Rated 4.7 out of 5 by 502
Rated 5.0 out of 5.0 by Enjoys travelling Well situated friendly hotel
Hotel Indigo was situated in a good position in relation to the city centre and station. We had rooms on the fourth floor which were nice and quiet. The staff were welcoming, friendly and helpful. The room itself was very comfortable with a small balcony. We ate in the Marco Pierre White restaurant one evening which was very nice and reasonably priced. Breakfast was excellent.
We would stay there again.
October 14, 2014
Rated 2.0 out of 5.0 by Florence37 On the whole.......fine
I stayed two nights B&B, the room was clean, a decent size and comfortable bed. The banging of doors in the long corridors did become annoying after the first few hours, and the doors don't automatically close fully behind you, and upon walking the corridors it was obvious a number of people didn't realise such!
My remote for the tv didn't work owing to dead batteries but after leaving a note for the cleaners these were replaced on day two.
At breakfast it initially felt as though I was invisible. Despite the restaurant being awash with waitresses they clearly had been advised that showing people to a table was "beyond their remit", so instead I received no acknowledgement nor confirmation that someone would be with me soon.
When the greeter did arrive and show me to my table she poured me a glass of orange juice, but also poured it over the table. Despite repeated apologies and promises to "get it cleared up straight away" I sat for my whole meal with piles of soggy napkins in front of me and a sticky table.
The food was very like the standard expected in an airport lounge, not fantastic but not offensive.
Upon leaving it was also assumed I had used the car park (£12pn) and this had been automatically added to my bill, needless to say I hadn't, so be aware!
On the whole the experience was "fine"
October 14, 2014
Rated 5.0 out of 5.0 by Susy2014 Great hotel centrally located
Hotel Indigo is centrally located in the lovely city of Newcastle. We ended our West to East walk of Hadrian's Wall here and it was certainly a nice way to end our trip. The hotel is upscale, clean and modern with all the amenities you need and want. I would stay here again.
October 13, 2014