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Rated 4.6 out of 5 by 131 reviewers.
Rated 4.0 out of 5.0 by Nice hotel Nice hotel, check in staff just ok, got more information from other staff in hotel, they were very pleasant and helpful. Parades right out side the doors, which was nice, no private seating area. Street cars also right out front to take you to different places. However, if you want to go to the French Quarters, the transportation(street cars) stops two hours before the parades begin, so we needed to think of that ahead of time. You need to know what area you desire to stay in. Booking the hotel for a parade viewing from the room (more money) is not worth the extra because you cannot open the windows nor receive or give beads out. February 26, 2014
Rated 4.0 out of 5.0 by Generally good hotel We had a nice stay. The rooms were clean and comfortable. The walls were pretty thin, though, and I had to knock on our neighbor's door at midnight and ask them to lower their voices. Also, the housecleaning threw out containers I had (in fairness,, they were empty, but I still wanted them. Just annoying lack of "little touches"). The Mardi Gras buffet breakfast was average and uncreative. I don't eat wheat so the choices were extremely limited. There was bacon and eggs, fruit, potatoes and lots of wheat products. They could have used some veggies and maybe yogurt. Absolutely basic. The location is excellent for Magazine Street, an visiting Tulane which is what we were doing. February 26, 2014
Rated 5.0 out of 5.0 by Room was awesome! Great bed and large shower; very clean. The room had a king size bed, as well as a couch and chair. The shower was a large walk in shower with great water pressure. Even though the hotel is located in an active neighborhood, my room was extremely quite. February 24, 2014
Rated 5.0 out of 5.0 by Absolutely Beautiful! The Hotel Indigo Garden District New Orleans was everything I expected plus more. The staff was so courteous and friendly. The room was spotless and comfortable! I wish I could have taken the bed home! We had easy access to all events via the street car located right outside! February 22, 2014
Rated 3.0 out of 5.0 by No Heat! First off, I don't like walking into a Hotel and instead think that I'm in a bar! The reception desk is very little, and not staffed 100% of the time and a major part of the lobby is a bar/restaurant. We had a problem with our heat not going on and it would just click and click. They sent some one up when we got back to our room at 9:40 PM and he said he replaced the ignition switch and it should work fine. Well, it didn't make a loud click as before but the heat would not come on, so we were to tired to call and complain so we just went to bed. The next morning when I tried to check out, no one was at the desk and my wife and I just stood there until someone came to the desk. I handed him the keys and he printed me a bill, I then asked him if he knew of our problems and he said he didn't. I told him the problem and he said "let me see what I can do" and disaperred! When he returned some 5-6 minutes later he said "I can give you 25% off, will that do". By this time I was ready to leave and said yes and left the hotel, never to return! February 18, 2014
Rated 4.0 out of 5.0 by Marathon Blues This is a great hotel w/ a clean and contemporary layout, but.... Communication from the personnel at the front desk was seriously lacking. Parking is allowed along St. Charles except "2 hours before and 2 hours after scheduled parades" as stated by permanent signs. The front desk failed to notify guests that the same area along St. Charles would be a temporary no parking zone on 2/2/14 due to a scheduled marathon. My car had been towed for a hefty $170 towing fee! The race was scheduled to start at 7 a.m. and desk attendants stated that signs were placed 1-2 hours before the event started. I wasn't there for the race so I was not up at 5 a.m. to check on my car. I had barely just gone to bed. The fact that front desk personnel stated so easily that it was no parking AFTER people had been towed was not good customer service in my opinion. February 12, 2014
Rated 5.0 out of 5.0 by Great Location If you want to be in a quintessential New Orleans neighborhood, this is the place to be! February 5, 2014
Rated 5.0 out of 5.0 by Great accommodations and service Had a great overall experience. I would like to commend the front office young lady, Nicolette. She provided excellent customer service and was always plesant and a joy to be around. The car valet, Chad, was also so friendly and helpful. The housekeepers made you feel at home and kept the room clean and orderly. Can't say enough good things and I am normally hard to please and always give an honest opinion. Luv this hotel. February 5, 2014
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