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Rated 4.6 out of 5 by 47 reviewers.
Rated 5.0 out of 5.0 by Good place to stay in Madrid Great little hotel with a pool in the middle of Madrid! September 7, 2014
Rated 5.0 out of 5.0 by Excellent Stay with very comfortable bed and great staff Highly recommend this property. Excellent location. Stone's throw from city center. Very friendly and helpful staff. Secure area to stay in. September 1, 2014
Rated 5.0 out of 5.0 by Well designed hotel with friendly staff at good location Well designed hotel with friendly staff at walking distance of touristic highlights of Madrid. Good beds, nice bathroom, friendly atmosphere. September 1, 2014
Rated 4.0 out of 5.0 by Issues for improve - Booking doesn't mention that breakfast is continental, need to be mentioned or include full breakfast - expensive room like king should have some view and not a wall in front of the window - cleaning of the rooms should be done earlier August 31, 2014
Rated 5.0 out of 5.0 by Nice hotel The hotel is very well located very close to the Callao underground and within walking distance to many of Madrid's attractions. The rooms are a bit on the small side but still comfortable. The pool great and the views are amazing; the only down-side is that there are only very few sun-beds and they were almost permanently occupied (not always sure if by hotel guests) and staff were not available to control that. All in all a great experience!! August 28, 2014
Rated 4.0 out of 5.0 by Friendly and attentive staff I had a great stay at the Indigo Madrid Gran Via. The hotel is well thought out and accompanied by well trained and friendly staff. I would recommend staying at this hotel. The location is excellent and the hotel has wonderful facilities should you wish to stay in. August 28, 2014
Rated 5.0 out of 5.0 by Kuscheliges Zimmer, tolles Design ! Wir waren schon vom check-in an vom Hotel begeistert. Das Design vermittelt Wärme und Geborgenheit. Das Pool am Dach ist für einen Rückzug nach einer Besichtigungstour genau richtig. Schon beim Frühstück kann man sich wieder auf die Stadt vorbereiten. Das Zimmer war total kuschelig, das Bett war ein Traum. Das Essen im Restaurant war köstlich und das Personal überaus hilfsbereit und höflich. Wir haben entspannte Tage im Hotel verbracht und kommen gerne wieder. August 26, 2014
Rated 5.0 out of 5.0 by EXCELENTE!!! Uno de los mejores hoteles en la Gran Vía, gran diseño y acabados del hotel que te relaja en tu tiempo de ocio. August 21, 2014
Rated 5.0 out of 5.0 by Dias de relax Pasamos dos dias de relax en el centro de Madrid. El trato fue exquisito y las habitaciones muy comodas. La única posible pega es que la piscina no estaba muy limpia y en algunas zonas en la superficie del agua se podia ver el aceite de los protectores solares. August 13, 2014
Rated 5.0 out of 5.0 by Very good located Overall very good, perfect located, staff very service-minded and friendly. Sure will book this hotel again August 11, 2014
Rated 5.0 out of 5.0 by Muy cuidado, moderno y recomendable Hotel muy moderno, de reciente remodelación y con un personal muy competente y amable. Céntrico, con habitaciones muy cómodas y una terraza con piscina preciosa. Lo peor, el frío que hacía en los pasillos, el termostato estaba puesto en 20ºC con el consiguiente cambio brutal tras pasar de la piscina a esas zonas comunes. El ascensor (sólo funcionaba uno) muy lento, las esperas se hacían eternas. Aún así, lo recomiendo por su buena ubicación, modernidad, comodidad y mantenimiento continuo. La piscina se limpiaba y comprobaba su temperatura y demás valores contínuamente aunque está muy fría. Dicen que pondrán calentadores en breve para subsanar este problema. El aparcamiento no está conectado directamente con el hall así que es un poco incordio salir con las maletas a la calle y de ahí a recepción y viceversa, todo hay que decirlo. Un saludo. August 9, 2014
Rated 4.0 out of 5.0 by Indigo Gran Via Zentralste Lage, zuvorkommendes Personal, Einrichtung modern und komfortabel, WLAN prähistorisch. August 4, 2014
Rated 4.0 out of 5.0 by Great service Great service - smiling and kind staff Varied breakfast small roof terrace - but possibility to eat breakfast there August 4, 2014
Rated 4.0 out of 5.0 by Comfortable bed and quiet room We stayed at the hotel from 24th July for six nights. The hotel was lovely as it is only 3 months old and the bathroom was great and a great power shower to wake you up in the morning. It is in an excellent location but in a quiet side street. We had a king room which was great but a little dark and had to have lights on most of the time. The staff were brilliant and we would like to mention Antonio at reception who was very helpful in showing us where to go and giving directions when we asked. Also a mention to Dani and Almudena at breakfast room. Nothing was too much trouble and they were always pleasant and cheerful. Hope to return to this hotel in the future. August 3, 2014
Rated 5.0 out of 5.0 by Greatr Ploace This hotel is fantastic. The service was great. The location is perfect. The room was very clean and a good temperature. The people are very helpful. This is a must if you are in the area. July 31, 2014
Rated 5.0 out of 5.0 by Comfortable and quiet rooms Great stay at Indigo Hotel Madrid. Very central and close to Metro. Easy to get to all the tourist sites. July 29, 2014
Rated 4.0 out of 5.0 by Nice hotel with great location and disappointing WiFi The hotel is nice, modern and comfortable with great location. The Opera, the Royal Palace and the largest museums are at walking distance, two Metro stations are just a minute away and you can choose from variety of restaurants in the area, including a nice restaurant of the hotel itself. The only disappointing experience I had was with the Free WiFi service, being almost unusably slow as I did not want to pay extra for the Premium WiFi. July 28, 2014
Rated 5.0 out of 5.0 by EXCELENTE EXPERIENCIA!!! Un coqueto hotel en el centro de Madrid.... novedoso diseño y excelente atención por parte de todo su personal. Comida rica, detalles agradables y una ducha espectacular. Sin pensarlo me volvería a hospedar en el Indigo Gran VIa. July 23, 2014
Rated 5.0 out of 5.0 by Excelente hotel El hotel es muy moderno con instalaciones muy cuidadas. Las camas , las mejores que he disfrutado en un hotel y el personal de recepción inmejorable. Siempre sonrientes , atentos y dispuestos a ayudarte en todo, mil gracias!!!! La zona de la piscina con el bar y sus maravillosas hamacas es muy relajante para tomarte una copa por la noche (la piscina no la probamos). Lo único que no repetiría sería nuestra cena en el restaurante italiano del hotel. Fuimos por las recomendaciones de tripadvisor pero nosotros cenamos poco , lento , caro y no nos gustó la comida (salvo la ensalada). En cualquier caso , repetiremos hotel cuando volvamos a Madrid. July 23, 2014
Rated 4.0 out of 5.0 by Great location The room was too hot and not enough staff on the reception. The lunch was great and the staff helpful when they had the time. There should always be a minimum of two on reception. Great location but hotel hard to find. July 20, 2014
Rated 5.0 out of 5.0 by Good beds, good food, great service I have stayed at a number of hotels over the last fifteen years on business and pleasure. This is the second Hotel Indigo I have stayed at. It is well located and the only times we used a taxi were for transfers from the airport (taxi fare is fixed at €30) and onward to the railway station. All staff at the hotel were excellent. We had breakfast and all evening meals in the hotel. The menu and wine list were well balanced for choice, with an especially good choice for my partner, who does not eat poultry or red meat. We both suffer with lower back pain at the slightest provocation, so good beds are important to us. This, with good fitting curtains, allowed us to get a good night's sleep and be refreshed for the next day. July 19, 2014
Rated 4.0 out of 5.0 by Excellent Location and Clean Facility We were 2 families and our kids were delighted with the interconnecting rooms in this wonderful clean, fresh hotel that provided us everything within walking distance. We attended the One Direction concert, saw the bull fights at the arena and enjoyed our trip to parque warner as well. July 17, 2014
Rated 5.0 out of 5.0 by Madrid May 2014 Great new hotel! I would highly recommend this hotel. It was easy to get to from the metro (not so much the train however). Taxi service was good. With the new fixed price to/from the airport (30 Euros), it makes it much easier to stay at this location. My Spanish friends who came to meet me in the hotel really enjoyed the location and the new building was a great improvement over the building that used to be in the same spot. The hotel restaurant on the 1st floor was very good and the food prices were not too crazy. The cost of the wine was very reasonable. I hope to stay here more often in the future. July 10, 2014
Rated 5.0 out of 5.0 by Super friendly staff. Great location This Hotel is a hidden gem. Perfect location in the middle of Madrid. Nice design and wonderful roof top lounge with pool. Would definitely come back if I visited Madrid another time. July 10, 2014
Rated 5.0 out of 5.0 by Lugar de ensueño a pocos pasos de la Gran Via Un hermoso hotel con diseños novedosos, mucho color, excelente atención, cuidado a los detalles, limpieza, ducha extraordinaria, sin ruidos a pesar de estar a 10 m de la Gran Via. Excelente ubicación, comida deliciosa. Cuando vuelva a Madrid, no dudaré en hospedarme nuevamente en este hotel. July 7, 2014
Rated 5.0 out of 5.0 by Cool, Chic hotel in the heart of Madrid This hotel is brand new, and it beautifully decorated. rooms are small, very chic and cool. Amazing showers. Would have loved to have had more time here, especially to enjoy roof top pool. Great location. July 7, 2014
Rated 2.0 out of 5.0 by great design - rooms with patio view It is quite common that hotels in Madrid have rooms facing the patio. At the check in I receive the information that all Standard Rooms at the Indigo are in this location, why is this not mentioned in during the booking process? Other people that checked in had the same problem. They wanted to stay 6 night, 6 nights without daylight, impossible for a comfortable stay. Quite small rrooms. The elevator is a disaster and it takes ages when you have to use it. - Roof terrace is fantastic. Design is cool. Staff is great. Location is very good. July 7, 2014
Rated 5.0 out of 5.0 by Amazing service, great hotel Front desk service was efficient, professional and empathetic. We arrived early Sunday morning from a 9 hour train ride from Santiago de Compostela. We had two rooms reserved and were expecting to leave our backpacks. Natalia arranged a room for us so that we could leave our stuff and freshen up. The location is perfect, half a block from the Gran Via, great views form the 12th floor, and zero noise inside the rooms. Stopped by Andrea's restaurant for dessert and were amazing. Only regret is not trying his homemade paste with freshly grated black truffles. July 3, 2014
Rated 4.0 out of 5.0 by Good hotel in a good location. Overall happy with stay. Room was nice and modern. Rooftop bar and pool were a highlight of the stay. Staff are excellent and very helpful. Had breakfast and dinner at the hotel and quality of food was very good although not too much in the way of choice and a little expensive. The fitness suite was closed when we visited but we were able to use a gym across the street for free which was fine. July 1, 2014
Rated 4.0 out of 5.0 by Top designer Hotel in sehr zentraler Lage Schönes und top neuwertiges designer Hotel, nur das Frühstück ist nicht zum empfehlen!!! June 23, 2014
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