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Rated 4.7 out of 5 by 502 reviewers.
Rated 5.0 out of 5.0 by Well situated friendly hotel Hotel Indigo was situated in a good position in relation to the city centre and station. We had rooms on the fourth floor which were nice and quiet. The staff were welcoming, friendly and helpful. The room itself was very comfortable with a small balcony. We ate in the Marco Pierre White restaurant one evening which was very nice and reasonably priced. Breakfast was excellent. We would stay there again. October 14, 2014
Rated 2.0 out of 5.0 by On the whole.......fine I stayed two nights B&B, the room was clean, a decent size and comfortable bed. The banging of doors in the long corridors did become annoying after the first few hours, and the doors don't automatically close fully behind you, and upon walking the corridors it was obvious a number of people didn't realise such! My remote for the tv didn't work owing to dead batteries but after leaving a note for the cleaners these were replaced on day two. At breakfast it initially felt as though I was invisible. Despite the restaurant being awash with waitresses they clearly had been advised that showing people to a table was "beyond their remit", so instead I received no acknowledgement nor confirmation that someone would be with me soon. When the greeter did arrive and show me to my table she poured me a glass of orange juice, but also poured it over the table. Despite repeated apologies and promises to "get it cleared up straight away" I sat for my whole meal with piles of soggy napkins in front of me and a sticky table. The food was very like the standard expected in an airport lounge, not fantastic but not offensive. Upon leaving it was also assumed I had used the car park (£12pn) and this had been automatically added to my bill, needless to say I hadn't, so be aware! On the whole the experience was "fine" October 14, 2014
Rated 5.0 out of 5.0 by Great hotel centrally located Hotel Indigo is centrally located in the lovely city of Newcastle. We ended our West to East walk of Hadrian's Wall here and it was certainly a nice way to end our trip. The hotel is upscale, clean and modern with all the amenities you need and want. I would stay here again. October 13, 2014
Rated 5.0 out of 5.0 by Really good value for money Particularly liked the very modern design, the spaciousness of the room. The high quality of the amenities and equipment, matches the quality of the service and the welcome. Great experience. Will look for other hotels Indigo elsewhere in Europe ! October 11, 2014
Rated 5.0 out of 5.0 by Great Overnight Stay with Excellent Staff service from arrival to depart Quick and easy / efficient check in service - swiftly followed with Colleen - front of house finding us comfortable seating in an already packed "Fizz Friday" - bar area - then ensuring excellent hospitality with service for our perfectly chilled champagne and nibbles- yummmmm. She continued to provide this service throughout our period in the bar area - working non stop looking after all customers - giving them the same exceptional service - it was tiring watching her but lovely to be looked after at this level! We ate in the Marco Pierre White Restaurant - could not fault anything - again staff and service second to non. Rooms very comfortable and clean. Breakfast - very welcoming reception on entry to the restaurant - and again staff were very helpful. A really good enjoyable and relaxing hotel with staff making it a most memorable occasion - will certainly go back again. October 10, 2014
Rated 5.0 out of 5.0 by Service and restaurant Really impressed with quality of MPW food. We think this is an innovative idea of having a named-chef restaurant attached. This appeals to customers like us looking for a weekend break without the hassle of finding fine dining elsewhere. Staff unfailingly cheerful and helpful. Also, good to have entertainment on the Saturday. October 10, 2014
Rated 5.0 out of 5.0 Great Location Me and my wife decided on a night out in Newcastle and as we know Newcastle picked the Indigo hotel for it's location. We weren't disappointed with the hotel staff, cleanliness or decoration of the hotel. Breakfast was excellent with a wide range of food, set in a delightful room. The bedroom was both comfy and quiet ideal for a goodnights sleep. October 9, 2014
Rated 5.0 out of 5.0 by Great Staff Great hotel ,and the staff were fantastic. Room was really nice but the stand out feature was the attentiveness of the team. October 6, 2014
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