Rated 4.3 out of 5 by 142
Rated 4.0 out of 5.0 ac less than adequate
great room for the price and proximity to my needs for this stay
July 29, 2014
Rated 2.0 out of 5.0 by Guest77 Great Customer Service, Terrible Housekeeping
All of the staff at this Hotel that deals with the guests directly, were so pleasant. My co-worker and I spent a great deal of time working in the Lobby area and were impressed with the way the Bar Tender interacted with all of the guests. He was positive, upbeat, and attentive to all of the guests. The decor was so visually pleasant. My overall rating would have been much more positive had it not been for the extremely poor housekeeping. I was not able to keep food or drink in my room because of Ants in my room. When plugging in my computer behind the desk, I discovered cat food on the floor. My wash cloths were not replenished until the 3rd day. I had a coffee cup that sat on my bathroom sink for 3 days. One day the bed had been made, yet the pillows remained on the spare bed in the room on top of my luggage. One day the bed was never made at all. The bedskirts were white, and had lint, dirt and hair caked on at the bottom. This ruined the entire stay. I couldn't wait to get home to a clean room.
July 28, 2014
Rated 4.0 out of 5.0 Great Service
bathrooms could use some work. tile in shower is gross. poor shower head as well. The recent remodel in lobby is good but the rooms didn't get the same. furniture pretty banged up. The beds and pillows are the best ! location is loud for sleeping in. The price is great !!!! Emily is the bomb !!!!! and maintance staff always comes quickly !!!
July 26, 2014
Rated 5.0 out of 5.0 by LLCW78 Great hotel
Two thumbs up!
Hotel is clean, feels and smells clean all the time.
The look is modern and fresh
July 17, 2014
Rated 1.0 out of 5.0 by ojcrick poor room experience
Poor layout, bathroom door was a slider, That did not slide unless you put full weight and slammed fast and hard... Not exactly what you want at 3 in the morning.
Gaps in hardwood floor, Not small more like 1/4 inch or larger.
Double beds in room, Even motel6 has queens.
Free breakfast??? Hardly
Not worth what it cost me.
July 15, 2014
Rated 5.0 out of 5.0 by Piersall Care and kindness during a hospital visit in Miami
The hotel staff was especially kind and caring during our stay.
July 14, 2014
Rated 5.0 out of 5.0 by Cassie1909 Excellent stay for wedding day
The hotel was extremely modern in decoration which felt clean and orderly. The photographer was able to find amazing locations for pictures all though out the hotel. The staff accommodated every request we had. The pool area was beautiful and totally made you forget that the hotel was located right off of busy Kendall Drive. The free parking was a relief as well. I thought it was the perfect hotel to get ready for my wedding! I highly recommend to all in the Miami area and to those visiting the area. There are dining options on site and close by.
July 14, 2014
Rated 4.0 out of 5.0 by ptubesys Not a Handicap
I'm not a handicap person, so I didn't really appreciate the "upgrade" to a handicap room. The vanity countertop was very small. There was a small hole in the wall around the bathroom fan. It just wasn't a very good feel for the room. As a regular platinum traveler, I have come to expect better.
July 13, 2014