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Rated 4.2 out of 5 by 102 reviewers.
Rated 5.0 out of 5.0 by Great staff very clean comfortable From the front desk to the very nice room staff and a special thank you to Edison at the cafe. He was always kind, respectful, positive, and efficient. Front desk staff very positive and helpful ! Great stay February 28, 2014
Rated 5.0 out of 5.0 by Good value, nice accommodations, safe, convenient location I reserved my room online. There were no surprises. My room was ready at check in time and was nicely appointed. Comfy beds, nice decor, the newly remodeled design is calming and very practical. The clerks were extremely polite and friendly. It was a very pleasant stay. I had stayed here before and came back because it is extremely safe, comfortable, and supremely convenient. If you don't have a car you will be happy that there's a metro rail station nearby. Also, a great shopping mall with many major dept and specialty stores, food court and several restaurants are also just a block or so away next to the Metrorail. There is also a Starbucks right across from the parking lot. It would be hard to find a more convenient place to stay in Miami. Free Wifi, nice TV, and also blow dryer, iron and ironing board, plenty of towels. Free breakfast, small bar, and dining area in the lobby. Many good reasons to stay here. February 12, 2014
Rated 5.0 out of 5.0 by Agradecimiento Reciban un respetuoso saludo de mi parte y de mi familia, agradeciendo todas las atenciones que nos fueron dadas durante nuestra estadía en sus instalaciones.Quiero destacar la amable atención de su personal, en especial el Mr. Edison . Excelentes chef !! Excelentes habitaciones y servicio!! Excelente ubicación!! Una experiencia maravillosa desde el 10 de enero al 21 de enero, muchas gracias!! January 25, 2014
Rated 2.0 out of 5.0 by Big Problem The hotel was beautiful and modern. The room wa large and very clean. However, the pool was closed due to construction so instead of staying two nights we transferred to another hotel the second night so we would have use of a pool. No pool the first night and the inconvenience of moving, what a problem and headache. The staff and management apologized and tried to make amends which was appreciated. Don't stay here unless you call and verify that everything advertised is available for your use such as pool, whirlpool, restaurant, bar, etc. I think it is wrong not to make this information available for on-line check-in. At the least the hotel should have called once they received the on-line check-in and notified us so we could have chosen in advance whether to stay or book elsewhere. The hotel is beautiful though. January 23, 2014
Rated 3.0 out of 5.0 by silk purse is still a sow's ear New brand, new look, but still a tired hotel building they were working with. I was not impressed. January 12, 2014
Rated 4.0 out of 5.0 by Nice location and practical shuttle service! Our stay was quite nice, very comfortable and we value such an important and practical shuttle service offered. It is not usual to have this service every hour. January 5, 2014
Rated 4.0 out of 5.0 by Great Staff-Hotel Needs Some Work The staff was outstanding but the hotel is a bit dirty but is showing wear. AC unit in room as noisy and the on wall control did not work. TV remote did not work. Laminate flooring was peeling up and carpet in hallway frayed. Things did not feel clean. January 4, 2014
Rated 3.0 out of 5.0 by trendy but not clean I've stayed at indigo several times.... recommended to sister., to my dismay it was not up to standards. Our room was not clean ...Windows had not been cleaned for some time , and the A/C did not cool well. We went down for breakfast and the tables were all dirty...and the upholstered chairs were ragged. I really use to love this hotel, however I think I will have to find a new one after this disappointing stay. December 29, 2013
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