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Rated 4.3 out of 5 by 166 reviewers.
Rated 5.0 out of 5.0 by Great surprise in Chelsea Needed a nice hotel in the Chelsea area for a short business trip. Didn't know about this hotel but it appeared in the list of possible options. Glad I chose it as the room was a decent size (for NYC), the setup was good, and everything was modern, clean, and comfortable. Everything was just easy. No problems at all. July 17, 2014
Rated 5.0 out of 5.0 by They do a great job here. The area isn't great but the hotel is and the staff is really wonderful. Last time I was there I left my bag in the lobby and they grabbed it and held it for me till I returned. Always very personable and you never need to call more than once for anything July 14, 2014
Rated 5.0 out of 5.0 by Welcoming Staff and convenient location Very easy to find and helpful staff. Great location,placed within easy walking distance of different metro lines and Penn St. July 13, 2014
Rated 4.0 out of 5.0 by Location, location, and location Good location near Chelsea. Everything is OK or a little above average. Good experience. One comment on the grout of the tile in the shower. You can do a better job in terms of cleanness. July 9, 2014
Rated 5.0 out of 5.0 by Best hotel experience of my life!!! My boyfriend and I drove from northern Indiana to NYC for vacation. After driving for nearly 13 hours, we arrived a few hours before our scheduled check in time. Olivia and Jay were at the desk when we arrived and were happy to check availability for us and voila we were able to check in early at no additional cost. When we informed them that we were planning to get married during our stay they were both genuinely happy for us and provided accurate directions for us to get where we needed to go. Our room was plenty large enough even with a king size bed for both of us to move about freely. The room was clean, stylish, and comfortable. The bathroom was a delight from the Aveda products to the top end fixtures. The hotel was PERFECTLY situated for easy access to the subway and buses. Overall the hotel itself was a pleasure but the Outstanding service puts it on par with any 5th Avenue suite! Thank you Jay and Olivia for making this vacation our best ever!!! July 8, 2014
Rated 4.0 out of 5.0 by Comfortable, quiet A king size, very comfortable bed with crisp clean linens, a mostly quiet room although the AC unit rattled a bit. The room is medium in size and had enough spacing not to make it feel cramped. Simple yet artful decor, a window that actually opened so that we could listen to the thunderstorm passing over the city. Positioned in the flower district and a short walk from Penn Station, which was very convenient. Close to the wholesale jewelery district which my lady friend "appreciated" and a very courteous staff that always greeted us leaving and returning from city adventures. You might think because it it is the middle of a wholesale flower district that it might not be safe but I was pleasantly suprised to find that it felt just the opposite. Very good experience overall. July 8, 2014
Rated 5.0 out of 5.0 by Great place to stay in the Big Apple The Indigo was fresh, clean and the staff were great. The value was good and we will return next time we are in the city. July 7, 2014
Rated 3.0 out of 5.0 by Very nice hotel and reasonably priced for the area. My review is brief. I had a king size bed and while it was nice and comfortable, it had a loud noise on one side of the bed. Every time I turned while in bed, it woke me up with the loud noise. Bathroom also had loud noise. I'm not a light sleeper so I know the noises had to really be loud. Other problem, my room key stopped working and when I reported it, I was asked to take elevator down to the front desk rather than the front desk bring me a new room key. When new room key was issued, it still didn't work on the elevator. Big inconvenience. July 7, 2014
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