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Rated 4.8 out of 5 by 160 reviewers.
Rated 5.0 out of 5.0 by great hotel, comfortable bed, nice design we enjoyed our stay very much; the room was very nice and clean, the bed was very comfortable and the staff was very friendly and helpful. The hotel is located right between Liverpool Street Station and Tower Hill. Just perfect!!! We'll be happy to come back. August 8, 2014
Rated 5.0 out of 5.0 by Wunderschönes Hotel Wir haben uns von Anfang an sehr wohl gefühlt. Der Empfang war sehr herzlich, das Zimmer sehr groß und sauber mit einem super angenehmen Bett! Das Bad war sauber und sehr groß! Das Hotel kann man ohne Bedenken weiter empfehlen! August 8, 2014
Rated 5.0 out of 5.0 by pleasant stay A very good hotel with first class staff and rooms to match. clean comfortable rooms which were very clean and in good order with a nice view of the city of London. All in all good value for money. August 7, 2014
Rated 5.0 out of 5.0 by A secret hideaway We have just returned from a long weekend at this excellent hotel. We all agreed it was the best hotel we have stayed at in London. Friendly staff, clean well equipped rooms, in a quiet corner of the city. Hope to return, soon August 7, 2014
Rated 5.0 out of 5.0 by A Hidden treasure in the East End meets City When entering the lobby which is quite small you might feel as if you have not chosen the right place to stay, but the staff is extremely welcoming and efficient. Exiting the lift very refreshing boutique feel to the hotel. Rooms are really good and individual. Wooden flooring, 4 poster beds, great bathroom. Sadly no views, but in this area not many of the hotels have them. Compared to most of the hotels in the area I would rate this one as the warmest and cleanest. Even though it is part of IHG it manages to retain a very boutique individual feel to it. Not a corporate giant one. Would recommend it for both design and value in the area. August 5, 2014
Rated 5.0 out of 5.0 by Comfortable stay A very comfortable and quiet room with a great bed made for a good nights sleep. Follow that with a good shower and I was refreshed for the next days work. Friendly and efficient staff on reception made it an enjoyable stay. August 4, 2014
Rated 4.0 out of 5.0 by Nice location anf good service It is a nice hotel except for rooms are very small. I would recommend this hotel. August 3, 2014
Rated 5.0 out of 5.0 by Great standards as always Great hotel , stay regularly, standards always excellent. August 1, 2014
Rated 4.0 out of 5.0 by tolles zimmer, zuvorkommender service alles in einem ein sehr angenehmer aufenthalt. einzig das frühstück entsprach eher dem standart eines holiday inn express July 26, 2014
Rated 5.0 out of 5.0 by Excelente decoración y desayuno estupendo La atención del encargado de recepción, la decoración del la habitación, el confort de las camas y el desayuno espléndido (las wafles estaban deliciosas, las mejores que hemos comido). July 24, 2014
Rated 5.0 out of 5.0 by Wonderful Service and Lovely Room We were greeted by the reception staff who where very helpful and friendly. The room was wonderfully cool on a very hot day in the city. The complimentary snacks are always a nice touch with Hotel Indigo. The over value for such a wonderful experience keeps us coming back to Hotel Indigo's over and over again July 23, 2014
Rated 4.0 out of 5.0 by Fantastic customer service During my stay, I lost my voice and was feeling unwell. My waitress during breakfast offered to make me honey and lemon to help me recover and checked up on me several times to make sure I was feeling better as she knew I had a day long meeting. This was a real personal touch and an example of excellent customer service. July 21, 2014
Rated 5.0 out of 5.0 by Good Quality Hotel A very enjoyable stay. Our room was a bit on the small side and the bathroom door had to be fully closed in order to move, but it was perfectly clean and good quality (loved the freestanding sink!). Have stayed at Indigo Hotels in other cities so expected it to be good and wasn't disappointed. Would definitely stay again, fab location. July 17, 2014
Rated 5.0 out of 5.0 by Clever and considerate The first impression you get is from the street. Because of the construction and the somewhat scruffy condition of the surroundings, you might hesitate a bit before entering. Don't. Quickly enter the shiny glass doors and enter the visually playful lobby--clever teardrop lights above the reception desk change colors, but the warmth of the receptionists never changes. Our receptionists moved us through check-in smoothly, letting us know about the amenities available to us (complimentary food and beverages await in the fridge) while getting our signatures. Very warm and inviting offer of all kinds of help, from baggage to directions, but not so much that we felt like we were being offered a time-share. The rooms are very clever, indeed, They blend the style of the historical City back to the founding of the Bank of England with the postmodern architecture of the Gherkin and Lloyds. Delightful. The only drawback is the noise level in the rooms. Fortunately, we did not have much of a party crowd during our stay, but I could hear the arrival of our neighbors at one in the morning. Still, the warm bed, generous pillows, and comfy comforter soon had me back in slumberland. We'll be back. July 17, 2014
Rated 5.0 out of 5.0 by Superb hotel and staff This is my preferred hotel when working in the city and need to stay over which is not frequent (4 times in the last 3 months). IHG should be very proud of this hotel and the staff and hold up as an example to others of how things should be done! Beautiful rooms, plenty of space, clean and well designed. The most important and impressive thing is the staff on reception, very friendly well organised and even though there can be weeks at a time between my visits, from the second time I stayed I was greeted by name as soon as I walked through the door. It’s the attention to the small details and being made to feel special when you arrive that makes this hotel a little hidden gem in IHG group and the City of London. July 17, 2014
Rated 4.0 out of 5.0 by Good location and excellent service This hotel is in a quiet location but only 5 minutes from Tower Bridge. It is easily accessible by tube - Tower Hill only a few minutes away. The rooms are comfortable, clean and quiet and the staff friendly and efficient. Some of the decor may be slightly dated but the hotel is still good value and we will be happy to return. July 16, 2014
Rated 5.0 out of 5.0 by Wouldnt stay anywhere else If you are looking for a boutique hotel that provides a warm welcome and great service this is the place for you. July 16, 2014
Rated 5.0 out of 5.0 by Brilliant stay Fantastic location, brilliant knowledgeable friendly staff, spotlessly clean all round fantastic stay July 14, 2014
Rated 5.0 out of 5.0 by Can't wait to return Really enjoyed our single night here in July, so much so that we wished we were staying longer. Our king size bedroom was fresh, clean, and very comfortable. Bed was firm and w both had a great night's sleep. Staff were helpful and interested, and couldn't do enough to help. Mini bar with complimentary soft drinks - water, soda, juice, plus mini choc bars was a real surprise and very welcome. Bathroom was clean and fresh smelling. Chairs and table meant we didn't have to hunch on bed to enjoy the coffee (machine with coffee pods provided.) Only a couple of minutes walk from Aldgate tube, makes this a great place to stay in town. We'll be back. July 13, 2014
Rated 5.0 out of 5.0 by Excellent hotel and service We stayed at the Hotel indigo for a four day visit to london . We arrived early, prior to check in time and were welcomed to leave our cases so that we could explore, The service provided at reception and therafter was so helpful and friendly - nothing to much trouble. we had a lovely room - loved the decor and the rainforest shower, Mini bar, toiletries and bathrobe and slippers a lovely touch. Breakfast was a feast! - again, staff sooo friendly and food and service excellent. Room and hotel facilities spotlessly clean, modern and luxurious. location is also perfect for walking along the Thames and visiting the sights in the Tower Bridge area July 6, 2014
Rated 5.0 out of 5.0 Location... excellent service and accomodation We chose this hotel specifically for its location and its online reviews...It was our silver wedding and we last visited this area in London 25 years ago..we were very interested in the regeneration of this area and we were not disappointed....we wanted to sample the Brick Lane curry houses and do The Jack the Ripper tour but we also aware that there were the more famous London sites such as Tower of London and St. Pauls also within walking distance as is Tower bridge and Aldgate Underground station literally minutes walk from the hotel.. ...The service, cleanliness (which was immaculate throughout )and unique design of both reception area and bedrooms (extremely comfortable beds) the hotel staff were efficient and courteous in fact everything about our stay exceeded our expectations....We will be back... July 5, 2014
Rated 5.0 out of 5.0 by Best hotel we have stayed on in London :-) We had a excellent stay at Hotel Indigo. Staff was nice and helpfull. Short way to the Underground. Short walk to Tower Bridge and Tower of London. Some nice pubs in the nearby area. Would really recommand this hotel :-) July 1, 2014
Rated 5.0 out of 5.0 by Great Welcome Good location and excellent service and room. Well done Indigo! June 30, 2014
Rated 5.0 out of 5.0 by Everything was fabulous! From the time we checked in, to the time we checked out, we couldn’t have asked for a better stay. Our room was spacious and comfortable, and we loved the free water/soda/snacks in the minibar. The room darkening shades were very helpful, since sunrise was at 4:45am! Giusi and Katia were great - they greeted us by name each time we returned. The neighborhood is convenient to three tube stops, as well as Tesco Express and Sainsbury. We hope to get back there soon! June 24, 2014
Rated 5.0 out of 5.0 by Great rooms, friendly service Very friendly welcome and was offered an upgrade to a very nice room. Breakfast was nice, but the staff was having trouble keeping up. Rates quite steep, but I guess that's normal in London. Good connections to public transport. Overall an excellent stay. June 22, 2014
Rated 5.0 out of 5.0 by Great hotel, great service in a very central location We enjoyed our weekend stay very much, the staff is very nice and problems are solved just in time and in a very high quality, even if they happen to occur just around midnight. Our rooms were huge and looked absolutely the same like photos in the internet told us, what they would look like. Even if the hotel is located centrally around the corner of London Tower, it was no problem sleeping with open window. The city of London can be reached very fast by tube. There are also some restaurants and other food locations in the same street, so you are free to take e.g. breakfast in the hotel or just around the corner. June 19, 2014
Rated 4.0 out of 5.0 by Great rooms, fantastic staff Stayed here for two nights - just down the road from home. The staff could not have been more friendly and helpful. The room was spacious and very comfortable, with an innovative, refreshing design - but no bath, sadly. The hotel restaurant and bar - despite the best efforts of the very helpful staff - needs a bit of work. Ambience is not great and the knowledge of the staff, plus their English language capabilities, is not really good enough to deal with relatively simple requests. Overall though, a great stay and would go again. June 19, 2014
Rated 5.0 out of 5.0 by Boutique, designer, loved it............ From the friendly, welcoming professional and efficient staff at front desk to the slightly quirky, lovely designer rooms with Grohe bathrooms and one room I stayed in with - an open cast brick feature wall - all lovely. Particularly like the free mini bar - great idea and nice touch. Comfortable beds, nice linen. Definitely a hotel I would recommend June 17, 2014
Rated 5.0 out of 5.0 by Great Location! Really good location, one of the best staff and overall a very good experience here. Will stay again here when I return to London. June 14, 2014
Rated 3.0 out of 5.0 by poor service staff is not friendly and rude, will not be back again June 14, 2014
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