Rated 4.4 out of 5 by 217
Rated 5.0 out of 5.0 by petite business lady Excellent service by friendly and efficient staff
I always feel welcome at this hotel. Staff remember my name and the room I prefer to stay in,which makes me feel relaxed and valued.
Every one of the staff is first class at their job,but particular mention must go to Umar,Kittie,and the rest of the reception team.
July 14, 2014
Rated 4.0 out of 5.0 by Tamertontreaclemines2 Base for London
Last weekend was my fourth visit to this hotel.
Location is great for access to central London, Hammersmith is lively and has loads of places to eat out.
Staff are friendly and helpful.
July 13, 2014
Rated 5.0 out of 5.0 by travelDeb Nice property for vacation stay
My two friends and I stayed at this hotel while vacationing in Barcelona. It was clean, the bed was confortable and the staff made our stay relaxing and enjoyable. It is very close to the a lot of restaurants, transportation, has a nice bar with pool table and a nice lobby. Would recommend this hotel for a stay in Barcelona.
July 10, 2014
Rated 4.0 out of 5.0 by Tom9977 nice location and good service
this hotel is nicely located and good to stay with family. breakfast choices are same everyday so needs to be rotated.
July 8, 2014
Rated 5.0 out of 5.0 by Steve xcxdfd Great Customer Service
Morgan and the staff I spoke to were so helpful, and welcoming. It made my stay that extra bit special. It was more personal than what you would normally receive from a 'Chain' Hotel.
July 6, 2014
Rated 5.0 out of 5.0 by RichLois Great Hotel in Downtown London
Easy to get to from Heathrow, comfortable room, good breakfast, lots of restaurants in the neighborhood for dinner, also a movie. Convenient shopping. AC made the nights very comfortable. Located a few underground stops to the places we wanted to visit in London. the room was somewhat crowded for 3, but we all slept well. We would stay here again.
July 4, 2014
Rated 4.0 out of 5.0 by BillettG Great Service
I've been visiting the hotel for many years, it has great staff and the service is first rate. It has good standards and continues to keep them. I'll be back!!
July 2, 2014
Rated 4.0 out of 5.0 by sjd1945 Friendly staff
Staff in all categories are attentive and friendly
June 28, 2014
Rated 5.0 out of 5.0 by Hamey REPETIREMOS
Las habitaciones son amplias y cómodas, el baño limpio y con lo imprescindible. El personal del hotel es amable. El desayuno buffet no es muy variado. Dispone de wifi gratuita en todo el hotel.
Está a siete minutos andando de la estación de metro. En la calle hay numerosas tiendas, restaurantes y bares.
La relación calidad-precio es aceptable teniendo en cuenta que hablamos de Londres.
June 28, 2014
Rated 5.0 out of 5.0 by Cu51 Comfortable
Very nice comfortable hotel not far from Hammersmith Station. Well kept and clean with an adequate breakfast. Staff are very friendly.
June 26, 2014
Rated 5.0 out of 5.0 by Razor13 Great service
Dining room staff at breakfast were really nice and friendly
June 26, 2014
Rated 4.0 out of 5.0 by grannyca Handy for all areas
This hotel is very close to Hammersmith station on the Piccadily line so easy to access all areas. Short walk to Hammersmith apollo so handy for concerts and shows. Lovely clean hotel with good facilities for what I was looking for. Clean comfortable rooms, nice breakfast and very pleasant staff. shops and eateries nearby. Good hotel for leisure stay. Our room was on the small side when sofa bed was out as there was little room for 3 people to move about. N o problem really as we folded bed up when we were in the room. Would stay again.
June 26, 2014
Rated 5.0 out of 5.0 by Wendy49 You would be hard pressed to do better for your money
My daughter and I had a wonderful 10 day stay at the Holiday Inn Express in Hammersmith. The staff are all friendly, helpful and efficient and from the first moment we felt welcome and right at home. Our twin bedroom was comfortable and spacious (by London standards) and the comfy beds and pillows allowed us to both sleep really well. The bathroom was also quite spacious with a decent sized shower. My only criticism was the lack of packing space in the bedroom with only a few shelves and no drawers in which to unpack and a very small area for hanging anything. Tea coffee facilities in room, along with an air conditioner, or heater for cold months, made for very comfortable living. TV channels not great, but we didn't spend a lot of time with TV on, so maybe that's unfair. The hotel is about a 7 minute walk from Hammersmith Underground, so very convenient for travelling anywhere in London. Would definitely stay again.
June 25, 2014
Rated 5.0 out of 5.0 by Jimmy 1 ANOTHER GREAT STAY WITH HOLIDAY INNS
Just another Great Stay with holiday inns. Great beds wow pillows, friendly staff, great service.
EVERYTHING I HAVE ALWAYS ENJOYED WITH ALL MY STAYS AT HOLIDAY INN.
June 24, 2014
Rated 3.0 out of 5.0 by alexCC Decent hotel
as an budget hotel, I would expect it come with self help washing machine, but this is not available, instead, the staff suggest you to use their laundry service which the price is equivalent (if not more expensive) to a 5-star hotel.
June 24, 2014
Rated 5.0 out of 5.0 by Tiggytouchwood Great position
Close to Hammersmith tube with direct link to Heathrow. Costs about £2 compared to £60 in a taxi.
Very comfortable beds, which are king single, rather than single in the twin rooms.
Staff very friendly and helpful..
June 19, 2014
Rated 5.0 out of 5.0 by Poshbird123 Godd location and friendly welcome
This hotel is easy to reach from Hammersmith Bus station. It has clean and comfortable rooms and a varied breakfast in the morning..All staff are friendly and welcoming
June 18, 2014
Rated 5.0 out of 5.0 by RichLois Comfortable Hotel, Great Location
The room was quite comfortable, the AC made sleeping a pleasure on some quite warm days and the breakfast was quite good wih a reasonable variety of foods. The staff was fine.
Thew location is very good for getting into downtown London and as the Hammersmith tube station is a handicapped accessible one bringing luggage from the track platform to the street was easy. There are many restaurants in close vicinity.
The only problem with the stay was a toilet that didn't remove solid waste well, but the staff seemed to fix the difficulty on the second day.
June 16, 2014
Rated 5.0 out of 5.0 by Paul1304 Great place to stay...
Convenient location, friendly staff. Stay was a good experience.
June 14, 2014
Rated 5.0 out of 5.0 by mk72 zuvorkommendes Personal und gute Lage
zuvorkommendes Personal und gute Lage, Preis erschien mir zu hoch, ist aber wohl für London normal, Lage optimal durch Nähe zu Bussen und Underground
June 13, 2014
Rated 5.0 out of 5.0 by Del1 Great service from beginning to end
Perfect location for the Eventim Apollo. Excellent service.
June 9, 2014
Rated 5.0 out of 5.0 by Leights Great hotel in a great setting
This hotel is a little gem as its in a nice area,to think you are 30 minutes from the centre of London, the rooms are looking a little tired but to be fair I doubt they are empty very often but they are very clean and tidy, the bed and pillows were spot on and the only thing I missed in the room was a clock!!!but I will when I go to London stay at this hotel,I like it ......breakfast was ok but a bit limited, could do with more of a choice of hot food??but it was ok...
June 6, 2014
Rated 5.0 out of 5.0 by claudio7 Great service
We spent 3 night at this Hotel, everithing was good, the customer service exellent, young people very available to help
June 4, 2014
Rated 5.0 out of 5.0 Really Enjoyed our stay would come again
Very clean, everything you would want to hand. Good service, lovely breakfast. The only not so good comment was the bed was too ,and dont think we would have been comfortable staying more than one night at a time.
June 4, 2014
Rated 4.0 out of 5.0 by Kon-Tiki-1634 Comfortable Stay
Overall a decent experience at the hotel. It is a bit further from underground than i had expected but still very acceptable distance. Staff friendly. Room clean. Breakfast OK or good.
June 2, 2014
Rated 4.0 out of 5.0 by wh59 Good Location of Hotel
Ideal location, tube station 3 minutes down the road.
Clean Room, comfortable bed, nice size shower.
Hot breakfast a bit of a let down, only sausage, scrambled eggs & beans - bacon would have been nice!!!
May 29, 2014
Rated 5.0 out of 5.0 by Falstafffatman Staff can make all the difference
My wife and I use Holiday Inn and Holiday Inn Express hotels very frequently for relatively short stays. The quality is consistent and you always know what to expect and standards are usually quite high for a budget hotel chain.
What differentiates all hotels of course is the attitude and helpfulness of the local staff. And it is in this area that the Hammersmith Holiday Inn Express excels. From the moment we checked in for our three-night stay to the moment we checked out the staff were without exception helpful, friendly and courteous.
Whenever we stay in London in the future we will stay at this hotel. We can thoroughly recommend it.
May 28, 2014
Rated 5.0 out of 5.0 Excellent really enjoyed our stay
Great hotel, very clean, the staff were very nice and welcoming they were also cheerful and extremely helpful. The room was very clean and a nice size. The breakfast had a wide variety of food. I would definitely stay here again, we really enjoyed our stay. The hotel is in the perfect position for everything you need is on your doorstep, shops , restaurants, Hammersmith Apollo.
The only minor issue I had was there was no plug socket near the mirror so I could use my straightners, just one socket by the kettle.
Overall excellent hotal
May 27, 2014
Rated 5.0 out of 5.0 by MrPandya Just Another Home
I have been staying at this property for over 2 yrs. I forget to stop and appreciate the service and value of this Hotel. I am treated like family, their Staff is ready to serve. You will Not go wrong staying at this property.
May 22, 2014
Rated 5.0 out of 5.0 by jonesy0811 Good hotel - Reward club needs improving
The hotel was perfectly located, especially as I took along 34 14-15 year olds. However I am getting a little bit sick and tired of hotel loyalty schemes not giving rewards to those who stay but book through a third party. Even though I booked direct with the hotel and they gave me a special group rate. Airlines like our National airline now give airmiles to anyone flying..... when will IHG give more rewards???
May 22, 2014