Rated 4.0 out of 5 by 252
Rated 4.0 out of 5.0 by Sherrifbart11 OK for the city
Very nice staff, and very clean.Just very uncomfortable all around because of the small room size. I guess that is New York.
July 24, 2014
Rated 5.0 out of 5.0 by Sveta 22 Great service and comfortable bed
I would recommend this hotel - great service (Alex at the front desk was perfect), very comfortable bed and good location!
July 24, 2014
Rated 5.0 out of 5.0 by DSCALS good hotel in Chelsea
Excellent location, friendly staff. Look for discounts which make it a very good deal.
July 23, 2014
Rated 5.0 out of 5.0 by J.W. 2014 nice hotel in Chelsea area
This is a very nice hotel. We booked double beds with three persons. Although it is not very big in terms of space but the beds are standard size and big enough for four persons. It is good for people to visit the New York City. We left our car in the parking garage which charges only $30 per day while staying in Holiday Inn hotel.
July 23, 2014
Rated 5.0 out of 5.0 by keltoi21 First NYC
This was my first business trip to New York City and staying at the Holiday Inn on Manhattan 6th Ave - Chelsea and it was a great experience. The staff were friendly and helpful. The location was very convenient for the course I was taking and for sightseeing. I would highly recommend this hotel if you are going to NYC
July 22, 2014
Rated 5.0 out of 5.0 by nikki818 Location, cleanliness and great service.
Location of the hotel is perfect for getting around the city. Customer service of the staff was amazing. The cleanliness of the room was exceptional. Rooms are very small, but is expected for the area. Parking for loading/unloading in front of the hotel is tight and very hard to get and parking in the private garages can be expensive (validated - up to $31 for 24 hr.) The restaurant inside was very good. The chef prepared a specialty dish for me and served right at my table, drinks were yummy but pricey. Overall my husband and I had a great experience on our stay.
July 21, 2014
Rated 4.0 out of 5.0 by Tthhoommaass Good hotel and decent area
The staff was very good.
The parking garage was close but messed up the discount. The front desk corrected it.
July 20, 2014
Rated 5.0 out of 5.0 by Flo2014 Great Hotel
This is my second stay at the Holiday Inn in Chelsea, Manhattan and it is a great hotel with a great location.
July 16, 2014
Rated 5.0 out of 5.0 by Anne 720 Highly Recommend
We just came back from our recent stay at Holiday Inn®
Manhattan 6th Ave - Chelsea. it was a wonderful experience. Most notable was the excellent staff. Everyone, and I mean EVERYONE, always greeted us with a smile and a Good Morning or Good Evening. They made us feel as if we were their most important guests! When we inquired about getting a taxi for our trip back to the airport, the concierge took control and arranged everything for us, even giving helpful advice about traffic and the best time to leave to meet our scheduled departure. The front desk did everything to honor requests we had about our room. I was so impressed and right from the start I know this was an accommodating hotel and that we had made the right choice. We loved the location, too. I will always recommend this hotel to my friends traveling to NYC!
July 11, 2014
Rated 4.0 out of 5.0 by john1234345 Good Visit
Great visit please allocate to my membership 778012684
July 10, 2014
Rated 5.0 out of 5.0 by michellez55 Great location!
Spent 3 days in NYC and this was a great location, great hotel, clean, friendly staff. Highly recommended.
July 10, 2014
Rated 3.0 out of 5.0 by danzig Good Price
Stayed at this location by looking at price. Parking was more than I wanted to pay but I guess no choice at NY.
One of the two elevator was not in operation for a whole day, caused huge traffic of guests trying to both get down and up the floors.
Room was average clean for NY hotel I guess, but soap someone else used was left behind and did not feel housekeeping was in great shape.
Location was not the greatest if walking at night but I guess it was average for middle of NY.
Over all, I recommend this hotel for those visiting NY.
July 9, 2014
Rated 5.0 out of 5.0 by JTMgoes Menu seems dated, ate there only once
We really enjoyed our work/academic/leisure stay. We would have chosen to eat at the hotel more often because, when we did, the food and service were good, however the menu seemed more geared to the 60's and 70's. No big salads, main focus on large amounts of pasta and huge steaks...just not suited to our personal preference for smaller portions (and our party comprised 2 70 y/o's and a 16 y/o). Maybe it's because we're from LA... we just don't eat such gargantuan portions and that seemed to be the restaurant's boast. (By the way, one of us is Italian, even he thought the portions featured were way too large). Price was also a factor, who wants to order an expensive steak knowing you can't eat even half of it?
July 8, 2014
Rated 4.0 out of 5.0 by Kathy TPV Comfotable pillows and great staff.
Upon check in the lobby was small but looked inviting. Fast, easy check in and the staff was great at the front desk. Went to the bar/lounge and the servers and cook were wonderful. We were on the 20th floor and the rooms are quite small. The pillows were so comfortable and the beds were fine. Liked the outdoor tables to sit outside at night by the sidewalk. Overall the stay was good and so is the staff.
July 7, 2014
Rated 3.0 out of 5.0 by WGB2 Fair to Average
Very old, noisy hotel makes it difficult to sleep.
Maids woke us every morning with their loud chatter.
Tiny rooms as per most hotels in New York.
July 7, 2014
Rated 1.0 out of 5.0 by RJBoston Not a good stay
I am not pleased with the staff on how they handling the guests. Rooms are too congested and room is not properly house kept
July 2, 2014
Rated 5.0 out of 5.0 by Adir Great stay great service
I was a guest of the hotel for a week, and enjoyed the service very much!
July 2, 2014
Rated 5.0 out of 5.0 by Bubba05 Great Service
The entire staff made our 5-day stay a great experience. They were helpful and attentive to our needs.
June 28, 2014
Rated 4.0 out of 5.0 by lolit tight bathroom-towels are old looking
the location was great for the purpose of our stay-close to 28th st where fencing gym is located
June 27, 2014
Rated 3.0 out of 5.0 by justme12345 poor elevators
Had to wait for a long time as elevators are slow and are also used by staff
June 26, 2014
Rated 3.0 out of 5.0 by NZPSP good location, tiny room
the location of this property is convenient: close to Penn Station and a short walk to the 1 and F subway station and the PATH.
There are only 2 elevators (for 25 floors and there are 10 rooms per floor). The room is tiny with the door not even opening all the way. Noise from the hallway is bad. AC and heat is from a unit under the window and makes a lot of noise. The pillows are square and small and the bed is short. There is a Coffee maker is under the nightstand (no room to put it somewhere else), towels are a bit worn but the walk in shower is clean and there is sufficient water pressure. The sink is ridiculously small. Small lobby with uncomfortable furniture. Staff is friendly. Common areas are dated, scratched and worn.
June 22, 2014
Rated 4.0 out of 5.0 by Judy K Great value, great location
Really enjoyed staying at this Holiday Inn Express. The room was clean and comfortable. However, the bathroom was very small. The rest of the stay was excellent.
June 19, 2014
Rated 2.0 out of 5.0 by John0260 Overpriced for the value
You build a 25 story hotel, with 2 elevators only.
In the morning, your staff tie up the elevators by pre-positioning cleaning carts on floors. Long waits for elevators. Yes, I know...no service elevator.
I had breakfast in your hotel the last day, pancakes 8.95, bacon was 2.95...and coffee was 4.95.
The coffee was $2 more than Starbucks or Dunkin donuts. I know NYC Prices...but I have been all over the world in your hotels, it was overpriced.
When I come to NYC in the future I will stay in the hotel and recommend to my colleagues not to stay there either.
June 16, 2014
Rated 4.0 out of 5.0 by ChrisB71 Good Value for NYC
This hotel was met all my needs at good value for NYC. Great location. Comfortable and clean rooms. The beds were comfortable. No frills, but NYC itself was enough frills.
June 14, 2014
Rated 2.0 out of 5.0 by Ree27 Room
I came to stay at the hotel overnight due to the fact that my husband passed away and we were having his services in Manhattan and I live in Long Island so it was easier and I arrived feeling that my parking accomodations were not going to be a problem and I immediately had a problem-the lot I was instructed to go told me they were full - I went back to front desk they sent me to another lot - they also in turn told me they were full - I went back to the front desk and then they sent me to another lot - 2 blocks away and finally they accomodated me - the front desk from the first shut out I received at the lot should have called the next garage before sending me there to make sure it was going to be ok for me to park instead of them having me run around at a time like that in my life that I was very tired
June 13, 2014
Rated 5.0 out of 5.0 by triznik Manhattan 6th Ave - Chelsea is a peaceful oasis but close to the action
We enjoyed another great lodging experience and recommend this facility for location, service and overall value. Many of the rooms are NYC cozy (i.e. small and cramped) but clean and comfortable.
June 12, 2014
Rated 5.0 out of 5.0 by Rina66 Great location and staff hospitality
The HI Chelsea is in a great location, close to many restaurants, shops, and Macy's, as well as to all transportation. The staff is excellent. They allowed me to take my room early, as one was available, and to check out late. As I was sick with a bad cold, this extra time was very valuable to me and I appreciated their care. I would suggest some improvements: (1) A small refrigerator in the room; (2) A water kettle to make tea; and (3) An upgrade to the bathroom amenities. Also: I ordered room service for breakfast. Although it arrived very quickly, it was cold and very expensive.
Overall, however, HI in Chelsea is a great hotel where we have stayed many times and to which we will return!
June 12, 2014
Rated 4.0 out of 5.0 by MAK2145 Great Service
We stayed at the HI in Chelsea because of convenience and price and were pleasantly surprised how great the staff was and how convenient it was to the trains to go in/out of Midtown.
June 11, 2014
Rated 1.0 out of 5.0 by Chris99901 Horrid Experience
The Fitness Center was dirty. Our rooms we asked to be able to check in early due to the wedding. We couldn't. Our parents room which we booked together, was on a different floor. The lock to our door was broken and took 10-12 tries to get it to work. Because of renovation the hotel looked and smelled a mess. There was NO "free" breakfast. The Hotel is insanely over priced.
June 11, 2014
Rated 5.0 out of 5.0 by Ginmartini Good Location. Renovation Unerway
I like the location of this property. A few blocks south of Penn Station and lots of rail connectivity. Tons of restaurants and bars nearby.
The two elevators do a good job of moving you to your destination quickly!
AC is completely adequate.
I was there when the lobby was getting a facelift and I suspect it will look great when done.
Friendly staff, as usual.
June 9, 2014