source by small albeit walled in but open to sky sitting area. Staff treated me like a valued guest, bar and small restaurant ample and comfortable. My ONLY gripe: wonkey airconditioning. Noisy condensate removal pump and noisy motor. This was due to unit design and was told they are in process of replacing.
To sum up: great locale, on public transport lines yet just off main roads so quiet area. Professional staff, lovely design and public amenities, comfortable rooms, great/ample bathroom and supplies and above all - well priced. Not only for London but overall.
October 14, 2014