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Rated 4.7 out of 5 by 447 reviewers.
Rated 4.0 out of 5.0 by Fun stay Stayed here for two nights. The big plus is the restaurant and bar downstairs, which give the hotel a real buzz. The location is also great. The only minus was the size of the 'king bed', which was actually a standard double. Queried but no alternative available. February 23, 2014
Rated 5.0 out of 5.0 by A touch of class Excellent service and very comfortable room and facilities. Complimentary drinks (Soft and tea/coffee) and chocolate bar was a nice touch, as was the complimentary newspaper on Sunday morning. I'd stay there again and would recommend it. February 13, 2014
Rated 5.0 out of 5.0 by utterly fabulous stay!! Fantastic over night stay on 8/2 Reception & cocktail bar staff were especially fab & made our stay very special. February 12, 2014
Rated 5.0 out of 5.0 by Indigo consistently delights me as a customer! Every time I stay here I get a fantastic service. Staff provide warmth and intelligence to make me feel well looked after, food and how it's presented are excellent and the cost of my stay gives me good value. The use of top end toiletries provides that touch of class. Can't wait to return. February 12, 2014
Rated 5.0 out of 5.0 by Indigo Newcastle My wife and I visited this wonderful hotel in the centre of Newcastle in order for me to attend a business meeting and for her to do some shopping. It was ideally located for shopping and visitor attractions with ample parking facilities. I will be staying again February 10, 2014
Rated 5.0 out of 5.0 by Fantastic hotel at great value We stayed on a Saturday to attend a gig at O2 Academy. Location was great - close to train station and 2 minute walk to shops, restaurants, bars - and right beside the O2 academy. We arrived before check-in time but were given our room without hesitation. Friendly smiling staff were a constant, the rooms are modern, comfortable and well equipped. All perfect for a city hotel break, but the On-site Marco Pierre White restaurant just topped it off - beautiful food at an ordinary price. We will be back!!! February 6, 2014
Rated 4.0 out of 5.0 by Bad neighbours I love this hotel, but on this occasion it was my fault that I didn't call security, as the room next door to me was inhabited by unreasonable people who had no thought for any one but there selv es! So I did not get much sleep. February 5, 2014
Rated 4.0 out of 5.0 by Beautiful room and friendly staff Stayed as part of an all girl group for a birthday celebration. Rooms are spacious, stylish and the beds incredibly comfortable. Staff also could not be more accommodating and the only drawback was the heating system. Instructions were not compatible with the new control panel and although the staff did their best to adjust things the room never did warm up. We may be a hardy lot up north but we still appreciate a little heat on a cold winter night. February 5, 2014
Rated 5.0 out of 5.0 by Couldn't fault it! I stay regularly in Newcastle on business. The Indigo is the best hotel I have stayed in, in Newcastle and I have stayed at most of them. On my most recent visit my son stayed with me for one of my two nights stay as he had an interview to attend. The staff could not have been more helpful and considerate. They changed the King size bed for two singles for one night and returned the room to a King Size bed for my second night when staying alone. The charming man on reception went out of his way to make my stay relaxing, stress free and comfortable. I had room service which was fabulous. Certainly the most well presented and tasty food I have had from any hotel room service. I am already looking forward to my next visit. February 4, 2014
Rated 4.0 out of 5.0 by Hotel Review Found the design refreshing and MPW resturant very good. The King room with balcony was small bed was rock hard and I question if bed was a king. Mentioned to staff that all other guests had mattress toppers on bed they were unaware that beds had this. Bathroom was good size. January 29, 2014
Rated 5.0 out of 5.0 by Brilliant Hotel with an excellent location! Really enjoyed our stay here! We were down for a new year get away! The hotel is in an excellent location! Very handy for places to eat, and was great for a night out in Newcastle especially for visting the Gate! The hotel was very nice, could not fault it, very clean, spacious and comfortable. We have breakfast included in our stay as we were there for 4 nights. The breakfast was very good. Overall I really enjoyed my stay here and will definatly be returning in the future, very happy customer :-) January 8, 2014
Rated 5.0 out of 5.0 by A Relaxing Christmas Stay Myself & my Son stayed from Christmas Eve to Dec 27th, primarily to watch a Football match. We were made to feel at home and the Service, Food & allround experience was exceptional. January 7, 2014
Rated 4.0 out of 5.0 by incrediblle breakfast Excellent stay. Only one hiccup the room's heating was too low. The manual in the room did not correspond to the heating control. We should have rung reception to get it sorted. The breakfast was the best I have had at any hotel and offered a great variety. The room was very spacious and the bed was so comfortable. I highly recommend this hotel. January 6, 2014
Rated 5.0 out of 5.0 by Friendly staff & fantastic breakfast Stayed at hotel Indigo for 3 nights at Hogmanay with my husband. Everything was fabulous! Comfortable bed, spacious bright room & wonderful rainfall shower. Breakfast was plentiful and delicious. Bar was over priced as all hotel bars are but plenty pubs near bar. Hotel is in an ideal location only a few minutes walk from train station & 5 minutes from town centre. Staff were all friendly & helpful, we will be back! Thanks again for a wonderful start to the new year. January 5, 2014
Rated 5.0 out of 5.0 by Great We stayed in new year 2014 and it was amazing! Great staff that made me and my girlfriend more than welcome! And done everything to help us! Great hotel will book again. Also thanks to the security (zack) for his great help! January 5, 2014
Rated 4.0 out of 5.0 by New Year 2014 My husband and I stayed on the New Year package. The room facilities were perfect and the hotel had a lovely atmosphere. We stayed here in October for my birthday and as previously the staff were very pleasent and helpful. The meal in the MPW restaurant was excellent. A great time was had by both of us a thank you! January 5, 2014
Rated 5.0 out of 5.0 by Great hotel Had a very enjoyable stay at the Hotel Indigo Newcastle. Located within a 5 minute walk from Eldon Square, St James' park and multiple nice pubs, there is enough to do around the hotel. The hotel itself was great. The bed was comfortable, the room was superb and clean and the staff went out of their way to make my stay as comfortable als possible. The hotel bar has a very nice atmosphere to have a couple of drinks. I would definitely recommend this hotel if you want to visit Newcastle. January 1, 2014
Rated 5.0 out of 5.0 by Great friendly staff Great hotel in a great location, with staff who really demonstrated brilliant customer service January 1, 2014
Rated 5.0 out of 5.0 by Excellent! A great place to stay, excellent location and wonderful staff who are professional, friendly and very helpful. Thank you December 31, 2013
Rated 5.0 out of 5.0 by Lovely stay! We stayed here on the 27th December as a little treat for ourselves. Staff were very welcoming on arrival and our room was well presented and very tidy. We were pleased with the distance of the hotel to the cinema and restaurants. When we got back from our night out we went to the hotel bar and had a cocktail. They were a little on the expensive side but very nice and again lovely staff. Our sleep was comfortable; probably one of the most comfortable I've had in a hotel. The complimentary snacks in the mini bar were a nice touch too. In the morning we had a lovely breakfast. The cooked one didn't stay warm for long and could have done with having baked beans with it but we still enjoyed it. Also lots of choice if you want cereals, fruit etc. staff again were very nice and helpful. If I was to nit pick, I saw some rubbish bags in the stairwell, our room had a picture frame that had a crack in the glass and there was a stain on one of the bed cushions. Other than that I couldn't fault the hotel. Will definitely recommend it! December 31, 2013
Rated 5.0 out of 5.0 by great place to stay. we were give 1 night in this hotel as xmas present, and were disappointed we couldnt stay longer. Service and staff really friendly and helpful, room spotless, breakfast delicious and very central for shopping/evening entertainment. We would recommend a stay in this hotel very highly, you couldnt be disappointed. December 30, 2013
Rated 5.0 out of 5.0 by Wow what a find! This is a fab hotel. My only concern by recommending it so highly is we won't be able to book a room when we need to next time! December 19, 2013
Rated 4.0 out of 5.0 by Restaurant One or two issues with service with evening meal and breakfast They seemed forget us and the staff had to be reminded that we Had not been served our meals As the restaurant was not busy a bit of a concern December 16, 2013
Rated 5.0 out of 5.0 by As always .............fantastic!! Can't fault it, and will always be by No 1 choice in Newcastle. Best hotel hair dryer ever!! December 15, 2013
Rated 5.0 out of 5.0 by One of the best hotels I have visited. Excellent staff and facilities An excellent hotel highly recommendable This hotel puts you the guest on a pedestal. December 15, 2013
Rated 4.0 out of 5.0 by Fantastic Hotel, excellent service and knowledgeable staff at the front desk I was made to feel extremely welcome by friendly and knowledgeable staff at the front desk and the bar. I was offered really good advice about the local area. The room and facilities were excellent with a comfortable bed and pillows. A memorable night. My only concern and the only issue that I had was the breakfast service and the overall quality of the breakfast in the restaurant. December 14, 2013
Rated 5.0 out of 5.0 by Affordable luxury What a fabulous hotel, everyone was very friendly and helpful, the rooms were tastefully decorated and luxurious. We had a wonderful stay, loved the whole vibe of the place and will definitely return! December 14, 2013
Rated 5.0 out of 5.0 by Great hotel A weekend away treat. Despite horrible weather, had a great time. Hotel excellent, staff great and restaurant superb. Best steak I've had in many a long year. December 11, 2013
Rated 5.0 out of 5.0 by Excellent Stayed with 6 friends. Rooms were great, staff were exceptional and went beyond what was needed. Really nice feel to the place and perfect location for visiting the city centre. December 11, 2013
Rated 5.0 out of 5.0 by Excellent staff topped off a great stay Stayed at the hotel with friends last weekend. A very warm and friendly greeting started what was to be a great stay, off nicely. We checked into our very comfy, airy and spacious rooms before visiting the bar, a modern stylish area with a great atmosphere, serving the best Mojito I've had to date. They also had a great Friday night champagne offer that lots of people were taking advantage of. Unfortunately we were'nt able to eat at the hotels Marco Pierre White restaurant as it was fully booked due to the time of year I suspect but I have eaten there on a previous stay & would highly recommend it. Breakfast was excellent and an 11am check out time meant we didnt feel rushed. The car park is also an excellent amenity so centrally located in the city. On the whole a great stay and I forward to returning. Special thanks to Jenny on reception and Colleen in the bar for your excellent and warm customer service. December 11, 2013
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