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Rated 4.7 out of 5 by 521 reviewers.
Rated 5.0 out of 5.0 Top stay A faultless stay I'm a frequent user of IHG brands and this was a pleasant surprise. The staff at the hotel are a credit to the Indigo. From the moment we checked in I really did feel that the staff were going out of their way to be helpful and just plain nice. The room was very nice, clean, fresh with modern design touches. My only note is the hotel is located within a few 100 meters of some of the city's busiest bars which can make for some amusing sights on your way back to the hotel. If you're out to party it couldn't be better. Easy enough to find, once you know where it is. I live in the area and had never noticed it before. Parking was okay but the spaces were a tad tight. All in all one of the better hotels I've stayed in to date and would recommend it to anyone. October 28, 2014
Rated 5.0 out of 5.0 Great place to stay Great place to stay, modern, clean and comfortable with friendly staff at a reasonable price. October 28, 2014
Rated 3.0 out of 5.0 by Not as good as expected Having stayed previously at Indigo Newcastle, I was looking forward to staying for a second time. Unfortunately, on this occasion it was a massive let down. The room was very cold when I arrived but never thought anything of it. I put the heating on and sorted. However, as the night went by, I checked the window only to realise the window wasn't closing properly. The handle was lose and the window didn't seal properly letting air and noise come through. Considering the busy student night life in Newcastle during the week, constant noise kept me awake all night by screaming students passing by. In addition to this, the floor was quite dirty. These are wooden floors and could do with mopping at least once a week. Hoovering will still leave lots of dust around....the socks I was wearing were left pretty dirty from walking around. Finally, my final let down was by the room service. The sandwich I ordered came with a side salad. No napkin or cutlery were provided with my meal. Overall a very disappointing stay and I will not visit again this hotel October 27, 2014
Rated 5.0 out of 5.0 by Comfortable rooms, friendly staff Had and excellent stay in the Hotel Indigo last weekend. All staff were extremely approachable and friendly, the room was clean and spacious with a very comfortable bed. Breakfast was delicious with an extensive choice. Would highly recommend. October 27, 2014
Rated 5.0 out of 5.0 by Superior unfortunatele the Indigo was fully booked so I had to spend some nigths at a different location. so glad when I could get a room for the lsst nigth. have alresdy booked for my Next visit October 27, 2014
Rated 4.0 out of 5.0 by comfortable room & friendly staff This was our 2nd visit to Hotel Indigo. Excellent base for the metro arena. The hotel is very inviting, with warm and friendly staff. Having telephoned the hotel prior to our stay to inform them of food intolerances, I still had a few problems with my meal and with breakfast. The staff were quick at trying to rectify the problems and were very apologetic, but I did expect a higher standard of expertise with regard to dietary requirements from this hotel chain. October 26, 2014
Rated 4.0 out of 5.0 by Great Location And Friendly Staff Very nice cooked breakfast. Very helpful and friendly staff. Superb location, every where within walking distance. Shops, bars, rail station. Very nice toilet and shower facilities. Bed a little bit small and slightly firm for my wife. Overall very good. October 24, 2014
Rated 4.0 out of 5.0 by Quality Hotel in Central Newcastle Good hotel in Central Newcastle (Grainger Town) close to Station Friendly and helpful staff Comfortable Room It has a Marco Pierre White restaurant which is a bonus A very enjoyable eight days at the hotel October 24, 2014
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