Rated 4.3 out of 5 by 355
Rated 5.0 out of 5.0 by Mike / Tammy All staff friendly.
Cleaning staff, check-in staff, and valet staff friendly and nice. All encounters with staff was positive and it seemed they were truly trained to invoke positive demeanor.
September 28, 2014
Rated 5.0 out of 5.0 by JM09 Nice decor - good location.
Loved the books in the lobby to read. Good restaurant.
September 27, 2014
Rated 3.0 out of 5.0 by CHeyns Pretty hotel, but it felt like smoke
If I had paid significantly less for this room, I probably would have been very happy with my stay. The price per night gave me expectations of AMAZING customer service, delicious breakfast in bed, a spa-like fitness center, and at least one item on the menu somewhere that I could eat (I have celiac and have to maintain a gluten free diet). Unfortunately, what I got was a hotel with staff that didn't know where the gym was located or what it means to be "gluten free," a very basic gym, a hamburger without a bun that they still put fried onions on, and no room service whatsoever.
September 25, 2014