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Rated 4.5 out of 5 by 58 reviewers.
Rated 4.0 out of 5.0 by Great hotel great locations New hotel - clean and fresh. Good location although not so great street. Perfect for Business Travel. Staff Great. Restaurant good September 29, 2014
Rated 5.0 out of 5.0 by Extremely comfortable bed and friendly attentive staff Extremely comfortable bed and friendly attentive staff made our short city break very enjoyable. Very convenient location though not the prettiest Madrid has to offer but fantastic to have the opportunity for some sunbathing by the pool on full sized sunbeds before heading out for more culture! September 25, 2014
Rated 5.0 out of 5.0 by Our stay was great!!! The location was great. Staff was professional and friendly. The hotel was beautiful. September 20, 2014
Rated 4.0 out of 5.0 by Nice short stay Was on a short trip in Madrid . location was great . Excellent quality of bed , very comfortable and relaxing . Having an ambassador card was let to check out at 2 pm . However the same day they asked me to check out earlier since they were overbooked and needed the room. Overall nice experience September 15, 2014
Rated 5.0 out of 5.0 by A hard act to beat in Madrid Many thanks to all the team for making our stay so enjoyable. The hotel is just lovely and the rooms, pool, sun terrace, breakfast and restaurant are all excellent. September 14, 2014
Rated 4.0 out of 5.0 by i like it i like it because of staff and location. i will back to the hotel. September 12, 2014
Rated 5.0 out of 5.0 by very good hotel best location new hotel updated . best location in madrid gran via and sol plaza bed very good airr condition work perfect 2 bottles of water every day elevator to slow wifi work perfect every place September 12, 2014
Rated 5.0 out of 5.0 by Staff & Service Deserve 6 Stars! Great experience but the highlight, without doubt, was the staff. Nothing was too much trouble and always with a smile. Hotel Indigo you should be very proud of your team - they made our stay in Madrid unforgettable. September 11, 2014
Rated 5.0 out of 5.0 Great service and a lovely bar/pool area The hotel itself is 5 months old and runs very week. The hotel is fitted out to a high standard and very comfortable. I found my room, which I was upgraded to at check-in on presentation of my IHG Reward Club to be large and very comfortable. Nice touches like an Nespresso machine and Aveda products made it feel a special experience. The obvious highligh of the hotel is the North facing roof terrace and pool on the 11th and 12th floors. Whilst not huge there is plenty of space for guests although if full you might want to get there earlyish. I was able to work quite happily there and passed an enjoyable warm Friday in the sun being cooled down by the water mist sprays being looked after by the bar staff who were very attentive. I should also say that the drinks prices for a hotel are not too expensive either. Above all what impressed me was the quality of the service from the staff was superb, I don't believe they could have done anything more to help if they tried. I would definitely recommend a stay here. September 9, 2014
Rated 5.0 out of 5.0 by Un gran Hotel al lado de todo Pasamos cuatro noches en este céntrico hotel, al lado de Gran Vía. Hotel nuevo, moderno y con un personal muy amable que hizo muy agradable nuestra estancia. Un saludo a Miguel, el chico del bar, que nos indicó sitios estupendos para ver en Madrid que no vienen en las guías y fue muy amable, además, el combinado que nos preparó estaba riquísimo. En la terraza el Hotel te puedes tomar una copa con unas vistas estupendas y puede que al lado tengas sentado a algún famosete, no diré a quien teníamos nosotros. El Hotel tiene parking propio, lo que es una ventaja en Madrid. La única pega fue el desayuno que tenía poca variedad y a partir del segundo día era repetir lo mismo. Pero aún así es un Hotel que recomiendo y al que seguro que volveremos. Gracias a todo el equipo. September 8, 2014
Rated 4.0 out of 5.0 by Excellent Location -excellent location -rooms were very small but nice and clean -better to take a room with street view as the back rooms are very dark September 8, 2014
Rated 5.0 out of 5.0 by Good place to stay in Madrid Great little hotel with a pool in the middle of Madrid! September 7, 2014
Rated 5.0 out of 5.0 by Excellent Stay with very comfortable bed and great staff Highly recommend this property. Excellent location. Stone's throw from city center. Very friendly and helpful staff. Secure area to stay in. September 1, 2014
Rated 5.0 out of 5.0 by Well designed hotel with friendly staff at good location Well designed hotel with friendly staff at walking distance of touristic highlights of Madrid. Good beds, nice bathroom, friendly atmosphere. September 1, 2014
Rated 4.0 out of 5.0 by Issues for improve - Booking doesn't mention that breakfast is continental, need to be mentioned or include full breakfast - expensive room like king should have some view and not a wall in front of the window - cleaning of the rooms should be done earlier August 31, 2014
Rated 5.0 out of 5.0 by Nice hotel The hotel is very well located very close to the Callao underground and within walking distance to many of Madrid's attractions. The rooms are a bit on the small side but still comfortable. The pool great and the views are amazing; the only down-side is that there are only very few sun-beds and they were almost permanently occupied (not always sure if by hotel guests) and staff were not available to control that. All in all a great experience!! August 28, 2014
Rated 4.0 out of 5.0 by Friendly and attentive staff I had a great stay at the Indigo Madrid Gran Via. The hotel is well thought out and accompanied by well trained and friendly staff. I would recommend staying at this hotel. The location is excellent and the hotel has wonderful facilities should you wish to stay in. August 28, 2014
Rated 5.0 out of 5.0 by Kuscheliges Zimmer, tolles Design ! Wir waren schon vom check-in an vom Hotel begeistert. Das Design vermittelt Wärme und Geborgenheit. Das Pool am Dach ist für einen Rückzug nach einer Besichtigungstour genau richtig. Schon beim Frühstück kann man sich wieder auf die Stadt vorbereiten. Das Zimmer war total kuschelig, das Bett war ein Traum. Das Essen im Restaurant war köstlich und das Personal überaus hilfsbereit und höflich. Wir haben entspannte Tage im Hotel verbracht und kommen gerne wieder. August 26, 2014
Rated 5.0 out of 5.0 by EXCELENTE!!! Uno de los mejores hoteles en la Gran Vía, gran diseño y acabados del hotel que te relaja en tu tiempo de ocio. August 21, 2014
Rated 5.0 out of 5.0 by Dias de relax Pasamos dos dias de relax en el centro de Madrid. El trato fue exquisito y las habitaciones muy comodas. La única posible pega es que la piscina no estaba muy limpia y en algunas zonas en la superficie del agua se podia ver el aceite de los protectores solares. August 13, 2014
Rated 5.0 out of 5.0 by Very good located Overall very good, perfect located, staff very service-minded and friendly. Sure will book this hotel again August 11, 2014
Rated 5.0 out of 5.0 by Muy cuidado, moderno y recomendable Hotel muy moderno, de reciente remodelación y con un personal muy competente y amable. Céntrico, con habitaciones muy cómodas y una terraza con piscina preciosa. Lo peor, el frío que hacía en los pasillos, el termostato estaba puesto en 20ºC con el consiguiente cambio brutal tras pasar de la piscina a esas zonas comunes. El ascensor (sólo funcionaba uno) muy lento, las esperas se hacían eternas. Aún así, lo recomiendo por su buena ubicación, modernidad, comodidad y mantenimiento continuo. La piscina se limpiaba y comprobaba su temperatura y demás valores contínuamente aunque está muy fría. Dicen que pondrán calentadores en breve para subsanar este problema. El aparcamiento no está conectado directamente con el hall así que es un poco incordio salir con las maletas a la calle y de ahí a recepción y viceversa, todo hay que decirlo. Un saludo. August 9, 2014
Rated 4.0 out of 5.0 by Indigo Gran Via Zentralste Lage, zuvorkommendes Personal, Einrichtung modern und komfortabel, WLAN prähistorisch. August 4, 2014
Rated 4.0 out of 5.0 by Great service Great service - smiling and kind staff Varied breakfast small roof terrace - but possibility to eat breakfast there August 4, 2014
Rated 4.0 out of 5.0 by Comfortable bed and quiet room We stayed at the hotel from 24th July for six nights. The hotel was lovely as it is only 3 months old and the bathroom was great and a great power shower to wake you up in the morning. It is in an excellent location but in a quiet side street. We had a king room which was great but a little dark and had to have lights on most of the time. The staff were brilliant and we would like to mention Antonio at reception who was very helpful in showing us where to go and giving directions when we asked. Also a mention to Dani and Almudena at breakfast room. Nothing was too much trouble and they were always pleasant and cheerful. Hope to return to this hotel in the future. August 3, 2014
Rated 5.0 out of 5.0 by Greatr Ploace This hotel is fantastic. The service was great. The location is perfect. The room was very clean and a good temperature. The people are very helpful. This is a must if you are in the area. July 31, 2014
Rated 5.0 out of 5.0 by Comfortable and quiet rooms Great stay at Indigo Hotel Madrid. Very central and close to Metro. Easy to get to all the tourist sites. July 29, 2014
Rated 4.0 out of 5.0 by Nice hotel with great location and disappointing WiFi The hotel is nice, modern and comfortable with great location. The Opera, the Royal Palace and the largest museums are at walking distance, two Metro stations are just a minute away and you can choose from variety of restaurants in the area, including a nice restaurant of the hotel itself. The only disappointing experience I had was with the Free WiFi service, being almost unusably slow as I did not want to pay extra for the Premium WiFi. July 28, 2014
Rated 5.0 out of 5.0 by EXCELENTE EXPERIENCIA!!! Un coqueto hotel en el centro de Madrid.... novedoso diseño y excelente atención por parte de todo su personal. Comida rica, detalles agradables y una ducha espectacular. Sin pensarlo me volvería a hospedar en el Indigo Gran VIa. July 23, 2014
Rated 5.0 out of 5.0 by Excelente hotel El hotel es muy moderno con instalaciones muy cuidadas. Las camas , las mejores que he disfrutado en un hotel y el personal de recepción inmejorable. Siempre sonrientes , atentos y dispuestos a ayudarte en todo, mil gracias!!!! La zona de la piscina con el bar y sus maravillosas hamacas es muy relajante para tomarte una copa por la noche (la piscina no la probamos). Lo único que no repetiría sería nuestra cena en el restaurante italiano del hotel. Fuimos por las recomendaciones de tripadvisor pero nosotros cenamos poco , lento , caro y no nos gustó la comida (salvo la ensalada). En cualquier caso , repetiremos hotel cuando volvamos a Madrid. July 23, 2014
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