Rated 4.2 out of 5 by 208
Rated 3.0 out of 5.0 by CT840 Needs Updating
The hotel needs updating
The front desk person wasn't very helpful, I had problems with the room key and asked if they had a house phone to save me the long journey back to the front desk
The reply was 'it's old fashioned to have house phones'
No lift means you need to carry bags upstairs - no fun when the room key doesn't work and you are a long way from the front desk
Also they don't have a bar inside the building
May 25, 2014
Rated 4.0 out of 5.0 by chuck2602 Nice holiday inn
Staff is excellent and very friendly. The rooms are clean and the location is great. I have stayed there about ten time for business and vacation.
May 20, 2014
Rated 5.0 out of 5.0 by Jan 2112 Again great relaxation near Miami
2nd time again relaxation with very nice service!.
Close to Miami, but still surrounding experiences by itself.
May 10, 2014
Rated 5.0 out of 5.0 by FCI JEFF NICE PLACE!
So we stayed here overnight and the place was really nice. Pool, bar, and the hotel in general were clean and comfy! 5 stars all around.
May 8, 2014
Rated 2.0 out of 5.0 by Steev411 Rate, Room Tax and Bed Tax Exhorbitant
Makes you want to join the Taxed Enough Already Party! The room rate was higher than I have ever paid for this hotel chain. The room tax AND the bed tax added a substantial additional amount. Shower was not hot - not cold, but not hot either. There are two pools. The evening of our stay, one was not occupied at all, the other had three boys. There was one hot tub - with nine people in it and two people waiting outside! Our "upgrade" to the pool side turned out to be not so great as the noise from the pool bar and the live music was loud enough to be heard inside our room. On the plus side, check-in and check-out went smoothly and quick. And, the gift shop seemed reasonably priced - bought a shirt there that was less than half the price found at a roadside gift shop. Finally, most hotels in the area offer either a view of the bay or a view of the ocean. This one does not.
April 26, 2014
Rated 5.0 out of 5.0 by ChadF Key Largo visit
We had a great stay in Key Largo. We stayed twice during the same trip, had been planning to stay in Miami one night but decided to stop again on our way back from Key West. The hotel is really nice and the staff is incredibly helpful. Sitting poolside with drinks from the Tiki bar was so relaxing.
April 23, 2014
Rated 4.0 out of 5.0 by Maciemad Comfortable and clean room everyday and GREAT service.
My husband, myself and my 2 kids loved our experience at your hotel. I did think it was quite expensive for the type of room we had, it was the biggest expense of our vacation. I would think for the amount we paid the room would've been larger. My most compelling reason for writing this review is to make you aware of the outstanding service we received from your restaurant lead waitress, Charlene who went above and beyond her duties to make us feel welcome and important as guests of your hotel, even down to remembering items we frequently ordered from your breakfast menu as we ate at the hotel restaurant each morning. She was very friendly and extremely efficient!
April 1, 2014
Rated 2.0 out of 5.0 by JanetK1 Hot water issue
The front desk staff was very helpful with jogging recommendations, and they were friendly about pool towels and a bath towel for our room, but the lack of hot water in the marina side outbuilding meant we could not get our showers in time to reach our intercoastal waterway tour in Ft. Lauderdale.
March 23, 2014
Rated 5.0 out of 5.0 by Pietia Staff very willing to help. The greenery outside was lovely
Very pleased that the front desk staff were willing to accommodate us when we were not happy with a room facing the parking lot. The two pools were lovely as were the surrounding area. We also enjoyed the excursions catamarans at the marina next to the hotel. It was a very relaxing experience
March 21, 2014
Rated 5.0 out of 5.0 by fosty 3/5 thru 3/13 Stay
The employees were very helpful and friendly. Everything was kept nice and clean, even after an Iguana left a deposit by the pool, it was promptly cleaned up. The pools were great, nice water temperature and clean.
We stayed here last year about the same time of year and liked everything so much we decided to return. I expect we will be back soon.
March 18, 2014
Rated 4.0 out of 5.0 by Subie Great Comfortable experience
Second year for us in this hotel. We like the comfort and cleanliness as well as the manicured grounds. Hotel conveniently located to attractions.
March 16, 2014
Rated 5.0 out of 5.0 by Adrienne D Most relaxing trip.
This hotel provided us the most relaxing and enjoyable vacation. Our room was very large and having the balcony on the canal made our day. We spent hours just relaxing and watching the boats go by. The pool was wonderful and the restaurant fulfilled our needs. I will return again and can't wait!
March 15, 2014
Rated 5.0 out of 5.0 by Savage Sweetie Great place to stay
We stayed at the Holiday Inn in Key Largo for 5 nights. It was a great place and would highly recommend it. The hotel staff was very friendly, especially Danielle at the front desk! She went over and above to make us comfortable and stayed on top of our complicated reservations! The pool area and hot tub are beautiful and relaxing, and the bartender was very friendly and willing to create some fun drinks for us! We will definitely stay there on our next trip down there! It is a beautiful area with lots of fun stuff to do! The beds were very comfortable. Our shower had a very small leaking problem, but they were there immediately to fix it once we called them! We were impressed! I would highly recommend a stay here!
March 12, 2014
Rated 5.0 out of 5.0 by Tamara63 Great pool
We have stayed here 3 times over the last few years . We love it!
March 10, 2014
Rated 3.0 out of 5.0 by Hey, Norm up dating needed
The hotel room met Holiday Inn's standards in regards to quality of furniture and cleanliness. Their lobby definitely requires updating along with the restaurant area. The landscaping also needs attention a specially the pool area considering the location. The bar staff and food were excellent. NR
March 9, 2014
Rated 5.0 out of 5.0 by Karl Heinz Gutes Hotel
Gute Lage, klasse Pool, gutes und reichhaltiges Frühstück
March 5, 2014
Rated 5.0 out of 5.0 by Teresa44 Comfortable Room and beautiful landscaping
We had and enjoyable stay. We were ground floor with pool view because I knew the marina is not much to look at. The pools are clean and bar is nice. Bartenders friendly but not much alcohol in the mixed drinks. At $9 for a small tequila sunrise, there should be some tequila in it! The Laundromat was a great find that is not publicized. Great for sandy and salty clothes, The staff are friendly an helpful. Out room needed some updating and the carpet( yuck) was dirty. But the linens were clean .I do think it is a good value for Key Largo.
February 25, 2014
Rated 5.0 out of 5.0 by kat73 one of our favorites
We've been coming here at least once a year for the past 10 years, and this place is so wonderfully relaxing! Great rooms, delicious food and great tiki bar drinks as well! Great location! We'll be back again this fall!
February 25, 2014
Rated 4.0 out of 5.0 by KatyKey Our Key Largo Stay
Very friendly check in staff - nice atmosphere with a tiki bar/pool area that is very inviting and friendly. The location is also close to some great areas to view the sunset and listen to some great live music just down the road. We felt very safe and comfortable. We were hoping for a little nicer room location as we were celebrating our honeymoon but it was easy to park and enter our room in the back.
February 25, 2014
Rated 5.0 out of 5.0 by J-rod Great location
Will definelty use this Holiday Inn again. Met all our expectations. A little dated but over all was a great experience
February 24, 2014
Rated 4.0 out of 5.0 by Karomi Key Largo Holiday Inn
The location was good in Key Largo. Be aware that there is NO elevator at this hotel, so request a first floor room if possible. You can tell this hotel gets used a lot, but the staff works hard to keep it clean and neat.
Also bring your own pillow. They give you plenty of pillows, but they are very firm.
The pool and grounds are very nice. You have to ask at the front desk for pool towels.
The front desk wasn't really very friendly when we checked in. They also had someone in training who was slower in helping us.
Nothing special was done to welcome us Priority Club Members.
February 23, 2014
Rated 5.0 out of 5.0 by jimbb Beautiful property
The landscaping in the pool area was beautiful. Very lush and tropical. Very nice place to relax and kick back. We saw a manatee hanging around in the canal right off the property.
February 22, 2014
Rated 4.0 out of 5.0 by vacation stop 1 Key Largo Holiday Inn
The hotel is nice and have no complaints except for one,. they do not accept Diners Club International. The check in clerk that was on duty was great, she knew exactly what resturant I was trying to ask about and gave perfect directions.
February 21, 2014
Rated 4.0 out of 5.0 by RunningAgain Has everything
Enjoyed the tiki hut by the pool. Had a quick late evening simple meal and a lot of relaxation. Wish I could have spent more time here.
February 16, 2014
Rated 3.0 out of 5.0 by Canadian visitor Comfortable bed, clean room, poor dinning service, tired building.
Room was clean and bed comfortable. Pool area was clean.
The rest of the facility is in need of a face lift.... painting and new outdoor patio chairs that are at the correct height for the tables for example.
The canvas outside the dinning room is "ripe" and torn in many areas. Yellow paint is old and dirty.
Breakfast ordered (two eggs over easy) were not cooked and returned to kitchen. New plate cooked over hard. Staff appeared to bored and unmotivated. A smiling waiter was difficult to find !!
February 10, 2014
Rated 3.0 out of 5.0 by IGAL Breakfast was at best only warm
At $13 plus tax the breakfast was not good value. At best it was only warm . For the benefit of future guests I mentioned this (nicely) to the head waitress who was grateful for the feed back. Shortly after I saw one of the waiters put more food in the buffet area. Then he measuredrthe temperature with a food temperature gauge. So some notice had been taken of my earlier comment. However what happened next was in my opinion unacceptable. He came over to our table, thrust the temperature gauge toward me and said the temperature IS correct!
Even IF he had been correct that is not the way to treat customer? he probably wasn't aware I had seen him put fresh food in the containers before useding his temperature gauge. I mentioned this again to the head waitress and to the reception staff who were concerned and grateful for the feedback.
We had already booked to stay at the hotel again 3 days later. On thsi occasion we did not eat at the hotel either for our evening meal or breakfast. Instead we went over the road where in particular the breakfast was excellent , the atmosphere great and the food really was hot.
This was an unfortunate experience for an otherwise great hotel.
February 10, 2014
Rated 4.0 out of 5.0 by Billy45 Good deal for a break in the Keys
This hotel was the perfect choice for a reasonable rate for a one night stop on the way to Key west. The pool and grounds are beautiful, and the staff was pleasant and upgraded my room. The hotel itself is a bit dated and the rooms are worn and need to be refurbished...but for the price and nice pool, its worth it.
February 6, 2014
Rated 3.0 out of 5.0 by Chief0001 Ants in the room
We discovered ants in the bathroom and near the coffee pot. We went to the front desk and told them and they sent a maintenance man to the room. He could only use alcohol to try and get rid of them at that time, 2 minutes later the ants were back. He told us the front desk said there wasn't any other rooms to move to. We went to the front desk and told them the ants were unacceptable, we were given a choice of several rooms (seems like rooms were available now# all on the second floor. We chose one in are building which was separate from the other parts of the hotel. There aren't any elevators there and we had to drag our belongings up the stairs, no offer of help from the front desk #we are senior citizens). The front desk person indicated the ants were no big deal and she has them in her house this time of year and even spraying is only a minor relief.
As with most HIs, the bathrooms need updated.
February 3, 2014
Rated 3.0 out of 5.0 by MtnGrl84 Dining Staff was Unpleasant
Prices are all relative I guess. Anywhere else in the states I would have paid half the price for that type of hotel room, but nevertheless the room was fine. The dining staff on the other hand were very unpleasant. We sat outside where they never noticed us, so I went inside to tell them they had a table. They came out with one menu and one roll of silverware - guess they didn't look to see that I wasn't alone. Probably said a total of 10 words to us the entire time, and 8 of them were the word "okay" in response to our questions. We had to ask for everything from menus to silverware, to jam for toast, to the bill. Other than our bad dining experience this hotel was alright.
January 30, 2014
Rated 4.0 out of 5.0 by grantd Ask for a marina view
Easy to find on the main highway at Key Largo. We were very pleased to get a Marina view room where we had a lovely view from the balcony.. Nice large room with two good Queen beds. Bathroom, however, was a bit poor with a particularly poor shower.
Did not have the breakfast as it looked pricey at $11.95.
Hotel had a nice pool and pool area although we did not use it.
January 28, 2014