Rated 4.5 out of 5 by 52
Rated 4.0 out of 5.0 by Redwine Rick Great potential
Indigo offers a sophisticated and contemporary hotel experience - something a little different than run of the mill hotel chains. Love the restored aspects including exposed brick and girders.
Not a fan of the concrete bathroom floor - understand it is "hip".
Hotel staff superb. Hotel is working to fix its ride service offering, as I understand it.
Rooftop bar has potential - big and outdoor seating with one side view of Manhattan. But one bar tender with no help doesn't cut it - and noise abatement efforts are needed due to hard wall/ceiling surfaces.
Alva restaurant menu - food and bar - offer great choices and meals are wonderful. Service is slow - not sure if serving staff or slow kitchen. Management needs to look at this operation as it affects a hotel guest's overall view of the stay experience.
April 21, 2015
Rated 3.0 out of 5.0 by Over Easy Somewhat disappointed
The design and the layout of the hotel are excellent - very attractive, contemporary, and comfortable. But the hotel is still a bit rough around the edges. First, I was told that while the hotel doesn't have a shuttle between the Newark airport, the hotel will provide taxi service from the airport. However, when I arrived at EWR, the hotel desk clerk told me that I was on my own for transportation. Some back and forth ensued, and the problem was finally settled as I had been originally told. Taxi service from the airport to the hotel is really a luxury and if the hotel decides to make this practice standard I would be more than happy to book my future stays at The Indigo Newark. Second, the hallways are all made of hard materials that do not soften the sounds of people walking, talking, and, worst of all, slamming their doors shut. Better sound-absorbing materials around the doors and in the hall ways might make a great difference. Or perhaps training guests to simply close the door rather than allowing it to slam shut would also help (although probably an impossible task).
I hope things get better. I'd love to make this hotel a home-away-from-home. There are really many wonderful things about it.
April 21, 2015
Rated 4.0 out of 5.0 by Baltimore Visitor Interesting Hotel
I stayed here for business. The interior design is interesting. I liked the bright lobby. The lightbulbs are cool. There are a couple neat views from the hotel- the front side faces a busy street of shops, and the left side faces a very old church. The selection of TV channels is excellent. The industrial design of the rooms isn't so great. I didn't like the painted cement floor in the bathroom. Some of the furniture is already showing deterioration. I liked the light-switches- they're the type that have buttons in a 'room layout- format. There are shades and curtains that make the room pretty dark. Only one of two elevators was working. The rooftop bar is neat but was loud and sketchy the night I stopped by. The street outside the hotel is rough. The bathroom supplies are Aveda, which is great. I got free breakfast vouchers for being an IHG member- loved it!
April 20, 2015