Rated 4.3 out of 5 by 150
Rated 4.0 out of 5.0 by Gerry A ac less than adequate
great room for the price and proximity to my needs for this stay
July 29, 2014
Rated 2.0 out of 5.0 by Guest77 Great Customer Service, Terrible Housekeeping
All of the staff at this Hotel that deals with the guests directly, were so pleasant. My co-worker and I spent a great deal of time working in the Lobby area and were impressed with the way the Bar Tender interacted with all of the guests. He was positive, upbeat, and attentive to all of the guests. The decor was so visually pleasant. My overall rating would have been much more positive had it not been for the extremely poor housekeeping. I was not able to keep food or drink in my room because of Ants in my room. When plugging in my computer behind the desk, I discovered cat food on the floor. My wash cloths were not replenished until the 3rd day. I had a coffee cup that sat on my bathroom sink for 3 days. One day the bed had been made, yet the pillows remained on the spare bed in the room on top of my luggage. One day the bed was never made at all. The bedskirts were white, and had lint, dirt and hair caked on at the bottom. This ruined the entire stay. I couldn't wait to get home to a clean room.
July 28, 2014
Rated 4.0 out of 5.0 Great Service
bathrooms could use some work. tile in shower is gross. poor shower head as well. The recent remodel in lobby is good but the rooms didn't get the same. furniture pretty banged up. The beds and pillows are the best ! location is loud for sleeping in. The price is great !!!! Emily is the bomb !!!!! and maintance staff always comes quickly !!!
July 26, 2014
Rated 5.0 out of 5.0 by LLCW78 Great hotel
Two thumbs up!
Hotel is clean, feels and smells clean all the time.
The look is modern and fresh
July 17, 2014
Rated 1.0 out of 5.0 by ojcrick poor room experience
Poor layout, bathroom door was a slider, That did not slide unless you put full weight and slammed fast and hard... Not exactly what you want at 3 in the morning.
Gaps in hardwood floor, Not small more like 1/4 inch or larger.
Double beds in room, Even motel6 has queens.
Free breakfast??? Hardly
Not worth what it cost me.
July 15, 2014
Rated 5.0 out of 5.0 by Piersall Care and kindness during a hospital visit in Miami
The hotel staff was especially kind and caring during our stay.
July 14, 2014
Rated 5.0 out of 5.0 by Cassie1909 Excellent stay for wedding day
The hotel was extremely modern in decoration which felt clean and orderly. The photographer was able to find amazing locations for pictures all though out the hotel. The staff accommodated every request we had. The pool area was beautiful and totally made you forget that the hotel was located right off of busy Kendall Drive. The free parking was a relief as well. I thought it was the perfect hotel to get ready for my wedding! I highly recommend to all in the Miami area and to those visiting the area. There are dining options on site and close by.
July 14, 2014
Rated 4.0 out of 5.0 by ptubesys Not a Handicap
I'm not a handicap person, so I didn't really appreciate the "upgrade" to a handicap room. The vanity countertop was very small. There was a small hole in the wall around the bathroom fan. It just wasn't a very good feel for the room. As a regular platinum traveler, I have come to expect better.
July 13, 2014
Rated 5.0 out of 5.0 by Steffitap Great hotel opposite Dadeland mall
Amazing beds! You can sleep like a baby.
Did not try the restaurant as was too noisy even during the day.
Will stay again if I want to be closer to the shops.
Only thing- bathrooms do not have a rail to hang towels. Not sure why.
July 13, 2014
Rated 5.0 out of 5.0 by FreddyM Not bad for the money
Needed a clean, modern, and comfortable room for two nights and this was it.
July 12, 2014
Rated 5.0 out of 5.0 by Denn-Denn Excellent Staff and Great Service
I spent the 4th of July weekend with some girlfriends at Hotel Indigo Miami Dadeland. This was my first time with Hotel Indigo and I have no regrets. I was greeted by Betty as a Club Member and was given everything I needed for an expedited check in. The breakfast was always great and the availability of a shuttle to take us around within a certain mile radius is incomparable.
We had a great time and I am certain that I will be returning.
Thank you Staff of Hotel Indigo for a great stay.
July 10, 2014
Rated 5.0 out of 5.0 by Senses At Play Design, service, comfort and quality exceptional
when we arrived we loved the design (modern and warm) the rooms were spacious with a crisp clean feeling - the staff were exceptional - and having the bar/restaurant within the lobby made this hotel just perfect. the Pool just outside the lobby felt like an oasis from the shopping areas that surround the hotel - all the best stores - a shoppers dream. the outside patio had beautiful furniture with pillows and small red flower planters - wood wall - the painting on the side of the hotel that resembles a palm trees reflection in the shade was creative and soothing .
July 10, 2014
Rated 5.0 out of 5.0 by Crikey Mikey First Class value Hotel
Very, good central Miami location, good quality Hotel
with great facilites and service, thoroughly recommended.
July 10, 2014
Rated 5.0 out of 5.0 by Amy5 Excellent service and eye pleasing comfy accomodations
Front desk was extremely helpful several times. Complimentary local shuttle service is super. Loved using the Aveda beauty products - shampoo, conditioner and soap smelled wonderful and were of a high quality. Room and hallway are in a sealife theme and very modern. Pool with cabanas and waterfall is very tasteful and relaxing. Overall, I enjoyed my experience.
July 3, 2014
Rated 5.0 out of 5.0 by WA2World Another good experience with Indigo Hotel
Our only other stay with Indigo was in Asheville, NC, in April 2013. It was so impressive; we’ve been wanting to enjoy this experience again. Granted Indigos are limited to few cities, but having checked their website after that first experience, I knew there were two in the Miami area. The choice was simply to choose the Dadeland location due to its proximity to places we planned to visit while in the Miami area.
The lobby and café at this hotel was not was large or impressive as the Asheville property, but still very nice. However, the pool and patio here was one of the most impressive I’ve seen for such a small hotel. We should have made time to use it. This is an older building and being in the facilities business, I see things that show its age. Unique décor is an Indigo trademark and this hotel was no exception. Our 5th floor room faced the busy US 1, but we were not disturbed by the sounds of traffic.
The staff was very friendly and being hot, kept a tub of battled water on ice near the counter. On this visit, we do visit the café/bar, so cannot provide any comments on it.
The location is convenient to area attractions, restaurants, shopping and several major roads. Traffic on Kendall Drive was very heavy on Friday morning, when I went out for Dunkin’ Donuts, but I managed in the rental car and stayed put until the roads cleared.
June 24, 2014
Rated 5.0 out of 5.0 by Mannella Fantastic Staff and Great Value
The staff at every Hotel Indigo I've stayed at has been well above all other hotels, and this was no exception. Super dining staff took great care of our large party the entire week - accommodated our small children, provided free drinks and cookies in the afternoon when the kitchen was closed, and knew all our drink preferences by the second day.
Front desk staff was awesome as well. They notified us that a food delivery service we used was not on the up-and-up. Not only that, but they confronted the delivery person themselves on our behalf, and even compensated us with breakfast vouchers.
Great location, right off 826, so quick and easy to the airport and U of M. Very nice pool area to enjoy - cabanas with fans - and relaxing lobby.
June 18, 2014
Rated 5.0 out of 5.0 by Sam444 What a refreshing experience
I travel frequently. I can honestly say I have never stayed at a hotel where the staff from the front desk to the complimentary shuttle drivers made me feel more at home than I did at this hotel.
June 15, 2014
Rated 1.0 out of 5.0 by Rob12345 Prepaid Room Not Available on Arrival
I prepaid an executive room and after a full day of travel and meetings went to the hotel to be told that they could not accommodate my prepaid room and would be involuntarily downgrading me and refunding the difference. I told them that was totally acceptable, and if they could not provide what they already sold me, I would be going elsewhere. I was told I could wait, and although it was "staff appreciation day" and housekeeping was taking massages, they would prepare a room for me. I had no better choice than to wait. I found the entire situation totally unacceptable. I had booked this hotel solely based upon convenience, and the experience was anything but.
June 15, 2014
Rated 5.0 out of 5.0 by fortunato21 cordialidad
el personal resulto muy amable, lo cual valoro mucho.
June 13, 2014
Rated 5.0 out of 5.0 by yana29 beautiful experience great service.
I stayed at the hotel for 3 nights and it was great I enjoyed every moment of it from the time my husband and walk in the hotel it was warm, friendly and inviting the staff was very courteous and welcoming oh and the bed yes the bed very very comfortable I haven't slept like that in a while the room was very clean linens and garbage was changed daily the pool is well kept breakfast and dinner was good too trust me u wouldn't regret staying there.
June 12, 2014
Rated 5.0 out of 5.0 by Rodpinar Strategy location , excellente staff service!!!
Good deal, great location and access to shopping center. Fast connection with the airport route.
June 12, 2014
Rated 5.0 out of 5.0 by KOOLANT KOOLERS San Antonio Spurs RULE!!
This property is the best I have stayed at in the IHG world. The incredible staff here make this truly a home away from home. Oscar's amazing cooking, Alex's total attention to detail and customer satisfaction make the lounge here fantastic!! Amaury's entertaining and patience at teaching Spanish to complete strangers is amazing. Emily's warm smile great attitude and laugh can lift a roadwarriors spirits, and Sandy...what can I say about Sandy?... nothing she likes the Miami Heat....just kidding, amazing quick wit incredible smile, totally customer focused. The team above make this property simply STELLAR. If you do stay here...and your truly should.... make sure you check out the video display and sort through the pictures.... you may just find Alex, Oscar and Sandy holding signs proclaiming their love for the Spurs..... gee wonder why?,..... best property yet...
June 11, 2014
Rated 5.0 out of 5.0 by Lsjc25 Great place to stay.
Nice and comfortabe rooms. staff was amazing. I would def stay again . All Hotel Indigos have been really nice for the price.
June 5, 2014
Rated 5.0 out of 5.0 by orionbelt Excellent and comfortable room
This hotel is centrally located; the room was in excellent condition, actually it looked the same as it looked in the pictures I saw in the webpage.
My stay was great, my only inconvenience was that the parking was under construction and the valet parking guy failed on letting me know exactly where to access the hotel because the main entrance was closed. Besides that, everything was perfect.
June 2, 2014
Rated 5.0 out of 5.0 by Caribbean traveler Hotel staff
I was impressed mostly by the staff...because no matter how nice a property is, it means nothing without great service!
The front desk and bar/restaurant employees were friendly, courteous and engaging...especially Alex at the bar.
Was genuinely happy to stay at your hotel!
June 2, 2014
Rated 5.0 out of 5.0 by quincy1234 Staff - helping
Great hotel - good location. Across the street is a super bakery. Staff went out of their way to help dry some very wet beach towels. This was greatly appreciated as we flew out of Miami airport the next morning.
Would recommend this hotel to anyone.
June 2, 2014
Rated 5.0 out of 5.0 by Tomas C Indigo Miami Dadeland
Comfortable, clean, staff helpful, a nice stay. Will return.
May 31, 2014
Rated 5.0 out of 5.0 by AMaria49 Great Location
Great location to stay for business. Close to the Highway and the mall. Good restaurants around the area.
May 31, 2014
Rated 3.0 out of 5.0 by NoeH Make sure you get what you reserved
When I called the hotel directly to reserve a room they transferred me to a 1-800 number. I reserved a room and the upon arrival was told that the room I had reserved was not available and they gave me a completely different room....not happy. Plus neither the hotel or the reservation person failed to mention that the parking lot was under construction and that they were parking cars on the sidewalk outside of the hotel property. This was my second time at this hotel. The first time was great but I'm not sure I'll be back for a third :(
May 31, 2014
Rated 5.0 out of 5.0 by PLUMNELLY OUTSTANDING TEN DAY VISIT
What a jewel---love the laminate floors, the great beds in quiet rooms, the local shuttle service, the location and the six star staff.
I have stayed in grander but not better.
May 30, 2014