Rated 4.6 out of 5 by 394
Rated 5.0 out of 5.0 by Tor2123 Great location, comfortable room
Our family stayed at this hotel the night before Memorial Day. The hotel was easy to find from the interstate and the front desk staff very friendly. The room is large and modern with comfortable beds and a large bathroom. The entire room was very clean. The only negative about the room was the bathroom toiletries. There was only one roll of toilet paper, very small bottles of shampoo and conditioner, and 3 towels/washcloths. Even though we were only there one night, this was not enough for a family of four. Front desk staff was helpful to remedy this
When we went downstairs for dinner, we waited for the server to acknowledge us for at least five minutes. When she finally did approach us and we asked if there was a kids menu, she stated there was not. Very unfortunate for a really nice hotel to have slow restaurant service with a limited menu. The size of the restaurant was also very small; very few tables were in the place.
I am always hesitant about valet parking but the staff was great. The parking is right behind the hotel and secured behind a gate. We took to trolley car to the WWII museum on Memorial Day (our day of checkout) and we were able to load our luggage in our car and keep the car there until that afternoon with no headache or additional charge. Great customer service!!
We would definitely stay here again due to the convenience, comfort, and overall friendly staff.
May 30, 2015
Rated 5.0 out of 5.0 by bluecrab Interesting design
Comfortable room, friendly staff. Were not able to fix issues, but were polite.
May 29, 2015
Rated 5.0 out of 5.0 by P. Don Convenient Garden District Hotel
The location is perfect for exploring New Orleans. The Staff was very friendly and helpful
May 29, 2015