Rated 4.7 out of 5 by 97
Rated 5.0 out of 5.0 by jk102 repeat customer
the staff continues to impress with great service.
place always looks great inside and out.
upgrades occur to rooms thru out the year
managers and staff very helpful, always professional (please give them all a raise)
as a frequent guest they have always taken great care of me, and all my needs, i remain loyal despite offers from your competitors
24 March 2014
Rated 4.0 out of 5.0 by 21mkoa Pool closed/flashing smoke detector
Nicely decorated hotel on the outskirts of Miami. Would have been a great stay if the smoke detector in our room didn't flash every 10 seconds above our bed--made falling asleep very difficult but glad it works. Our daughter was totally bummed to learn the pool was closed-would have been nice to have been notified before our stay since they knew it have been closed for a while. Not sure if we would stay again.
09 March 2014
Rated 5.0 out of 5.0 by ChickieG Great service and accomondations
I have stayed in Holiday Inns before and have never had a bad experience. The staff were friendly and very helpful. We had a king size bed and the room was more than big enough for the two of us. The bed was comfortable, room clean and temperature just right. Would definitely stay here again
08 March 2014
Rated 3.0 out of 5.0 by Unhappycostumer No air conditioning on all time
Horrible experience, air conditioning turned off every 10 min
26 February 2014
Rated 5.0 out of 5.0 by keysgirl92 fabulous all around!
Everything about this place is fabulous! Rooms, bathrooms, common areas are all spotless! I would stay here again if I was in the area. Only thing lacking at the property is a bar.
24 February 2014
Rated 5.0 out of 5.0 by AnarelyT Excellent
The room was excellent and confortable. The best hotel to relax.
13 February 2014
Rated 4.0 out of 5.0 by Kris1987 Relaxed
I arrived at the hotel on the 15th January, and found the hotel staff from the reception personell to the ancillary workers to be friendly and polite. Any questions I had were handled and answered with professional courtesy. Special mentions to the shuttle bus driver/hotel worker Jorge and Liz at reception for making my stay more pleasant. This hotel is away from most built up shopping areas, (by tiamiami airport), however the shuttle bus offers free stop off and collection of up to 5 miles. The hotel is ideal for business stops of just a relaxing few days.
27 January 2014
Rated 5.0 out of 5.0 by George60 Clean facility with courteous personnel
Have stayed there previously. Positive experience- will stay in future. No complaints.
08 January 2014
Rated 5.0 out of 5.0 by Andrea L. Great place to return to
This Hotel was recommended by a friend of mine, so we made a reservation for the 1st night in Miami during our recent Florida trip. We enjoed it so much that we decided to come back at the end of our tour. Nice place, very friendly Staff and very clean. Will come back!!!
07 January 2014
Rated 5.0 out of 5.0 by jojimen All u need
we had a very nice stay in thi HIE Hotel.
comming from the glades and slepp one night before we flouht back...
06 January 2014
Rated 5.0 out of 5.0 by A_&_M A Cut Above
There are many hotels, motels and rooms available to accommodate individuals traveling. The appearance, quality of the facility and location is important and will make some hotels better than others. The one item that cannot be duplicated is the Staff. Their attitude, attention to detail and desire to do the best they can possible do for their guests is A Cut Above. The rooms are attractive and very well maintained. The petite young lady who worked in the morning breakfast was exceptional. Several times I watched her listen to the guests, address their concerns and still keep the breakfast items available to the newly arriving guests or those who wanted additional helpings. She did this by herself and with grace. The two young ladies who worked in the evening (12/27 to 12/30) were attentive, helpful and made excellent suggestions to enhance our experience and memories of our visit to Miami-Kendall.
We were traveling during Christmas. My home is decorated every year to celebrate the magic, joy and special Spirit of the time of the year. When I walked into the lobby and saw the decorations and their quality, I smiled and felt an extra bounce in my step as I walked into the lobby.
When we return to the Miami-Kendall area, I look forward to staying at this Holiday Inn Express.
A & M
04 January 2014
Rated 5.0 out of 5.0 by Captn Ortega Great Experience
As a pilot you get to travel a lot, and when you finally get to your destination the only thing that you are looking for its a nice and corfortable place to sleep with a quiet environment and this hotel has it all
02 January 2014
Rated 5.0 out of 5.0 by Roho Excellent service and hotel
My spouse, two young kids, and I stayed there for three nights and have zero complaints. The front desk staff were very helpfu, patient, and knowledgeable. The hotel was very festive for the holiday season, and we would definitely stay here again. The only weird thing about the hotel is the elevators. There are two of them, but they operate on two independent call switches, so sometimes you wait longer if you don't press them both, and you frequently stop on random floors when people press then both and get on the first one that arrives. This was not a big deal and was more puzzling than truly annoying.
01 January 2014
Rated 4.0 out of 5.0 by BkyCa Property requires $50 cash deposit at checkin for incidentals.
Upon check-in, this property requires a $50.00 deposit to offset incidential room charges. If paid by cash, deposit is returned at checkout if no charges are made. If paid by credit card the girl at the desk said it can take 3 to 4 weeks for your account to be credited.
28 December 2013
Rated 5.0 out of 5.0 by Natalia and Jose Overall experience.
Great location. Nice and clean. Extra comfortable beds. Hot breakfast included!
28 December 2013
Rated 5.0 out of 5.0 by johnny1969 excellent value and beautiful hotel
we stay here everytime we work in town and it is a great place to stay.
06 December 2013
Rated 5.0 out of 5.0 by MiamiZooVaca Clean and comfortable beds
I didn't know what "triple sheets" meant, but I do know that the beds were clean and very comfortable. Everything worked. Tasty, free full breakfast. I recently visited family staying at another hotel chain. No comparison. Holiday Inn was superb in comparison.
03 December 2013
Rated 4.0 out of 5.0 by Ironeagle361 Good service
Van was on time and driver was very nice.The restaurant they recommended was fine.
28 November 2013
Rated 5.0 out of 5.0 by DianeB1234 My "home away from home"
I love staying at this Holiday Inn Express location! The staff are warm and friendly, the breakfast is great, the rooms are clean and neat, the pool and patio are just right, and I really appreciate the computers in the business center. I try to stay there whenever I visit Miami. And the front desk is always helpful. I highly recommend this Holiday Inn Express.
27 November 2013
Rated 5.0 out of 5.0 by Lilandpaco Clean,and breakfast good.
All in this hotel is excellent only the price is high.
25 November 2013
Rated 4.0 out of 5.0 by SignMan Good Location and Staff
The location of this property was perfect for my needs.
The reservation had been put in the wrong name and the staff quickly resolved the situation.
I recommend this location to anyone needing a good place to stay while in this area.
25 November 2013
Rated 5.0 out of 5.0 by MBZ2013 A little hard to find, but worth it
Not an easy-off/easy-on location, and the very last turn on to 131st Street was easy to miss (very small street sign and no lights on the Holiday Inn Express sign near the road), but a VERY NEW, LOVELY HIE nonetheless. Outstandingly comfortable bedding, and the bathroom was more illuminated than many of the HIE's we've been in. There was no little freezer compartment in the mini-fridge, though, which was important for us, at least, so we could re-freeze our cooler packs. Some very nice lunch/dinner options in the neighborhood (by car#. ONLY complaint would be the a.m. slamming doors! Not sure if it was rude guests, or the room-cleaning personnel #we observed one such incident). A word to the staff by management asap may help that portion of the problem, anyway.
05 November 2013
Rated 5.0 out of 5.0 by CathyY clean, spacious and quiet
This really exceeded my expectation for the price. I was able to check in very early and the staff was great. They even had a van that runs hourly to take people to places close by. Everything is clean and comfortable. It is right by our company's Miami office, I will come back.
27 October 2013
Rated 4.0 out of 5.0 by NickyN great experience
I had a great experience at this hotel. The staff was so friendly and service was great. Breakfast is excellent . I would definitely go back there and would definitely recommend this hotel.
24 October 2013
Rated 5.0 out of 5.0 by nancylynn112 our trip to the zoo
We found someone else's dirty socks on our floor under the ac area. Also, due to my grand daughters life threatening allergy to peanuts I asked the breakfast workers about use of nuts or peanut oil in preparation and was not really convinced that they knew the answer. Otherwise our stay was comfortable. Also pool closed by 930….that seems early …...
23 October 2013
Rated 5.0 out of 5.0 by Go1950 A warm greeting and a cookie - PERFECT introduction
to the convenient location, lovely public rooms, well equipped business center, and excellent parking. Breakfast was a welcomed surprise, not noisy, not crowded with many choices.
Am looking forward to a return visit and I definitely recommend this property.
22 October 2013
Rated 5.0 out of 5.0 by noid001 Nice hotel, polite staff, and great value!
Rooms are clean and comfortable with breakfast included, not far from restaurants and eateries. What more could you want at this price? We will be back.
22 October 2013
Rated 4.0 out of 5.0 by Herbal Miami sleep
Our whole experience in this hotel was good, we have only one complain and it is the noise of the water pipes, and toilet use: in the silent of the night we heard the use of the bathrooms in others rooms. ...it didn't stop us for a relaxing sleep time but was somehow disturbing. otherwise we have a good time and the staff was excellent.
20 October 2013
Rated 5.0 out of 5.0 by mphins30 Great Service
I stay at this property once a month for work. The staff is always friendly and the rooms are always clean and comfortable. Yani always checks me in and is very courteous and professional she is a great asset to the company.
17 October 2013
Rated 5.0 out of 5.0 by Francis69 Roomy and very comfortable bed
I really enjoyed my stay even when I had other options to go and stay at a house, I chose my Holiday Inn Express Kendall.
The only thing that needs to be improved is the services of the Porter. I had to push my trolley baggage with on the site skills. International best practice has it that the Porter when called upon to the room, he does not just dump the trolley but will help you load the Buggage and push it for you upto the Reception.
14 October 2013