Rated 4.5 out of 5 by 223
Rated 5.0 out of 5.0 by qtchem Wonderful stay for non-wonderful trip
I stayed at the Hotel Indigo because the next morning my dad was having surgery and I had to be at the hospital for 5:30 am. Not exactly a vacation stay but, the staff did make my stay wonderful.
I first pulled up to have my car valet parked and the young man who took my car greeted me with a big smile and a warm hello asking how my day was and just being as pleasant and friendly as he could be.
I walked inside and when checking in I mentioned I needed a 4 am wakeup call and the lady at the desk not only set my wakeup call but upgraded my room to a junior suite.
I went to my room and found it nice and spacious and spotless as well as smelling fresh and clean without smelling medicinal like some hotel rooms can smell when they are thoroughly cleaned.
Went down and ordered food and a glass of wine and had a super friendly, courteous waiter. I enjoyed our little banter about both of us growing up in new orleans and the art of people watching from our front porches as a child.
My wakeup call was ontime and I called down ahead to have my car pulled around and was not only greeted with my car but a nice fresh cup of coffee.
Wonderful stay. Wonderful people. Can't brag enough.
August 11, 2013
Rated 5.0 out of 5.0 by Karingtx LOCATION LOCATION LOCATION
The Garden District is a great place to stay for couples and families. It's busy but quiet all day long.
There are many great food places on St. Charles and a Walgreens about 2 blocks away. Everything is a quick bus, car or streetcar ride down the road.
We were surprised to not see a refrigerator in the room however, we called downstairs to ask "why" and found out that you just have to request them :) It's small but good enough for the basics.
We didn't use their eatery but it looked pleasant and they even had a live musician there one night!
The valet and front desk clerks were all very nice as well.
We will surely stay here again!
I did check Amenities as a Con but I also know in the new IHG boutique hotels to expect this (no pool, no microwave in some, & refrigerators at request in some).
I still like them and also use the one downtown Dallas, TX as well!
August 9, 2013
Rated 5.0 out of 5.0 by faith55 Fantastic for the price!!
Very clean, very comfortable, very welcoming! Just what we had in mind for a quick, one night get away. We really enjoyed! People checking in before us received a coupon for belonging to IHG Rewards Club. We tried to join IHG Rewards Club before making reservations (before leaving home) but were unable to. I mentioned this at check in but was not told how I could accomplish this fir our stay nor for any future stay. This was puzzling.
August 9, 2013
Rated 5.0 out of 5.0 by Brink24 Great location and pet friendly
Our 1st use of this hotel. Great stay. Very pet friendly
August 5, 2013
Rated 5.0 out of 5.0 by AJ912 Great Staff
Amber at front desk is a super star. Enjoyed our stay. Great location. easy access to downtown. trolley stop in front of hotel.
July 29, 2013
Rated 4.0 out of 5.0 by zoe1608 Found my home away from home
I really loved this property. IT doesn't have the dirty carpets that one has to be concerned about. The only complaint was that my bathroom door kept locking me in the bathroom. I brought it to their attention, and they were quick to fix it. I will definitely be returning.
July 28, 2013
Rated 1.0 out of 5.0 by MACKTLEY INHOSPITABLE STAFF, LACK OF SERVICE MENTALITY
FRONT DESK WAS NOT HOSPTABLE AND COURTEOUS. VALET TOTALLY INEFECTIVE. ROOM LACKED BASIC DRINKING GLASSES. AFTER A TWO HOUR WAIT AND REPEAT CALL FINALLY RECEIVED DRINKING GLASSES.
BATHROOM LACKED FACE TOWELS AND HAD TO REQUEST SAME.
ONE OF THE WORST HOTEL VISITS ENDURED TO DATE.
WILL NOT RETURN.
EXPENSIVE TO PARK YOUR VEHICLE AS $20 VALET IS MANDATORY AS NO ON PREMISE PARKING IS PROVIDED.THE ONLY OTHER OPTION WAS TO PARK ON THE STREET.
CAVEAT: NEW ORLEANS HAS A REPUTATION FOR TICKETING AND TOWING OUT OF TOWN LISCENSED VEHICLES HENCE THE RELUCTANCE TO "PARK ON THE STREET:.
VALET CONSUMING "JELLY BEANS'" WHILE ON DUTY.
July 22, 2013
Rated 5.0 out of 5.0 by tbraxton Great Property
When I return to NOLA, Hotel Indigo will be my choice for accommodations. The hotel design is cool, the rooms are clean, large with nice furnishing. The hotel is on the St. Charles streetcar line, so it's easy to travel into the French Quarter and also a short walk to the Super dome (where we attended the Essence Festival 2013). Two Thumbs Up!
July 13, 2013
Rated 5.0 out of 5.0 by cornfed28 modern,convenient to streetcar
The hotel overall was excellent. The beds were so comfortable and the shower was fantastic as was the toiletries.
If you are going to have breakfast serve better quality toast(New Orleans is a foodie city) and cook your bacon until crisp. Also being out of iced tea in the summer is ridiculous. The morning server was very nice and took care of the above. For dinner the burger was excellent.
Also there should be a bar menu available after 10 pm not just carry and go food.
The neighborhood was peaceful and nice after sightseeing to come back to a quiet area.
July 10, 2013
Rated 5.0 out of 5.0 by DrGolf The bed was very comfortable and the room very clean.
I found the staff to be excellent and met my needs. I have told friends about my stay and have recommended Hotel Indigo.
July 5, 2013
Rated 5.0 out of 5.0 by DrB38 Great Romantic Getaway!
This hotel stay was great! This was our first time in New Orleans so we had to rely on the reviews of other customers. We were amazed at the reviews for this hotel so we decided to stay. Everything was just as good as stated. The room was spacious and clean and the room service was great as well. We casually mentioned to the manager at check in that we were celebrating our anniversary and the next day when we returned to our room, there was a cold bottle of champagne there along with a card congratulating us on our anniversary celebration. Everyone was really helpful and very nice. We drove to New Orleans from Atlanta so we had to use valet parking. The trolley was directly in front of the hotel so we only had to use our vehicle when we were leaving. This is a great hotel for anyone just looking to getaway and enjoy themselves. We are already planning our next stay!
July 4, 2013
Rated 4.0 out of 5.0 Only one thing wrong!
The only thing I did not like here was that there was no pool. Other than that I loved my stay here.
July 4, 2013
Rated 5.0 out of 5.0 by Kate70 Great location
We enjoyed our stay at Indigo. The staff was helpful and friendly and efficient. The location was perfect for our purposes. The room was clean and comfortable. Valet parking is a plus. We would definitely stay here again.
June 23, 2013
Rated 4.0 out of 5.0 by SVS63 Loved the hotel.
We will stay here next time in New Orleans.
Modern. Clean. Very comfortable bed. Very attentive staff.
Rode the streetcar every time we left the hotel.
June 15, 2013
Rated 5.0 out of 5.0 by Grmaw Extremely comfortable beds. Best nights sleep in years.
We chose this hotel because our son was getting married at Eiffel Society just across the street and we wanted a convenient place to get ready and within walking distance. I have a bad back and I wake up everyday with aches and pains. After sleeping 1 night at Hotel Indigo New Orleans I woke up with no pain and I felt super refreshed. The rooms were VERY NICE & VERY CLEAN and up to date. Large beautiful bathroom with walk in shower custom tiled. I noticed this because my husband is a tile man. I would highly recommend this place. Staff were all very helpful, curtious, & attentive. YOU WONT BE DISAPPOINTED.
June 14, 2013
Rated 5.0 out of 5.0 by MississippiGirl Will Stay Here Again
I've stayed in New Orleans many times, but never in the Garden District. Will definitely be back to explore Magazine Street more. We traveled mostly by trolley and it was very convenient since the hotel is right on the trolley line and we took a cab from Frenchmen Street late one night that was inexpensive. Be aware that there's no self parking if you're driving, just valet and street parking. Not a big deal to us, but something to know before you go.
June 7, 2013
Rated 5.0 out of 5.0 by SatisfiedCouple Refreshing Last Minute Trip to New Orleans
Comfortable, clean room. Modern decor. Staff was friendly and enjoyable to work with. Limited street parking, so we had valet 2 of the three nights we were there. There is a streetcar pickup/drop off in front of the hotel that drops off right at Bourbon for only $1.25 each way. All day pass is $3 a day.
June 1, 2013
Rated 5.0 out of 5.0 by BMAC77 Awesome Hotel
My wife and I stayed at the Hotel Indigo in New Orleans for our 10th wedding anniversary and we had an all around excellent experipence. The staff was wonderful and our room was amazing. The French Quarter was just a short trolley ride away, so if you are going to Bourbon St. dont let the distance affect your decision. I would highly recommend this hotel to couples looking for a modern, quiet, and comfortable place to stay in NOLA.
May 28, 2013
Rated 3.0 out of 5.0 by jdizzle442 Just OK
I've stayed in more IHG hotel all over the world than your average person. This hotel was just okay, nothing to write home about. They picked a poor area of town to "redue" an old hotel and make into a Hotel Indigo.
May 28, 2013
Rated 4.0 out of 5.0 by Houstonian2011 Very nice hotel - needs a little staff development
Nicely redone hotel and good facilities. Front desk is efficient but little in way of ideas for food and fun nearby. When asked they seem to draw a blank. Also offering a piece of chocolate from a jar for Platinums is the worst I've seen. As an example I stayed at Morgan City Holiday Inn this week and was given water bottles, snacks at a special Elite desk. Also they had a house Yorkie sitting at the desk for guests to pet!
This hotel is just waiting to be really good - the people are all nice - management needs to spend time with guests to understand what they'd like in the way of service. That'll move them up the ratings and make the most of this nice setting.
May 26, 2013
Rated 5.0 out of 5.0 by Russ70 fantastic weekend stay
good experience, great bar staff and front desk! very nice room and hotel atmosphere. great location. made our weekend visit an enjoyable time! will definitely stay here on our next visit.
May 21, 2013
Rated 5.0 out of 5.0 by jkkd modern decorations and comfortable
This was our first time at this hotel - or at any Hotel Indigo. We Loved It!!! It was so modern and beautiful! The staff was great. We were only there one night, so we didn't really require a lot of service - but all employees were very kind and nice. There were cute fishes on the counter when you check in - hotel ambassadors, according to their business card. :)
The accommodations were outstanding! I loved the modern look to the room. It was very spacious and seemed much larger than most hotel rooms. We loved the decor and the colors. The bathroom was wonderful - So beautiful and sleek. Nice bath products too. We really loved this room very much! I wish my room at home was like this!
The lobby was pleasant as well with lots of nice seating areas. We enjoyed sitting out on the courtyard area, in the front of the hotel, watching people and trolleys go by. There was a nice water feature in that courtyard as well, that made relaxing there even easier.
The location was good - seemed easy to get to and there were some restaurants, etc within walking distance. The rate was better here than nearer the French Quarter. The trolley stopped directly in front of the hotel so that was convenient if anyone wanted to use that transportation.
I would most definitely return to this hotel again!
May 21, 2013
Rated 5.0 out of 5.0 by Lowe712 Had a Great Stay
Enjoyed staying at Hotel Indigo. Everyone was friendly and helpful.
May 20, 2013
Rated 5.0 out of 5.0 by Gary49 Quiet, Comfortable Room/Friendly Service
My 3 night stay at the Hotel Indigo in New Orleans was one of the best hotel experiences I have ever had. Hotel is new (opened Dec, 2012), room are large and extremely comfortable. We requested and got a room which faced the back, away from St Charles or Jackson Aves. It was extremely quiet even though we would on the 5th floor. Staff was extremely friendly.
May 18, 2013
Rated 5.0 out of 5.0 by ashlyll Culture in Action
After reading reviews I decided to book a stay with Hotel Indigo for our honeymoon. The hotel is located in a beautiful neighborhood just blocks away from one of the best places to eat and shop, Magazine Street. There is transportation to the French Quarter via the Trolley at basically the front door of the hotel. The hotel staff was very friendly and I even got a touch of home with a young lady that was allowed to bring her puppy for a few days. It was delightful to see such a animal friendly place as well. The rooms are VERY spacious and I LOVED the bathrooms. There was also a blonde headed guy that worked at the Valet that was amazing and was awesome at his job! I would recommend this hotel to anyone!
May 15, 2013
Rated 5.0 out of 5.0 by jamest perferct locale
The Hotell Was Nice. Staff Was Friendly And Helpful. We Enjoyed The Great Location. Less Hustle And Bustle Than Bourbon St. Trolley Is Literally Out The Front Door.
May 14, 2013
Rated 5.0 out of 5.0 by GerryR Great Stay
Wonderful Neighborhood with easy access via trolley to entire NOLA community. Spacious room. Nicely appointed. Comfortable bed. Delightful staff. Looking for nightlife in the Garden District...Magazine street just a few blocks east has many great restaurants and pubs....or take a quaint 10 minute trolley ride to the French Quarter.
We will definately stay again when next in NOLA.
May 6, 2013
Rated 5.0 out of 5.0 by scot1ru Great stay in Big Easy
We were in town for wedding and the Indigo was a hotel recommended by the couple. We have stayed in another Indigo and loved it so we chose Indigo again. The hotel was modern and clean and the staff were friendly and helpful. Would recommend this property for others staying in New Orleans.
April 27, 2013
Rated 5.0 out of 5.0 by Etude Allison
Our recent stay at the Hotel Indigo Garden District was wonderful. Absolutely perfect, in fact. During our stay, New Orleans was in the midst of the French Quarter Fest - an extremely popular & crowded annual event. There were several FQF guests staying in the hotel. Our room was quite large, the beds were very comfortable, the bathroom was beautiful & also very large. The rooms must be well insulated because we didn't hear one person out in the hallway, no doors slamming, no one's TV. The streetcar stop is right out front so public transportation either to the universities or French Quarter is convenient. The front desk staff and housekeeping were top notch professionals but also friendly and helpful. We will be certain to return for future trips and would highly recommend this hotel.
April 21, 2013
Rated 5.0 out of 5.0 by Lizzie63 Visiting daughter at Tulane
We were in New Orleans visiting Tulane University. We choose the Hotel Indigo because it is conveniently located in the Garden District, a 10 minute drive to the University or a short trolley ride. The trolley stopped right outside the hotel and right in front of campus. In addition, we took the trolley down to the French Quarter, which was also an easy ride door to door.
Due to some major airline delays we arrived at the Hotel Indigo at 2:00 a.m. but we were cheerfully greeted by the valet and concierge. Our room was a corner room with two doubles on the 8th floor with a great view. We loved the bathroom, one of the nicest I have seen in a hotel. The beds were incredibly comfortable and cozy-we all slept very well the four nights we were there. We had our car in and out with valet parking several times a day and never had to wait more than five minutes after letting them know we needed the car. Checking in and out was a breeze, and the entire staff could not have been any more friendly and accommodating.
Everything in the hotel was clean and in great shape. I highly recommend Hotel Indigo and will definitely stay there next time I am in New Orleans!
April 21, 2013