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  • 1 877 8 INDIGO
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Rated 4.2 out of 5 by 114 reviewers.
Rated 1.0 out of 5.0 by CUSTOMER SERVICE MUST BE A THING OF THE PAST I have traveled all around the world and this was the worst Customer service I have ever been subjected to. Read my results from the Hotel survey!!! February 24, 2015
Rated 5.0 out of 5.0 by Oasis in Miami Hotel is in a great spot for seclusion but also close to the business areas of the Miami area. Close proximity to restuarants and other activities along with excellent views of the golf course make this hotel a great location for business travel. February 23, 2015
Rated 2.0 out of 5.0 by 1 for 2 at the moment. I stayed at Indigo NYC for far less money than this one here in Miami Lakes. So suffice it to say I was disolusioned at what Indigo is. The Staff was on point.. treating customers excellent. The hotel was like an older apartment complex. That's what It felt like an old apartment complex. The bar is not inviting. I don't think that place should be an Indigo as it will give it a bad feel. My 3rd indigo stay will tell me more about the company. But I will not stay there again for the rate I paid. February 19, 2015
Rated 5.0 out of 5.0 by Nice Surprise convenient to Miami Nice neighborhood - a little shopping plaza and McDonalds close by. Was comfortable walking my dog in the area. The hotel is dog friendly. The staff was exceptionally accommodating. I asked for a small fridge to keep my pet's food in and they brought one right away - at check in I was a bit early but they accommodated me very quickly too. The service in the little dining/bar area - also extra accommodating. The food was pretty good - had breakfast and a dinner there. Overall was fairly convenient to Miami Conv Center and Bayside marina where I was going for a boat show. Took maybe about 20 min each way. Would recommend this location. Theres also a golf course behind the property if you're into that. February 19, 2015
Rated 2.0 out of 5.0 by Second Time Wasn't a Charm I'm a platinum member and have stayed here once before. Had a great stay that time and similarly to that time, the staff was great when I checked in. Unfortunately that's where it ended. My room was on the end next to the door that could be heard slamming the entire night and it had 2 queens instead of 1 king. Usually as a platinum member I get upgraded to a nicer, quieter room. The parking lot was very empty so I'm pretty sure they weren't sold out. Now for the room, the toilet leaked from it's base and got water all over the floor, enough to need to use a towel to mop it up. Then, the shower didn't drain at all, it almost over flowed the lip around it. After I was out it started draining and occasional bubbled up with some dirty water. The toilet also bubbled up and splashed all over. The curtain rod on the shower is crooked and there is a big chip out of the tile on the shower lip. This was room 1128. Very disappointing and will not stay here again. February 19, 2015
Rated 4.0 out of 5.0 by Could have been cleaner The staff was friendly, helpful and curtious. The hotel amenities were were there but not as pictured. The fancy bar, and resturant was not on premises. The pictures on line may have been of Schulas resturant or hotel but they were difinately not from Hotel Indigo. Our first room was loud, the second room was filthy and smelt very bad, the third room had a mattress which appeared in tact so we just accepted it. the room we selected was still dirty, hair, not from ones head, was on the shower walls and floor and was never removed during our four day stay. The closet was out dated and unusable. We liked the pool area except the pool was empty and unusable. Not a very good vacation.... February 18, 2015
Rated 4.0 out of 5.0 by Great Service all the staff was very welcoming to the hotel and I enjoyed my stay February 18, 2015
Rated 5.0 out of 5.0 by Great Staff!!! This is a unique and exquisit resort /country club style hotel in Miami , It is truly a gem! The staff at ALL levels is gracious and professional. Thank you all for a great stay, see you soon. February 17, 2015
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