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Rated 4.5 out of 5 by 168 reviewers.
Rated 5.0 out of 5.0 by Wonderful stay at Hotel Indigo My family visited New Orleans recently and stayed at the Hotel Indigo. In the last few years we've enjoyed staying in Hotel Indigos when we can on vacation. This particular one was another great one. The staff are very friendly, helpful, and on top of things. The room was very clean and our towels were refreshed in a timely manner. Nice place! July 6, 2014
Rated 4.0 out of 5.0 by Nice room, no fridge This hotel is a short bus ride from the start of the St Charles street car. The section outside the hotel is currently closed for maintenance. We had dinner in the hotel one evening because it was raining heavily. The food and service was good. Likewise the hotel breakfast was fine. The room was excellent apart from the mysterious lack of a fridge. The huge shower is excellent. Very quiet at night and we slept really well. Location is Ok too. Lots of historical buildings nearby, and decent bars and restaurants too. No pool etc, but that ok with us. Overall good value. July 3, 2014
Rated 4.0 out of 5.0 by Parking fee Hotel is fine. If you pre-pay the parking fee (because you believe it is a savings) it is your responsibility to remember that when you check in. Don't forget. July 3, 2014
Rated 1.0 out of 5.0 by Problems with the Garden District The hotel location was convenient for our trip. The hotel is nice, but don't expect much from the service stand point. After check in we opened our room only to find a hotel worker in the room watching a World Cup soccer match on TV. He was embarrassed, but not a good start for our stay. Other issues-the toilet was clogged and no response to fix it until after the 3rd time notifying them. No coffee or tea after the 2nd night. Finally replenished after 2 requests and for our final and 4th morning. Biggest issue is during our stay we used a corporate rate and forgot that we also have a Tulane Rate at a lower price. The hotel said they couldn't change it. No good reason was given as we were still at the hotel during our stay and had not checked out and paid the bill. Brought this up to Hotel Indigo corporate after our stay and they were nice, but referred us back to the hotel and suggested we would get a response in 48 hours. We are now past 168 hours and no response. I have had good experiences with Hotel Indigo's but, unfortunately won't return to this one. July 3, 2014
Rated 5.0 out of 5.0 by Enjoyed our Honeymoon Was on my honeymoon and the hotel was great. I am a Platinum Ambassador with IHG and I was upgraded to the Mayflower Suite. They only complaint I have and it is not the hotels fault was that the Trolley was not running that far down St Charles. Would stay here again great neighborhood felt safe walking around. July 1, 2014
Rated 5.0 out of 5.0 by Great break from the quarter! Loved the location close to but not in the French Quarter! Loved the suite style room! Great value and yet very upscale. Close to Tulane also a benefit' June 28, 2014
Rated 3.0 out of 5.0 by Once and it was okay Rm 402 too noisy--located above Valet stand. No bathtubs on premises according to Front Desk Host Jeremy. Showers only. Decor great, clean except for bathroom sink area. Housekeeper didn't clean. A/c iffy--rm w/ a/c on was humid. Chad at Valet stand was exceptional. Polite, courteous and fast in bringing the car around. June 26, 2014
Rated 5.0 out of 5.0 by Modern Hotel One of cleanest, best smelling hotel rooms. I booked this at the last minute after I found out the original hotel I was booked in was in a terrible neighborhood, police issues and very noisy. This hotel was the very quiet compared to other hotels I have stayed. The staff were very helpful especially the valet when I checked out and the morning desk clerk. I would definitely recommend this hotel if you are in the New Orleans area and are not enamored with the French Quarter. It was a great deal. June 26, 2014
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