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Rated 4.3 out of 5 by 129 reviewers.
Rated 5.0 out of 5.0 by Excellent service and eye pleasing comfy accomodations Front desk was extremely helpful several times. Complimentary local shuttle service is super. Loved using the Aveda beauty products - shampoo, conditioner and soap smelled wonderful and were of a high quality. Room and hallway are in a sealife theme and very modern. Pool with cabanas and waterfall is very tasteful and relaxing. Overall, I enjoyed my experience. July 3, 2014
Rated 5.0 out of 5.0 by Another good experience with Indigo Hotel Our only other stay with Indigo was in Asheville, NC, in April 2013. It was so impressive; we’ve been wanting to enjoy this experience again. Granted Indigos are limited to few cities, but having checked their website after that first experience, I knew there were two in the Miami area. The choice was simply to choose the Dadeland location due to its proximity to places we planned to visit while in the Miami area. The lobby and café at this hotel was not was large or impressive as the Asheville property, but still very nice. However, the pool and patio here was one of the most impressive I’ve seen for such a small hotel. We should have made time to use it. This is an older building and being in the facilities business, I see things that show its age. Unique décor is an Indigo trademark and this hotel was no exception. Our 5th floor room faced the busy US 1, but we were not disturbed by the sounds of traffic. The staff was very friendly and being hot, kept a tub of battled water on ice near the counter. On this visit, we do visit the café/bar, so cannot provide any comments on it. The location is convenient to area attractions, restaurants, shopping and several major roads. Traffic on Kendall Drive was very heavy on Friday morning, when I went out for Dunkin’ Donuts, but I managed in the rental car and stayed put until the roads cleared. June 24, 2014
Rated 5.0 out of 5.0 by Fantastic Staff and Great Value The staff at every Hotel Indigo I've stayed at has been well above all other hotels, and this was no exception. Super dining staff took great care of our large party the entire week - accommodated our small children, provided free drinks and cookies in the afternoon when the kitchen was closed, and knew all our drink preferences by the second day. Front desk staff was awesome as well. They notified us that a food delivery service we used was not on the up-and-up. Not only that, but they confronted the delivery person themselves on our behalf, and even compensated us with breakfast vouchers. Great location, right off 826, so quick and easy to the airport and U of M. Very nice pool area to enjoy - cabanas with fans - and relaxing lobby. June 18, 2014
Rated 5.0 out of 5.0 by What a refreshing experience I travel frequently. I can honestly say I have never stayed at a hotel where the staff from the front desk to the complimentary shuttle drivers made me feel more at home than I did at this hotel. June 15, 2014
Rated 1.0 out of 5.0 by Prepaid Room Not Available on Arrival I prepaid an executive room and after a full day of travel and meetings went to the hotel to be told that they could not accommodate my prepaid room and would be involuntarily downgrading me and refunding the difference. I told them that was totally acceptable, and if they could not provide what they already sold me, I would be going elsewhere. I was told I could wait, and although it was "staff appreciation day" and housekeeping was taking massages, they would prepare a room for me. I had no better choice than to wait. I found the entire situation totally unacceptable. I had booked this hotel solely based upon convenience, and the experience was anything but. June 15, 2014
Rated 5.0 out of 5.0 by cordialidad el personal resulto muy amable, lo cual valoro mucho. June 13, 2014
Rated 5.0 out of 5.0 by beautiful experience great service. I stayed at the hotel for 3 nights and it was great I enjoyed every moment of it from the time my husband and walk in the hotel it was warm, friendly and inviting the staff was very courteous and welcoming oh and the bed yes the bed very very comfortable I haven't slept like that in a while the room was very clean linens and garbage was changed daily the pool is well kept breakfast and dinner was good too trust me u wouldn't regret staying there. June 12, 2014
Rated 5.0 out of 5.0 by Strategy location , excellente staff service!!! Good deal, great location and access to shopping center. Fast connection with the airport route. June 12, 2014
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