Rated 4.3 out of 5 by 387
Rated 5.0 out of 5.0 by Patternist Weekend Stay
The location is great and the area safe. I was able to walk to most of the places I wanted to visit.
May 12, 2015
Rated 4.0 out of 5.0 by serendipity1 Great staff good service
Staff was great very accommodating, convenient location nice view from rooftop bar
May 12, 2015
Rated 5.0 out of 5.0 by CMV888 Spacious room for NYC and comfy bed
The hotel was located in a great location. The room was spacious and bed was comfortable. There was big selection of TV channels. The room was quiet and I would stay here again.
May 11, 2015
Rated 4.0 out of 5.0 by KBPHX Good value for the money
If you need to stay in mid-town, the Hotel Indigo is a good location and value.
May 11, 2015
Rated 4.0 out of 5.0 by Sofie207 Mixed blessings
I made the reservation at the Chelsea Indigo Hotel after an extremely positive experience with the Sarasota property. Well, I guess one cannot replicate that in New York. In NYC, rooms are small, streets are noisy (especially noticeable when the windows are not well insulated) and New Yorkers are not as friendly as Floridians.
The Hotel is very well located in walking distance to Penn Station and right next to the No. 1 subway. but beware that it is also right in the middle of the Flower district with noisy deliveries starting in the middle of the night. So try to get a room in the back of the building. The Indigo like many hotel chains in the US now provides down comforters. But as long as they don't put them in comforter covers but put sheets on top and bottom one still has to struggle to keep the "package" with you.
While the restaurant is not part of the chain but managed by a separate company, its understaffing negatively impacts on the Indigo brand. One poor single server had to take care of the breakfast crowd, including room service at least part of the time. She was VERY efficient and did an amazing job, but nobody was happy with the long wait times.
May 7, 2015
Rated 5.0 out of 5.0 by jeffkim5199 Great Experience
Hotel was bright and inviting. Room was clean and comfortable. The entire staff made my wife and I feel welcome and comfortable. Special thanks to Nicole for taking great care of us and leaving a hand written note. Be back soon..
May 6, 2015
Rated 4.0 out of 5.0 by lukesnood Great hotel could use pillow upgrade
Nice Hotel amazing roof top bar
Room are very nice but pillows are tiny and soft. They have no alternative pillows so sleep was a bit uncomfortable,'Hotel is very nice otherwise
May 5, 2015
Rated 5.0 out of 5.0 by exnewyork lady Bright clean room and great service
Great location if staying in the Chelsea area- in the heart of the Flower District with easy access to public transportation. Room was bright, clean and looked out at the Flower vendors on W28th- a great view with a mass of spring flowers. The facilities were clean and well kept. The front desk staff were efficient, polite, responsive and well informed. Overall a positive experience.
May 4, 2015