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Rated 4.2 out of 5 by 211 reviewers.
Rated 5.0 out of 5.0 by Great place to stay.. Great place to stay. Cust service was excellent. Very clean / comfortable . Walking distance to food / entertainment. February 24, 2014
Rated 5.0 out of 5.0 by Nice location Hotel was convenient to everything we wanted to see. Relaxing decor and furniture for a nightcap in the hotel bar. It's like relaxing at home at the end of the day! Will totally recommend this property to friends. February 12, 2014
Rated 4.0 out of 5.0 by Great location Enjoyed Hotel Indigo and the great location close to downtown for walking to venues. Sorry to say it was 19 degrees which made walking a little brisk, but great stay. Staff were wonderful. Food in lobby for breakfast buffet was "ok". Convenient!! February 12, 2014
Rated 5.0 out of 5.0 by Romantic Weekend in Nashville On an impulse, my boyfriend and I decided to drive to Nashville for our two year anniversary. Making the reservation online was fast and easy and we were on our way. The hotel is great. We got checked in quickly with no issues, the entire staff was polite and helpful. The room was comfortable, we both slept better than we had in a while. Checkout was also a breeze with no issues. The only problem we had was the coffee maker in the room was not working properly. We informed the front desk clerk when we checked out, and he asked if we would each like a cup of coffee to take with us. He also assured us the coffee maker would be fixed. Overall we were very pleased with the stay. We were able to walk a couple of blocks and find a variety of places to eat dinner or watch live music. It was a great impromptu weekend and when we decide to come back, we will stay here again. February 11, 2014
Rated 2.0 out of 5.0 by Comfortable bed First of all, I made reservation at last minute at this location due to an event I was attending downtown Nashville. I even called back to hotel desk to confirm that their valet service was located on Union street and that there would be someone to help with bags because I was tight on time in order to get to show. When I got to location the street on Union side was closed due to major construction project to building across street. No Valet !!! I called to find out where to park and about valet--the guy told me to pull into garage behind hotel and I would see entrance and the guy there could valet me if needed. However I pull in ---no attendant --no where to park to check-in or wait for attendant---cars behind me and signs for hotel parking instructing you to go up level for hotel parking. I have to continue up ramp after ramp to find park until on top parking level with no roof in the rain. I then realized parking is for hotel guest to use but not owned by hotel---so have to pay machine. Then realize there is NO elevator! Have to carry all bags down flights of stairs to hotel!! I have exercise induced bronchial constriction--so this then worked me into episode much like that of asthma patient. I get to desk to check in and explain frustration to desk and gentlemen's attitude is just one of " Well we can't really know when construction is going to happen? and guess to valet guy was just busy with someone else and we don't own garage so can't help parking situation ." No concern what so ever for fact that I had two conversations confirming valet due to time schedules and the fact that I was now late to show and needed cab, etc. And the fact that I had to carry luggage in rain down stairs and with medical condition!! Got checked in ---loved room other than fact put me in room with construction right outside my window!! And there was no mini- fridge in room. No cab around--late for show--- had to walk 3 blocks to get to my show in light rain. So ended up missing first act completely and walking in as second act started. Not pleased that I had planned for everything and this hotel caused all of this undue stress by not just explaining the situation ---especially when I stressed the importance of the one thing that they did not have. I paid a lot for the show that I missed part of and ended up not feeling well due to my breathing condition that flared up due to these circumstances. February 10, 2014
Rated 5.0 out of 5.0 by A Fresh Face in the Heart of Things We received a warm welcome from the Hotel Indigo Nashville staff when we arrived, and it was that way every morning and every evening we returned to the hotel. Service and kindness were beyond good. While the room was about average size, the bath was large, the shower spacious, clean as a whistle, with modern and interesting appointments, shower supplies, etc. Each night we stayed there we were restored for the next day's activity. When I next return to Nashville, this will be my hotel! The location was perfect for our needs - a stone's throw from the Ryman Auditorium, a few short blocks of walking to the music and activity of lower Broadway, local breweries, the convention center, the post office, everyything we needed. Also a short drive to Vanderbilt, event venues, the world's best guitar store, and access to parkway and interstate arteries to get to the Opry or other Nashville area attractions. Perfect! February 5, 2014
Rated 5.0 out of 5.0 by Great Stay! This was a super convenient hotel for downtown Nashville. The room was very nice and well equipped. Staff was absolutely wonderful, always helpful always available. Didn't like the pillows, too soft, but other than that, have no complaints! Love the terrazzo floors! January 24, 2014
Rated 5.0 out of 5.0 by great place to stay Nice comfortable hotel in a great location downtown Nashville! Highly recommended January 24, 2014
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