Rated 4.6 out of 5 by 123
Rated 4.0 out of 5.0 by WorthingUK Almost perfect...
Great location - 10 mins walk to Kensington High St, 2 min walk to the nearest tube stop.
Hotel is very well kept and does the quirky boutique thing brilliantly! Front desk staff friendly, polite and efficient.
Room was huge, immaculate and well stocked. We did stay on a Saturday evening so noticed noise from returning late night revellers - mainly doors banging which I accept is pretty unavoidable.
One sour note - the bar staff were fairly surly and they had run out of several items on the drinks menu which is a) unforgivable in Central London b) baffling that they couldn't organise an ad-hoc replacement offering.
Breakfast is highly recommended - worth including in your booking.
It would have been a 5-star without the disappointing bar experience.
December 12, 2013
Rated 4.0 out of 5.0 by Laurs81 6th December
The room was lovely (room 3)... And the staff generally helpful and attentive. Unfortunately we were on the ground floor where a Christmas party was also taking place, this didn't finish until 2.30am. It was quite noisy until then and we were unable to sleep through it.
This coupled with the fact that the walls seemed very thin and our neighbour decided to play music on from 8am the next day resulted in a very bad nights sleep.
December 11, 2013
Rated 5.0 out of 5.0 by checkettsr Won't stay anywhere else
Just a charming hotel. They genuinely look after you. A lot of thought has gone into the how the hotel is run. There's no scimping on the little luxuries - the rooms even come with free chilled refreshments. I have to stay in London for two or three nights a week, and I always stay here. Even on the one occassion I had a problem with a room, they moved heaven and earth to put the problem right. Cannot recommend highly enough.
December 10, 2013