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Rated 4.2 out of 5 by 79 reviewers.
Rated 5.0 out of 5.0 by AWESOME!!!!!!!!!! SUPER NICE STAFF & GREAT SERVICE. SPECTACULAR ROOM! November 12, 2012
Rated 1.0 out of 5.0 by Gave up and left hotel on 1st night Checked in and shower was broken. We tried to get the front desk clerk to change our room but were ignored. Kept following up with him but were told he was too busy with guests checking in to help us. After hours went to front desk in person and ws told to go back to our room and meet an attendant who would move us. Did NOT happen and 45 minutes later called front desk to check and was told he has been too busy (again). Told him we had enough and were leaving for somewhere else with a working shower. It was mow 9:45 pm and we just wanted to shower and get some rest after traveling all day. Have bee trying for 10+ days now to get my refund but no response from the hotel. We had become fans of the Indigo brand after staying in Jacksonville many times. This hotel is an absolute disgrace to the Indigo brand!! November 4, 2012
Rated 5.0 out of 5.0 by Great Service Starting I was reluctant to book rooms at this hotel(We were looking for rooms somewhere around Miami Beach) .But after checking the rooms in their website I made the decision and booked 2 double bed queen size room.Rooms were too good.Staff was very helpful in providing us with additional bath towels,bath products. Will definitely stay over here again if I visit Miami. Thank you guys :) October 16, 2012
Rated 3.0 out of 5.0 by Hotel Indigo - Miami Lakes The overall appearance of the hotel displays modern touches and a comfortable atmosphere. The large rooms are very inviting. The breakfast is comparable to Holiday Inn Express, including the cardboard flavored eggs. The only difference is that you have to pay for the breakfast at Hotel Indigo. The restaurant on the grounds (Shula's Steakhouse) was delicious, clean, and a great experience. My bathroom room was plagued with ants (and one of my traveling companions had roaches in his room). This leaves the cleanliness of the hotel in question. Wireless network connectivity was horrible and the wired connection in my room did not work. September 10, 2012
Rated 5.0 out of 5.0 by Amazing stay Front desk staff was very accomodating... and the bed was super comfortable. September 2, 2012
Rated 5.0 out of 5.0 by My Stay at the Indigo in Miami Lakes I just wanted to say that I "great" is an understatement to describe my stay at the Hotel Indigo in Miami Lakes. It was outstanding! Chris was very helpful in reserving the room for me and setting me up in the Priority Club! I received a very friendly welcome from Daniel and Monika! Thank you for making this experience very enjoyable and I definitely will be back many times! Thank you once again! August 26, 2012
Rated 4.0 out of 5.0 by Room and Hotel appreance very unique and clean. Bed was extremely comfortable. The decor is unique and different. Upon check-in the rep wasn't aware of the incentives of the Priority Club Member. BUT when I brought it to the front desk attention the following morning - the staff was extremely professionally and displayed great customer services skills. The guest manager addressed my concerns and was very apologetic. He extended me an offer to return as a guest for the opportunity to make my experience better. August 8, 2012
Rated 1.0 out of 5.0 by never again The hotel appears nice from the outside, but as soon as you walk in the room it all goes down hill from there. Mold on the ceilings and a horrible musty smell. Best part was checking out the next morning July 23, 2012
Rated 5.0 out of 5.0 by my brief stay... i was pleasantly surprised by the property location.Beautiful, Quiet, Safe...lovely grounds! the staff was very nice including maintenance and housekeeping;) can't wait to come back! THX July 11, 2012
Rated 5.0 out of 5.0 by Bright and cheerful decor Love this place. I didn't know what to expect since I bought into a block of rooms a friend had reserved. I was very pleasantly surprised with the entire property. Hotel Indigo is my go to place when I'm in Miami. It's near the interstate, shopping, has a superb golf course, and the staff is great. June 8, 2012
Rated 5.0 out of 5.0 by Love this Hotel Hi. Have stayed here often. Luxury at a great price! June 6, 2012
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