Rated 4.6 out of 5 by 321
Rated 4.0 out of 5.0 by Ian.65 A fresh different hotel with personal service
Hotel vibrant and fresh but also relaxing, just off the high street and bustle of West London but you would never realise until you step outside. A bit different from the norm of chain hotels with great personal and friendly service. Highly recommend
October 27, 2014
Rated 5.0 out of 5.0 by Doughboy123 very comfortable room with excellent service
Had a very enjoyable stay at this hotel. We were given an upgraded room which was far better than expected and the new restaurant was excellent for breakfast.Wish we could have used it for other meals but we had already made other arrangements.
October 27, 2014
Rated 2.0 out of 5.0 by AH1410 Room very small and way too hot
I was really disappointed with my stay at the Indigo, Earls Court. Having stayed at other Indigo Hotels I had always had a good experience. Unfortunately, the Earls Court hotel room was so small that it had a small double bed and was so hot that I needed to use the air conditioning, however, this was so noisy that it was impossible to sleep. This really impacted on the following day as I had an important meeting and was so tired.
October 25, 2014
Rated 4.0 out of 5.0 by TheCriticSays Nice Place !
Spent 3 very good nights here in October 2014.
It’s a very close walk to the Subway. There are small supermarkets nearby, 5 minute walk, and open until 2300hrs, so if you forget something, don’t worry about it you can easily get it there.
Bathroom and rooms are very clean and modern. Good water pressure. Newly renovated.
The USB/Media port does not work, so you won’t be able to see your photos on the TV.
The AC unit in my room made noise at night; I turned it off for sleeping.
The wireless internet is very slow.
I had initial issues with my room (dirty couch and furniture with many spots on them), management acknowledged the problem and resolved it, they replaced the chairs and cleaned the couch. Management is very professional in dealing with travellers. At the Indigo, you deal with real people who understand your concerns, this makes a difference.
North American travellers take note: European standards are smaller than what we are used to. London is more about quality than quantity...I would personally suggest the suites if you are used to larger spaces.
I would also suggest their breakfast. Their croissants and pain au chocolat were fresh and tasted better than those in neighbouring coffee shops. Overall, this hotel is clean, well renovated, bright, and charming.
October 23, 2014
Rated 5.0 out of 5.0 by Al_M Friendly caring staf
had a great stay. Staff was very helpful and caring that my needs were being met. Room and Bathroom could have been a little bigger. Overall I felt it was a good value comparatively speaking. Tube (subway) was a few minutes away and it was easy to get around London.
October 23, 2014
Rated 5.0 out of 5.0 by SteveYork My favourite base in London
If you need to be somewhere around Kensington or on the District or Piccadilly line this hotel is a fantastic choice.
The staff are fantastically friendly, the newly refurbished bar and reception are fantastic and the room decor is typically "Indigo quirky" but still totally comfortable.
My only complaint is the AV connector to the TV don't work, not a problem for most guests unless you want to connect your laptop to the TV.
October 21, 2014
Rated 5.0 out of 5.0 by Ghyslaine Great location, friendly staff, very clean room
This is a smart looking hotel that feels very welcoming, with friendly and helpful staff, nicely styled room (and a comfortable bed) and shower room (great overhead shower!), very clean, and with good quality appliances. The breakfast was delicious. I was in London for leisure (shopping
October 20, 2014
Rated 5.0 out of 5.0 by Sherry23 Excellent location
The hotel was very nice, and the staff very helpful and accommodating. The best part is that it is in a very safe area and 5 min walk to the tube station.
October 15, 2014