Rated 4.6 out of 5 by 104
Rated 5.0 out of 5.0 by Brittany88 Best Hotel Room I've Stayed In Thus far!!!!!
Hotel Indigo!!!!! Great Staff!!! Great Location!!! Great Customer Service!!! Everything is Indigo from the walls to the floors....it's so beautiful and clean! The rooms are so spacious and roomy with a chase at the foot of each bed for relaxation. The wooden floors, glass frame showers, 42 in tv, and marble countertops add so much style and class to the room. This room had the best bed I've ever slept in with the best pillows and sheets a hotel could provide and I definitely plan to stay here again soon. Definitely worth the money!
November 13, 2013
Rated 4.0 out of 5.0 by GEzentih The best stay in New Orleans yet.
The room I had on the 5th floor was the quietest room I have had in a long time with the exception of other guests having loud conversations in the hallway.
I do not recommend room service, However I do recommend having breakfast downstairs.
The Shrimp & Grits are some of the best I have had in a long time.
Do not be in a hurry as good things take time.
The valet is fast and very professional,
The Street car line is just in front of the motel.
Lots of restaurants on the same street just a short walk away.
If I have to return to this area I will stay there again.
November 11, 2013
Rated 5.0 out of 5.0 by TravelerPalm Fantastic accommodations and staff
We so thoroughly enjoyed our stay at the Indigo. The helpful staff added to our positive experience of the wonderful City of New Orleans
October 30, 2013
Rated 5.0 out of 5.0 by DrG22 Fantastic beds and love riding the streetcars
We were in New Orleans for a wedding and the entire party stayed here. The rooms are beautiful and the beds are absolutely heavenly! The hotel its self is very attractive and the staff was both friendly and helpful with directions and recommendations for activities.
We ate breakfast in the dining area and the food was much better than the average hotel breakfast and they offered generous portions.
There is a streetcar stop directly across from the hotel's entrance and it runs straight to Canal Street and the French Quarter.
After the wedding we took in both the Crescent City Blues and Bar-B-Q Festival and a ghost walk in the French Quarter and rode the streetcar down and back. There were very friendly people on the streetcar and it was only $3 for a day pass! Great buy and great experience.
There are also great places to eat in the neighborhood. The Drunken Parrot and the Irish Pub have fantastic food and drinks. My daughter and I attended the wedding and we felt perfectly safe walking around the neighborhood so no worries about safety.
Overall, we had a wonderful time at the hotel and in the neighborhood.
October 26, 2013
Rated 5.0 out of 5.0 by JTC29 Really comfortable bed and extremely helpful staff
I have not slept in such a wonderful bed in a very long time. The front desk person who was there in the morning when I checked in and every morning I was there was incredibly helpful, pleasant, and competent. I was very impressed by her professionalism. I was also very impressed by our female breakfast server. She solved problems with a smile and got everything squared away with easy. Thank you to you all for a wonderful stay.
October 25, 2013
Rated 5.0 out of 5.0 by RickOnAJourney Beautiful!
What a great stay! The design of the hotel is fun, classy, and comfortable. The staff here are warm and professional, and were very helpful with suggestions for our stay. We had a fabulous time!
October 23, 2013
Rated 4.0 out of 5.0 by KTMcE Excellent Staff
We were staying here for a wedding. We had a member of the housekeeping staff go above and beyond for us. Everyone was very friendly and helpful as we had never traveled to the area before. The rooms were comfortable and clean. GREAT location and short taxi or trolley ride from the French Quarter.
October 23, 2013
Rated 5.0 out of 5.0 by Moonlitwater Love this place!
Beautiful rooms, comfortable beds.
Best sleep of my life there!
There were a few incidental items that needed some repairs, like the toilet paper holder, but no biggie. Certainly not enough to worry about.
Would definitely stay there again and highly recommend it!
October 23, 2013
Rated 5.0 out of 5.0 by 2Joey Staff and Room
The staff was so friendly, helpful, & always had a smile. The valet guys even hailed a cab for us in the drizzling rain. The check-in clerk was helpful with information about the area. We were surprised with an upgrade of our room to a suite which was so nice and roomy. The decor of the room and hotel had a wow factor. We had an enjoyable weekend in New Orleans.
October 23, 2013
Rated 2.0 out of 5.0 by TLRL Good that it's new EXCEPT...Bad that it's not clean!
My husband and I stayed there on the weekend of October 4 through October 7 for 3 nights - we were part of a wedding block. Upon walking in Friday night, the young man at the front desk didn't even greet us - he just looked at us and said "last name?" OK not a big deal. We went to our room and were excited since it was a corner room. The room was contemporary and spacious - big plus! However, the toilet was disgusting - we were shocked! There was excrement / poop / feces on the seat and bowl! COMEON, NOT COOL!!! It was as if they didn't even clean the toilet - it was impossible to miss! After telling the ever so personable young man at the front desk someone did come clean it right away so that was good. Also, there was no coffee for the morning and we had to request it at the front desk.
In the morning we noticed several things. The hardwood floor had some sticky stains near the bathroom and front door - not sure what it was, there was what seemed to be ketchup (at least something red) that was also sticky on the floor under the desk as well as several sticky streaks on the rug. Even the red carpet in the hallway was grossly dirty and had spots everywhere. To add to that, our coffee was yet again not replenished on our second day and neither was the shampoo and conditioner.
I am an IHG Gold member and stay in IHG hotels often for work and we have never seen a hotel this unclean - with multiple issues. Upon checking out, we essentially told the young lady at the front desk only the fact that there was no coffee and no shampoo/conditioner replenishment. She wasn't apologetic at all, in fact didn't even say much - had no reaction and we even had to request coffee (since there was none).
The staff did not seem to care at all. The ONLY reason why the hotel is in good condition is because it is relatively new. However, if this keeps up, in a year, this hotel will feel the impact of the staff not caring for the cleanliness of the hotel and even more so the staff providing poor service. Totally not acceptable Hotel Indigo - you are supposed to be a hip and cool hotel but this is not the case - you all have a lot to learn from the Kimpton brand of hotels!
October 18, 2013
Rated 5.0 out of 5.0 by AMC1234 Good experience in the Garden District
I stayed last weekend at the Hotel Indigo in the Garden District of New Orleans.
The hotel was clean and had a nice bar area.
The room was clean and the bed was super comfortable.
Linens on the bed felt great!
October 17, 2013
Rated 5.0 out of 5.0 by Girls1 Great girls Weekend
Why a wonderful venue for our girls' reunion. Excellent location and amenities, a hit with the entire group. We will be back!
October 11, 2013
Rated 5.0 out of 5.0 by MattandVi Great location and hotel
This hotel is in a great location for exploring all off New Orleans. Garden district is a nice change from staying in the French Quarter. You can get on the street car and go wherever you want. Customer service was great.
The bartender was very knowledgeable about local cocktail history and is more than willing to mix up whatever you would like.
The hotel and room were very clean.
The only thing I would change, is to have a dedicated concierge. In such a tourist area, I'd like to be able to have someone help me choose tours and charge tickets to my room. The front desk associates were more than happy to help, but can only dedicate so much time while checking people in and out.
October 8, 2013
Rated 5.0 out of 5.0 by catoons06 Best bed in New Orleans!
The Indigo Hotel had the most comfortable bed we have ever slept on, bar none! The hotel staff was extremely friendly and helpful from the valet to the front desk to the housekeeping staff. Everyone had a smile and seemed to enjoy their job. The room was very large and very comfortable, and the bathroom was very large and spacious as well, with a nice large shower with a rainshower shower head. We did a ton of research looking for a hotel to stay in for our trip to New Orleans, and were impressed by the reviews of the Indigo so decided to give it a try. The only negatives we read about were the lack of a pool and the lack of a free breakfast. We were willing to do without both, especially since the room we got was a great value for the price we paid. We highly recommend the Indigo Hotel to anyone traveling to New Orleans. The streetcar stopped right outside the hotel, and we never had to use our car because the streetcar took us almost anywhere and everywhere we wanted to go. We had to do a little walking once we got to the end of the streetcar line, but it was well worth it to not have to deal with the stress of trying to drive in unfamiliar areas, and not have to deal with finding parking. Our trip to New Orleans was fun and relaxing, thanks in large part to the Indigo Hotel!
October 5, 2013
Rated 3.0 out of 5.0 by Denise3302 Cool hotel with terrible staff
Hotel decor is fabulous, room was extremely comfortable and location is good but several of employees were rude and offered no assistance specifically the bar tender and the valet.
October 4, 2013
Rated 5.0 out of 5.0 by Samson Overall Terrific Experience
I really like the Indigo concept and this was no disappointment. Fantastic accomodations with fresh, stylish furnishings and artistic flair. Especially appreciated the extra large shower. Location is away from both the Convention Center and French Quarter which is a plus in my opinion. Both can be reached by cab with less than $10 fare, or about a 30 minute walk. Trolly is easily accessible for the patient willing to wait for an irregularly scheduled ride.
Three opportunities for improvment would be:
1. Turn the treadmills around to face the TV in the fitness center
2. Better internet wi-fi (I found my connection was very poor on the 8th floor
3. Free coffee in the lobby. I'm not impressed when I'm charged $5.46 for coffee and a soggy danish.
October 3, 2013
Rated 5.0 out of 5.0 by TinaM63 Pleasant surprise
We checked in late and the gentleman at the desk was most accommodating and very friendly. We loved the decor and our room. It reminded me of the boutique hotel i stayed in Paris. Having the streetcar accessible right outside the front door was a great way to travel. Thanks for your hospitality!!! I will return soon.
September 29, 2013
Rated 5.0 out of 5.0 by ME70 Great hotel
Comfortable room great area good food would return and recommend
September 29, 2013
Rated 5.0 out of 5.0 by LilHerbie72 Great stay....
Really enjoyed the stay. A big plus for us was that it's right across the street from the streetcar stop, two blocks from a restaurant and a convenience store right on the corner. Everything within walking distance. Rooms were not the biggest, but were nice and comfy. The staff was extremely helpful with directions to everywhere we wanted to go and did everything to make sure we were comfortable. I will definitely use again.
September 26, 2013
Rated 4.0 out of 5.0 by Livelena Loved the hotel. Will definitely be back.
The hotel was awesome. The room was beautiful and "pottery barn ish"! The lounge was amazing, something out of a stylish magazine. The only negative I saw was that when I opened the nightstand there was a bag of chips and old poppyseed bagel left in there. My suggestion is to make sure housekeeping looks through all the drawers. There were so many amazing things in the hotel that the little hiccup was not a big deal. I'll be back!!
September 25, 2013
Rated 4.0 out of 5.0 by Venice Unique and modern
This hotel design is very unique and we enjoyed the design. The hotel was on the trolley line which meant that transportation to downtown New Orleans was convenient and reasonably priced. ($3.00 to ride all day per person.) The staff was very friendly and helpful.
September 14, 2013
Rated 5.0 out of 5.0 by DES66 Beyond my wildest dreams.....
We have literally traveled all over the world. I have stayed in bigger, but none any nicer than Hotel Indigo. The staff was warm and inviting; the décor was better than excellent; the free breakfasts along with free food and drinks was superb; the room exquisite; and the price was more than modest....
September 2, 2013
Rated 5.0 out of 5.0 by jac1947 One of the best!
We were so impressed with the friendly staff and true Southern hospitality. First one notices the beautiful interior; it's contemporary, calming, cool design that reflects New Orleans style and architecture. It was our first time for staying there and we will definitely go back.
August 31, 2013
Rated 4.0 out of 5.0 by SusannaJ Really nice, clean and comfortable, cool decor, perfect location.
The hotel needs to increase number if cots available to guests.
A self-serve coffee arrangement would be great because the dining room was slow service. A swimming pool would really make it perfect!
August 30, 2013
Rated 4.0 out of 5.0 by Aikeau Good neighborhood away from French Quarter but close enough
The hotel was clean, had a modern design and located in the Garden district. I loved taking the street car to the French Quarter fo only a price of $1.25 one way.
Nice place to stay to get away from the hustle and bustle of the French Quarter.
Much cheaper than taking a cab who charged $12 from Cafe Du Monde to the hotel; I am pretty sure he took the long route.
The valet person was very nice and helpful and answered a lot of my
questions about how to get around etc.
The valet parking costs $20 and pretty much is a requirement.
August 29, 2013
Rated 5.0 out of 5.0 by TulaneMom Great place to stay.
I enjoyed the hotel. The design is contemporary. The room was large and very well appointed. The bed was comfortable and the bathroom was spacious. I had left my phone in the car accidentally and the valet brought my phone to my room. Very considerate and helpful valet staff. Enjoyed my stay and will use this property again in the future.
August 28, 2013
Rated 5.0 out of 5.0 by MLB131 Great choice
Excellent hotel. Great location (away from Bourbon). Garden district and Magazine Street are fantastic parts of city for a jog or for fabulous food. Staff is knowledgeable about area, and hotel has all you could need.
August 28, 2013
Rated 5.0 out of 5.0 by DGSAT Beautiful Hotel
My first time at an Indigo brand. Loved the look, service, area, etc. I will definitely be back.
August 19, 2013
Rated 5.0 out of 5.0 by Mrskstokes Very nice hotel!
Pleasantly surprised by this hotel. Found out they just opened last December. Loved the decor. Very contemporary and was nice and clean. The bed was very comfortable. Loved the Aveda products. I am certainly going to stay here again.
August 16, 2013
Rated 5.0 out of 5.0 by TMac2284 Ces Bon
Wonderful stay, beautiful room! This is a beautiful location in the garden district of New Orleans. Steps from the street car and valet parking make this hotel unmatched in convenience.
August 14, 2013