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  • 1 877 8 INDIGO
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Rated 4.7 out of 5 by 663 reviewers.
Rated 3.0 out of 5.0 by bad day at the office I did hesitate about writing this review as I have stayed at the Indigo many times and the stay is always good which I reflect it in the reviews. this time not so good so the review reflects this. here are the things that were not so good: 1. Not recognised as a Platinum member . 2. No bonus voucher or offer of drink/snack (see above) 3. TV control did not work - housekeeping replaced straight away though. 4. Asked for toast at breakfast - did not get any 5.Got coffee but in the tiniest pot I have ever seen (1,5 cups) 6. Asked for toast again - still did not get any. 7. No-one asked for my breakfast order (20 mins), having the menu still on the table is a big hint but I then managed to get someones attention (although it was not busy) None of these are big issues but put together leads to a poor experience I did go down to breakfast before 7 that morning and no-one was running the breakfast service,maybe that was the issue, Next morning all was back to normal so not sure if it was a blip or a sign that things are slipping. May 1, 2015
Rated 5.0 out of 5.0 by Great hotel location and service This hotel experience was again one of the best in Newcastle. Staff were always attentive, friendly and helpful. Food was excellent, hot and well presented. Room service and overall cleanliness was brilliant and all electronic devices worked well. Great location when enjoying the day and night life in the city! May 1, 2015
Rated 4.0 out of 5.0 by Great stay Good room, service and food. Babis looked after us, very well. See you soon April 30, 2015
Rated 4.0 out of 5.0 by Overnight Stay Stayed prior to trip to Lonodn. Excellent location to station. Could not fault the hotel, excellent staff April 28, 2015
Rated 4.0 out of 5.0 by Great Place, Great loaction Staff friendly and the room was modern and bright. Excellent location and access form the train station. April 26, 2015
Rated 5.0 out of 5.0 by great hotel fantastic stay at the hotel indigo,the management have certainly got it right ,the staff are very friendly and go out of their way to help .the little extras in the fridge are a good idea April 24, 2015
Rated 5.0 out of 5.0 by Highly recommend This hotel was a very pleasant surprise. The hotel itself is lovely and so are the staff. Very rarely visit Newcastle but if and when we return then it's the Hotel indigo for us! April 23, 2015
Rated 4.0 out of 5.0 by Bring back the old restaurant! Over the last year, I've made an effort to try and stay at the Indigo when I visit Newcastle. The reasons include proximity to the station, quality of the hotel, size and appearance of rooms and - previously - the restaurant. I was very disappointed during my visit in March 2015 to find how radically the restaurant had changed. The new menu simply doesn't cut it for me. I understand that as a business the hotel needs to keep things up to date, but some changes can go too far. Gone is the lovely variety of meals previously available, only to be replaced by a very stark choice. Add to that the fact that the chef doesn't seem to be doing as good a job as before and my reasons for choosing the Indigo start to dissipate. The starter I ordered had clearly not been tasted and was devoid of seasoning. The chicken Kiev just lacked that special something - flavour April 21, 2015
  • 2015-05-03T11:47:21.656-05:00
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