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Rated 4.5 out of 5 by 66 reviewers.
Rated 4.0 out of 5.0 by Go watch Atletico Had to move room as no water in the first one we were given. Also In both rooms there was no window to speak of (just an opening into a extremely dark inner column. The pool and bar are not quite as glitzy as they appear in the website photos. These are small points as all the important things were fine and would definitely stay again October 24, 2014
Rated 4.0 out of 5.0 by 停车费用过高 停车费用过高。而且停车地点进出都不方便,很容易刮蹭车。标示也不清晰,出入需要提前由酒店开关门。 给出行带来一些不必要的麻烦。 October 23, 2014
Rated 4.0 out of 5.0 by 位置佳,性价比高 地理位置非常好,去哪里都非常方便。酒店比较新,有设计感。房间也算比较大的,舒适整洁!楼顶酒吧欣赏日落非常美! October 23, 2014
Rated 1.0 out of 5.0 by Overpriced, poor service in dark, dirty street not the usual standard IHG Hotel, small rooms, staff unfriendly not helpful, high price in a not so nice street.. October 11, 2014
Rated 5.0 out of 5.0 Th best IHG hotel you can find in Madrid Great area, great service staff service, the best IHG hotel to stay in Madrid October 9, 2014
Rated 4.0 out of 5.0 by la cordialidad del personal del front desk es muy destacable. dentro del un contexto correcto, me parecio destacable la atencion del personal del front desk., lo cual es muy importante para cualquier pasajero. el resto muy aceptable. en sintesis , recomendable. October 9, 2014
Rated 5.0 out of 5.0 by Wonderful hotel in central Madrid The location couldn't be better and the hotel provides great value for money. The rooms are modern, clean and comfortable. The staff is friendly, professional and efficient. The best bit about the hotel is the view from the pool terrace - breathtaking! On the downside, the breakfast room doesn't live up to the rest of the hotel - it's on the -1st floor, tiny and the selection of food was pretty poor. It was alright, but just very different to the rest of the hotel. October 8, 2014
Rated 4.0 out of 5.0 by Good location, value for money Room is a bit smaller than expected, but hotel is located very conveniently. Terrace bar has a nice view of the city. October 6, 2014
Rated 4.0 out of 5.0 by Great hotel great locations New hotel - clean and fresh. Good location although not so great street. Perfect for Business Travel. Staff Great. Restaurant good September 29, 2014
Rated 5.0 out of 5.0 by Extremely comfortable bed and friendly attentive staff Extremely comfortable bed and friendly attentive staff made our short city break very enjoyable. Very convenient location though not the prettiest Madrid has to offer but fantastic to have the opportunity for some sunbathing by the pool on full sized sunbeds before heading out for more culture! September 25, 2014
Rated 5.0 out of 5.0 by Our stay was great!!! The location was great. Staff was professional and friendly. The hotel was beautiful. September 20, 2014
Rated 4.0 out of 5.0 by Nice short stay Was on a short trip in Madrid . location was great . Excellent quality of bed , very comfortable and relaxing . Having an ambassador card was let to check out at 2 pm . However the same day they asked me to check out earlier since they were overbooked and needed the room. Overall nice experience September 15, 2014
Rated 5.0 out of 5.0 by A hard act to beat in Madrid Many thanks to all the team for making our stay so enjoyable. The hotel is just lovely and the rooms, pool, sun terrace, breakfast and restaurant are all excellent. September 14, 2014
Rated 4.0 out of 5.0 by i like it i like it because of staff and location. i will back to the hotel. September 12, 2014
Rated 5.0 out of 5.0 by very good hotel best location new hotel updated . best location in madrid gran via and sol plaza bed very good airr condition work perfect 2 bottles of water every day elevator to slow wifi work perfect every place September 12, 2014
Rated 5.0 out of 5.0 by Staff & Service Deserve 6 Stars! Great experience but the highlight, without doubt, was the staff. Nothing was too much trouble and always with a smile. Hotel Indigo you should be very proud of your team - they made our stay in Madrid unforgettable. September 11, 2014
Rated 5.0 out of 5.0 Great service and a lovely bar/pool area The hotel itself is 5 months old and runs very week. The hotel is fitted out to a high standard and very comfortable. I found my room, which I was upgraded to at check-in on presentation of my IHG Reward Club to be large and very comfortable. Nice touches like an Nespresso machine and Aveda products made it feel a special experience. The obvious highligh of the hotel is the North facing roof terrace and pool on the 11th and 12th floors. Whilst not huge there is plenty of space for guests although if full you might want to get there earlyish. I was able to work quite happily there and passed an enjoyable warm Friday in the sun being cooled down by the water mist sprays being looked after by the bar staff who were very attentive. I should also say that the drinks prices for a hotel are not too expensive either. Above all what impressed me was the quality of the service from the staff was superb, I don't believe they could have done anything more to help if they tried. I would definitely recommend a stay here. September 9, 2014
Rated 5.0 out of 5.0 by Un gran Hotel al lado de todo Pasamos cuatro noches en este céntrico hotel, al lado de Gran Vía. Hotel nuevo, moderno y con un personal muy amable que hizo muy agradable nuestra estancia. Un saludo a Miguel, el chico del bar, que nos indicó sitios estupendos para ver en Madrid que no vienen en las guías y fue muy amable, además, el combinado que nos preparó estaba riquísimo. En la terraza el Hotel te puedes tomar una copa con unas vistas estupendas y puede que al lado tengas sentado a algún famosete, no diré a quien teníamos nosotros. El Hotel tiene parking propio, lo que es una ventaja en Madrid. La única pega fue el desayuno que tenía poca variedad y a partir del segundo día era repetir lo mismo. Pero aún así es un Hotel que recomiendo y al que seguro que volveremos. Gracias a todo el equipo. September 8, 2014
Rated 4.0 out of 5.0 by Excellent Location -excellent location -rooms were very small but nice and clean -better to take a room with street view as the back rooms are very dark September 8, 2014
Rated 5.0 out of 5.0 by Good place to stay in Madrid Great little hotel with a pool in the middle of Madrid! September 7, 2014
Rated 5.0 out of 5.0 by Excellent Stay with very comfortable bed and great staff Highly recommend this property. Excellent location. Stone's throw from city center. Very friendly and helpful staff. Secure area to stay in. September 1, 2014
Rated 5.0 out of 5.0 by Well designed hotel with friendly staff at good location Well designed hotel with friendly staff at walking distance of touristic highlights of Madrid. Good beds, nice bathroom, friendly atmosphere. September 1, 2014
Rated 4.0 out of 5.0 by Issues for improve - Booking doesn't mention that breakfast is continental, need to be mentioned or include full breakfast - expensive room like king should have some view and not a wall in front of the window - cleaning of the rooms should be done earlier August 31, 2014
Rated 5.0 out of 5.0 by Nice hotel The hotel is very well located very close to the Callao underground and within walking distance to many of Madrid's attractions. The rooms are a bit on the small side but still comfortable. The pool great and the views are amazing; the only down-side is that there are only very few sun-beds and they were almost permanently occupied (not always sure if by hotel guests) and staff were not available to control that. All in all a great experience!! August 28, 2014
Rated 4.0 out of 5.0 by Friendly and attentive staff I had a great stay at the Indigo Madrid Gran Via. The hotel is well thought out and accompanied by well trained and friendly staff. I would recommend staying at this hotel. The location is excellent and the hotel has wonderful facilities should you wish to stay in. August 28, 2014
Rated 5.0 out of 5.0 by Kuscheliges Zimmer, tolles Design ! Wir waren schon vom check-in an vom Hotel begeistert. Das Design vermittelt Wärme und Geborgenheit. Das Pool am Dach ist für einen Rückzug nach einer Besichtigungstour genau richtig. Schon beim Frühstück kann man sich wieder auf die Stadt vorbereiten. Das Zimmer war total kuschelig, das Bett war ein Traum. Das Essen im Restaurant war köstlich und das Personal überaus hilfsbereit und höflich. Wir haben entspannte Tage im Hotel verbracht und kommen gerne wieder. August 26, 2014
Rated 5.0 out of 5.0 by EXCELENTE!!! Uno de los mejores hoteles en la Gran Vía, gran diseño y acabados del hotel que te relaja en tu tiempo de ocio. August 21, 2014
Rated 5.0 out of 5.0 by Dias de relax Pasamos dos dias de relax en el centro de Madrid. El trato fue exquisito y las habitaciones muy comodas. La única posible pega es que la piscina no estaba muy limpia y en algunas zonas en la superficie del agua se podia ver el aceite de los protectores solares. August 13, 2014
Rated 5.0 out of 5.0 by Very good located Overall very good, perfect located, staff very service-minded and friendly. Sure will book this hotel again August 11, 2014
Rated 5.0 out of 5.0 by Muy cuidado, moderno y recomendable Hotel muy moderno, de reciente remodelación y con un personal muy competente y amable. Céntrico, con habitaciones muy cómodas y una terraza con piscina preciosa. Lo peor, el frío que hacía en los pasillos, el termostato estaba puesto en 20ºC con el consiguiente cambio brutal tras pasar de la piscina a esas zonas comunes. El ascensor (sólo funcionaba uno) muy lento, las esperas se hacían eternas. Aún así, lo recomiendo por su buena ubicación, modernidad, comodidad y mantenimiento continuo. La piscina se limpiaba y comprobaba su temperatura y demás valores contínuamente aunque está muy fría. Dicen que pondrán calentadores en breve para subsanar este problema. El aparcamiento no está conectado directamente con el hall así que es un poco incordio salir con las maletas a la calle y de ahí a recepción y viceversa, todo hay que decirlo. Un saludo. August 9, 2014
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