Rated 4.7 out of 5 by 664
Rated 3.0 out of 5.0 by SteveP39 bad day at the office
I did hesitate about writing this review as I have stayed at the Indigo many times and the stay is always good which I reflect it in the reviews. this time not so good so the review reflects this. here are the things that were not so good:
1. Not recognised as a Platinum member .
2. No bonus voucher or offer of drink/snack (see above)
3. TV control did not work - housekeeping replaced straight away though.
4. Asked for toast at breakfast - did not get any
5.Got coffee but in the tiniest pot I have ever seen (1,5 cups)
6. Asked for toast again - still did not get any.
7. No-one asked for my breakfast order (20 mins), having the menu still on the table is a big hint but I then managed to get someones attention (although it was not busy)
None of these are big issues but put together leads to a poor experience
I did go down to breakfast before 7 that morning and no-one was running the breakfast service,maybe that was the issue, Next morning all was back to normal so not sure if it was a blip or a sign that things are slipping.
May 1, 2015
Rated 5.0 out of 5.0 by Svenskan Great hotel location and service
This hotel experience was again one of the best in Newcastle. Staff were always attentive, friendly and helpful. Food was excellent, hot and well presented. Room service and overall cleanliness was brilliant and all electronic devices worked well. Great location when enjoying the day and night life in the city!
May 1, 2015
Rated 4.0 out of 5.0 by Rme1 Great stay
Good room, service and food. Babis looked after us, very well.
See you soon
April 30, 2015
Rated 4.0 out of 5.0 by GillyMilly Overnight Stay
Stayed prior to trip to Lonodn. Excellent location to station. Could not fault the hotel, excellent staff
April 28, 2015
Rated 4.0 out of 5.0 by Panini Great Place, Great loaction
Staff friendly and the room was modern and bright. Excellent location and access form the train station.
April 26, 2015
Rated 5.0 out of 5.0 by mogsie 59 great hotel
fantastic stay at the hotel indigo,the management have certainly got it right ,the staff are very friendly and go out of their way to help .the little extras in the fridge are a good idea
April 24, 2015
Rated 5.0 out of 5.0 by SGC65 Highly recommend
This hotel was a very pleasant surprise. The hotel itself is lovely and so are the staff. Very rarely visit Newcastle but if and when we return then it's the Hotel indigo for us!
April 23, 2015