Rated 4.8 out of 5 by 93
Rated 5.0 out of 5.0 by MDJeremy29 Wonderful hotel!
What a great hotel. I was in London recently for a total of three nights and stayed two nights at a more centrally located hotel and switched for one night to this hotel due to a great price and it being so well reviewed. Well it certainly lived up to its rating as it was gorgeous with a large, comfortable, and modern room. The location was the only thing I'd say is just okay. Yes it is extremely close to two tube stations and the Tower of London among other things. However the area itself gets pretty quiet at night especially on the weekends. There are not as many restaurants or bars nearby as the area is more business oriented. Do check out the nearby Andaz hotel for several great restaurants.
Overall I'd definitely recommend it, just be prepared to rely on the Tube far more than if you were in a hotel near Covent Garden or Westminster.
July 29, 2013
Rated 4.0 out of 5.0 by Yorkie51 Good location
Good location a short walk from Tower of London and St Katherine's Dock. Helpful and welcoming reception staff. Room as described. Access to free cooled water a bonus. Breakfast good.
July 12, 2013
Rated 5.0 out of 5.0 by ianlongname A very happy place
Great service, great room, great bed. The staff are unobtrusively helpful.
July 12, 2013
Rated 5.0 out of 5.0 by BizTraveler111 Wonderful stay
Stayed three nights for business and the front desk was always helpful and courteous. Location of hotel was good for walking distance to financial district. Tube access also good. The rooms with wood floors and non-carpet was refreshing as was the complimentary mini-bar with water and few snack items. Only down side was the local gym access was not available during my stay and the room definitely needed for plugs at desk area for charging electronics. Would definitely come back again.
July 5, 2013
Rated 5.0 out of 5.0 by mattsday One of the best in London
Whenever we go anywhere, we always look for an Indigo first - it's often easy to get a very competitive rate and the room quality, staff and sleep comfort are consistently good.
We stayed here on a Friday night as somewhere to crash after the Book of Mormon. Having stayed here before and in several other Hotel Indigo's, we were excited about staying here.
This hotel is located in an excellent spot for tourists, a little far away from the west end perhaps, but nothing a short taxi or tube ride doesn't fix.
As a Platinum member, I got upgraded to an executive room on check-in, which was a nice piece of recognition and by no means a given these days. The room was spacious with a large bed, complementary chocolate & drinks in the mini bar and free wireless internet. The internet was extremely slow - it wasn't important to us for this particular visit and I don't know if this was a temporary glitch or a permanent thing.
The staff were extremely helpful - on check in we were given the wrong room number (the staff member got muddled up I guess!), but they were quick to come up and rectify this and take us to the correct place. Everyone makes mistakes, how they deal with them is what's important - and they dealt with this one very well.
We both had an excellent sleep that night and the shower was amazing the next morning (lots of water at a good pressure!). This is possibly the most important two things for me in a hotel (along with cleanliness) and I can't knock this hotel on that front.
London is very competitive when it comes to hotels and there are a lot of places to chose, even within the Intercontinental Brand. Without thinking now though, we look at the Indigo's first - they are truly our "go-to" hotel chain.
July 5, 2013
Rated 4.0 out of 5.0 by Grompie2 Refreshing++
Stay number 6 over 12 months and still ''smitten'' This is one that can be put on speed-dial. Always great and very professional staff, accommodation surpass not only the average but exceeds in standard,comfort and usability of amenities. I specifically like the ease of transport connections (tube, DLR , bus) Being out of the tourist rat-runs, it is better suited to business use but had family with on 2 occasions and they were positive. For teenagers that is a milestone!
No problem with my continued custom and from a demanding, sometimes irritated ,weary traveller - THAT is a milestone! My only gripe is the wi-fi. Crawlingly slow and drops connection for no reason. Upgrade that to 5mbps+ and I (for one) will smile like the Chesire cat.
July 4, 2013
Rated 5.0 out of 5.0 by Momick18 A Great Place to stay
We booked two days in this hotel and we were glad we did, the hotel was very clean, comfortable with great staff the breakfast was overpriced but there is enough places to eat close by that you didn't need to eat there. Tube is close by to take you where you want to go but it's also walking distance to some main attractions, the Tower, Tower bridge embankment.
The rooms were decorated with style and a touch luxury, the complimentary soft drinks and snacks was a nice touch.
Would definitely stay here again and would recommend to friends.
July 2, 2013
Rated 5.0 out of 5.0 Five star stay
We had a weekend leisure break at the hotel to tie in with the Killers Concert at Wembley and chose the hotel due to it's proximity to a direct tube line. This proved extremely fortunate. Despite being away from the main weekend action, the transport links were very good and this didn't impact our stay. The rooms were excellent and their theme carried throughout each of the public areas on the floors. The staff were extremely friendly and helpful and made our stay very welcome. We'd choose this hotel in future on it's own merits.
June 29, 2013
Rated 5.0 out of 5.0 by BernieC Amazing
What a first class hotel only surpassed by the staff. The assistance we received and the recognition wonderful. Can't say enough good things about this hotel and what a great location. Thanks so much for providing us an extraordinary expedience.
June 15, 2013
Rated 5.0 out of 5.0 by Sunshine83 Outstanding all around
From check-in to check-out, the staff was friendly and helpful. We opted for the rate with breakfast which was wonderful. We could have the buffet and/or made to order, like eggs and bacon, even eggs Benedict. The location was most convenient to the Tube (Aldgate or Tower Hill) and the DLR. The room was spacious by European standards, clean, and comfortable. The mini bar was well stocked everyday and was free. So was WiFi. All in all, we had an excellent stay here for 4 nights.
June 10, 2013
Rated 5.0 out of 5.0 by Sang44 Excellent
Staff were excellent & couldn't do enough for us, we even got a free upgrade which was very kind of them. The room was beautiful & the bed was vey comfy. The overall customer service was excellent & would recommend this hotel, would definately go back there
June 8, 2013
Rated 5.0 out of 5.0 by Jayne01 Fantastic hotel!
Arrived at the hotel and was given great recognition for being a platinum card holder. I was offered a comp glass of wine in the bar, a late check out until 2pm, a turndown service and best of all given an upgrade to a suite because I was celebrating my birthday. When I got into the suite there was a Happy Birthday plate there for me with marshmallow and strawberry yum. The suite was very well appointed with a beautiful white leather sofa and swivel chair, very comfortable. I asked for a bucket with ice and 2 champagne glasses which arrived very promptly. Although the hotel is out of town there is a bus stop across the street where the number 15 takes you to the west end in about half an hour and it is nice to be away from the hustle and bustle. The next day we walked to Spitalfield market which takes 13 minutes and is highly recommended. All in all, highly recommended!!
May 24, 2013
Rated 5.0 out of 5.0 by lovelondon tested - very good!
I've tested a number of Hotels in the city. At least 8-10 different
ones within the same price category. I can only recommend Indigo as the one you get the best value for money.
Rooms are unagitated, but very nice. They don't need to try to shine-it's just what you expect as a perfect hotel on business trips (whilst, I would go there for a weekend trip with my wife as well!). Seamless and very good service, free Wifi, modern and clean rooms plsu a number of extras you would never find in LDN, vene in much more expensiev hotels. I've been there many times and wil always choose Indigo if they have a room. I'm very good in finding sometghing to criticise, but even after so many stays from my first visit very tiny things I would moan about.
Easy to take the met line, it's a few minutes from the centre.
If Indigo can keep that Service, this will be a long lasting success.
May 22, 2013
Rated 5.0 out of 5.0 by dolebhoy Hotel Indigo
This hotel is the best hotel i have ever stayed in, the staff are extremely friendly and helpful. The rooms are beautiful, fresh and have every extra you would require.
The hotel is close to Tower Hill underground station and the DLR both of which can take you anywhere your heart desires.
Most importantly the beds are very comfortable.
April 28, 2013
Rated 5.0 out of 5.0 by Olli51 Even better than expected
This was our first visit to Indigo Tower Hill. We spent there four nights celebrating our wedding anniversary and having a city break. When making a reservation anniversary package was offered. That was very good service. On the other hand Priority Club membership was not recognised evidently for reason that I received my lojalty only after my room reservation. The hotel was everything we would have wanted in a personal city hotel. It had a great logistic location for walking along River Thames and see many nice sights of London. The hotel itself was small but had a lot of staff ready to help us if required. Friendliness, easiness and helpfullnes are truly important keywords in this hotel. The entire staff was also very professional, and hotel was spotlessly clean. Our room (suite) was very spacious and clean with very nice toiletries, handy coffee machine, and complimentary content of refridgerator. Urban view from the windows includes both Shard and Gherkin. Altogether every single details were in good balance creating a pleasant atmosphere. Even the weather was good over the whole weekend. We really enjoyed our stay at Hotel Indigo. Thanks to everyone.
April 13, 2013
Rated 4.0 out of 5.0 by miclo nice, friendly
The only thing is didn't like was the breakfast, overpriced and not good.
April 6, 2013
Rated 5.0 out of 5.0 by CHRISQPR 23/03/13: Excellent Stay at the Hotel Indigo
23/03/13: Excellent Stay at the Hotel Indigo
The weekend trip to London to visit an exhibition was, by my standards, a 'special occasion'. Hence, by way of a rare treat, I made a booking with the Hotel Indigo where I had previously stayed on other special occasions.
I'm glad I did. The key highlights were:
Arrival / Check-In: The receptionists (Jackie and 'Trainee') were welcoming, charming and helpful and set the stay off to a great start.
Room Standard: I checking in to be greeted with the very welcome news that I had been upgraded. A very nice surprise.
Room Facilities: The room was immaculate and had all of the amenities that contribute to a really nice stay.
Check-Out: I was 'seen off'', again by receptionists (Jackie and 'Trainee'), with the same warmth as I was greeted.
And to top it off, all my purchases during my stay were paid with on my Priority Club Visa Card so they added to my Points.
The next time I have a 'special occasion' trip to London, there is only one place I will be staying - Hotel Indigo. And I'm delighted to recommend it to others.
Well done to all concerned. Thank you.
I also intend to place this review on Trip Advisor.
April 2, 2013
Rated 5.0 out of 5.0 by Kenlin Perfect stay
My husband and I had only one night at this fabulous hotel and went away planning our next stay.
Everything about the hotel was perfect and the staff were friendly and attentive. We paid for an upgrade on the room and were extremely pleased with it. The bed was the most comfortable bed we had ever slept in and was plenty big for my husband who is 6' 6".
We had a lovely relaxed breakfast with plenty of choices to eat and drink.
We went away wishing we could have stayed longer, but will definitely be back.
March 10, 2013
Rated 4.0 out of 5.0 by BelindaB Quiet, comfort and great value
I do recommend this hotel because I loved my short stay here. It was spotlessly clean and its location whilst very close to Aldgate tube station is in a quiet road and gives a sense of peace in the midst of a bustling city. I found the bed and pillows very comfortable with soft bed linen. The towels and toiletries were excellent quality and the tea, coffee and complimentary mini bar facilities were super.
All this with friendly and helpful staff and prompt room service added up to great value and a very pleasant experience for me.
February 22, 2013
Rated 5.0 out of 5.0 by h2simon great hotel
everything was fantastic here no problems at all ,oh and a great breakfast
February 10, 2013
Rated 5.0 out of 5.0 by justme25 Nice place for a Silver Wedding
We were delighted to find, at as it was our Silver wedding, we had been upgraded. The room was chic and clean. the staff helpful, and the Breakfast a treat.
Thanks to all the staff.
February 2, 2013
Rated 4.0 out of 5.0 by Marieclaire Great London Experience
Fully enjoyed our stay at the Indigo Hotel.
The location is great, the rooms very comfortable and clean and the staff very friendly.
Definitely recommended. I will go back for sure.
January 20, 2013
Rated 1.0 out of 5.0 by gordyboy Romantic Weekend
Hotel was excellent. Location was great, easy access to tube and staff were very helpful. Just perfect. Room on the small side but fab. Would definitely recommend.
January 18, 2013
Rated 5.0 out of 5.0 by Chicago1 Very Nice Value and Property
Just returned from a 7 night stay. The hotel staff was great, a very nice and clean room and a good restaurant.
January 13, 2013
Rated 2.0 out of 5.0 by Les904 Great hotel except for the construction
The hotel and staff were very nice, but the non-stop construction was terrible. It carried on until past 6p on Friday and began again at 8am on Saturday. I would ask when booking about the construction. I would stay there again as long as the work was complete.
December 14, 2012
Rated 5.0 out of 5.0 by AllyEwen Great Hotel
First time staying in the Indigo Hotel, great location and 5 minutes from the tube station. Staff we very helpful and the room was to a very high standard, modern, contemporary and a great size for a London hotel. Would recommend this hotel highly and would stay again when we return to London.
December 8, 2012
Rated 5.0 out of 5.0 by Lizzie247 Five stars all the way
What can we say - from the second we arrived the staff made us feel very welcome. The location was a hop and a skip from the underground, the room was stylish, modern and comfortable. It also managed spacious, quiet and romantic, which was no mean feat. The staff couldn't do enough for us and we will DEFINITELY be back and tell all of our friends about this amazing find. Thank you.
November 25, 2012
Rated 5.0 out of 5.0 by steph21 the best breakfast yet
The staff and the service was excellent,
The room was contemporary and comfortable,and our stay was made perfect by the best cooked full english breakfast that we have had in london.
November 23, 2012
Rated 5.0 out of 5.0 by Travelingcouple2 Perfect Stay
Highly recommend visiting Hotel Indigo, beautiful hotel with luxury room and amazing bed! Service was 10 out of 10, lovely stay, no recommendations for change!
November 19, 2012
Rated 5.0 out of 5.0 by Niico Extremely comfortable stay in London
We spent two nights in this hotel in the middle of october, and the choice of the hotel turned to be excellent. First, the location is ideal: Tower Hill is straight at the end of the street, so is the tube. The staff was very helpful, and the room was perfectly clean, cosy and original. The mattress was top quality, and the nespresso coffee machine as well as the cookies were enjoyable in the morning. I can only recommend this hotel (and i haven't been paid to write such review!).
October 26, 2012