Rated 3.8 out of 5 by 166
Rated 3.0 out of 5.0 by lilipuff An OK stay
Checkout was 11am yet housekeeping knocked on door and let herself in at 8:15 waking everybody up. Not much variety with breakfast. Thin walls. Overall hotel is nice and was clean, pool was great, staff was helpful and courteous. I would stay here again but I would not pay the same amount I did. I expected more for that price.
August 12, 2014
Rated 5.0 out of 5.0 Comfort and Relaxation
The executive suite is where I stayed and it was most fiting for me!! I loved it, but overall the whole experience of having everything available was great!! I wouldn't change a thing.
August 11, 2014
Rated 5.0 out of 5.0 by Buford12 Staff was very helpful great service
We experienced a very nice stay. The rooms were nice,the staff were very helpful and the breakfast buffet was very nice. Would stay again if ever visiting Dedham. Very close to the VA Hospital and very easy to get to from the Holiday Inn. Also a lot of shopping near by.
July 31, 2014
Rated 1.0 out of 5.0 by FirstTimer2014 Rude staff, broken room
Hotel staff was rude. We called down to the front desk to see if they had a sewing kit, and the staff member sharply said "yes" then hung up. We had to go down and get it ourselves.
We were promised liquid body wash instead of bar soap but there was only bar soap in the bathroom.
The toilet lid was up when we first entered the room.
The outlet in the bathroom was broken, so no drying my hair in the bathroom. The only other accessible outlet was under the far nightstand, with no mirror in sight.
The server during the buffet breakfast was curt, obviously just doing his job without any courtesy.
July 31, 2014
Rated 5.0 out of 5.0 by jrmalouf Family Reunion
Overall a fantastic experience. Check in was fast and courteous.
Room was clean and awsume.
My stay is what I expected.
Thank you to the staff at the Holiday Inn Dedham.
I always stay at this hotel above all.
July 26, 2014
Rated 4.0 out of 5.0 by LeoUK Nice and convenient
Nice hotel close to the Legacy shopping mall and restaurants, and also close to a couple of train stations to boston with frequent shuttle service. Good for business trips
July 21, 2014
Rated 4.0 out of 5.0 by kyr333 Great staff
Good hotel. Would recommend. the Staff are excellent. The facilities are decent. Bathroom and matresses could be improved, but otherwise it was a comfortable stay.
July 16, 2014
Rated 4.0 out of 5.0 by DRBFM Nice room, bad view
Only issue was my room window looked over the roof, a sea of black tar. Other then that everything else was nice.
July 16, 2014
Rated 5.0 out of 5.0 by Benny51 Top notch as always!
I've been staying at this property twice a week for years and it's always great! From the warm greeting from Joyce and Emily to the farewell from Robyn, Andrea, and Hugh its all around great. Thank you guys and keep up the great work!
July 15, 2014
Rated 4.0 out of 5.0 by LawTravels4 Third Stay Here
This go round, I was placed in the tower. The room was a little small (especially the bathroom), but, the room served its purpose. I had a nice view of the parking lot and was right next to the elevator and I had another positive stay. The shuttle driver, Pierre, was prompt and courteous, the breakfast staff were courteous and a delight to speak with (especially given that I had a later breakfast), and I got a late checkout (which was just right.)
The real highlight though was the efficiency the front desk dealt with my lost key. I don't know how, but, I lost my key in Boston. I came back to the front desk, explained what happened, showed my ID, and I had a new key promptly. I even met some interesting people there.
I always keep this property in mind for future Boston runs. I think there needs to be a little rehab, but, it works. I also think the only thing I would ask if that in morning rush hour, there be a shuttle schedule to the Dedham Corporate Center Commuter Rail Station for folks heading into Boston.
July 14, 2014
Rated 4.0 out of 5.0 by Day_Dallas Great value
Excellent value for the services offered. The Bamboo restaurant located on premises has excellent asian food selections; however, the breakfast area could use some improvements. Conveniently located across the street from an upscale retail development with great restaurants, shopping and entertainment.
Front desk staff and courtesy shuttle operators were extremely friendly and helpful.
July 10, 2014
Rated 3.0 out of 5.0 by Dan567 conveinent location
This hotel was convenient to the Legacy Place Shopping center, however, it needs some updating and maintenance attention.
July 6, 2014
Rated 5.0 out of 5.0 by Rocke123# Excellent
Would stay again and will tells friends about it great location
July 2, 2014
Rated 2.0 out of 5.0 by Mharrington674 Mr
rooms are poor hotel could use a face lift. The room I had on my last stay smelt nutty and then the amount of air freshener used in common areas like elevator are to strong.
June 29, 2014
Rated 5.0 out of 5.0 by kapparon Great service and location.
I liked the great service. The hotel was conveniently located near a mall which had good restaurants and stores. I will definitely be back in June 2015.
June 26, 2014
Rated 5.0 out of 5.0 by Jackie328 Excellent for the price
Good experience. Hotel was not central to where I needed to be but that was my fault. I would recommend it. Rooms were nice and clean. Bathroom was small.
June 25, 2014
Rated 5.0 out of 5.0 Great Stay
Great Hotel, Great Location and Great Staff and Service!! I dealt with Stefanie and she was amazing for beginning to end, would recommend this hotel for a local getaway, Legacy Place is right across the street, plenty of shopping and dining options. Again cannot say enough about Stefanie!!!!
June 25, 2014
Rated 4.0 out of 5.0 by GMconsultant Great fron Desk
As has been mentioned the hotel is not one of the newest but it is clean and appears to be well maintained. The staff is attentive and very polite with Hugh and Emily haveing a lot fun with the guest. I did not have the same problems as the other guest. On the down side it does not have a hot tub and the pool is not heated. It is a good location not to far from Boston but out a little.
June 24, 2014
Rated 5.0 out of 5.0 by GD16 Pleasant and confortable stay
Very welcoming and supportive staff. Great price for such amenities. Will recommend anyone to stay here and I will come again for leisure.
June 23, 2014
Rated 5.0 out of 5.0 by Sheshe1 Hotel Facilitator
Our stay was enjoyable and memorable. Thanks to all
June 19, 2014
Rated 5.0 out of 5.0 by JeffPdog Great value, excellent location and easy access to Downtown Boston
This hotel is located about 20 minutes via train to downtown Boston and the complimentary hotel shuttle takes you to the station (about a 5 minute ride). The hotel is very clean, quiet and comfortable and has an awesome Chinese restaurant and sushi bar attached to it. The staff in the hotel and the restaurant are amazing!! Everyone is extremely friendly and welcoming. The front desk was full of ideas and options for fun on our combined business/pleasure stay. Our room was huge and well equipped with plenty of outlets in the right places and free Internet!!
The hotel is located right across the street from a wonderful outdoor mall with many interesting restaurants and lounges. You spend a month here and not be bored. The is a popular breakfast spot, a diner, about a block away. Incredible food quality and quantity. Be prepared to wait in line on a Saturday morning.
I cannot say enough good about this hotel, its location, access to public transportation and the wonderful staff. Make this your home base when traveling to Boston. I know that I will.
June 18, 2014
Rated 4.0 out of 5.0 Easy Access
My experience at the Holiday Inn Boston-Dedham was pleasant. The ease of access to a shopping mall, restaurants, and highways was a big plus.
June 17, 2014
Rated 1.0 out of 5.0 by Traveled for Business Nice hotel lost my reservation
The hotel is very nice, clean and safe. The staff was also very nice. However the shuttle went to the wrong location for pick up and my reservation was lost. Did not stay in the room of my choosing.
June 16, 2014
Rated 4.0 out of 5.0 by Sun Tzu Our family vacation in Boston
Decent hotel in an ok area. If you are staying here to sightsee in downtown Boston, I would not suggest this hotel if you plan on using public transportation. They have a shuttle, and the service was nice, it was just inconvenient as they could only handle one customer at a time. If they drop you at the train, it's then $18 round trip per day per person. If they drop you at the T (like a subway), it's a considerably longer drive and you get stuck in traffic. At night, getting home is a bit iffy if you have to do any walking (the train is a 10 minute walk across heavy, large intersection and through dark neighborhood if the hotel shuttle cannot get you). The hotel is ok. You would think for a conference center there would be things a bit closer. It's a decent hotel, the staff is very friendly and helpful. I would suggest staying closer to a T stop or in the heart of Boston if you were planning on sightseeing.
June 14, 2014
Rated 5.0 out of 5.0 by BHALE Great beds and pillows
Really looking to returning in December. Did not want to leave because your bed is way better than what I own at home.
June 13, 2014
Rated 5.0 out of 5.0 by bonr great staff, clean and comfortable
The staff was wonderful, helpful and courteous.
We were in Boston for medical reasons and the staff could not have been any nicer. You helped make our stay comfortable and easy. Thank You
June 6, 2014
Rated 2.0 out of 5.0 by DarcyEW Not impressed
Hotel staff walked in the room without us hearing a knock at 8:30 a.m. on a weekend. The bathroom vent didn't work and we were told we just couldn't hear it, the whole bathroom fogged during shower and the paint on the walls and door was damaged from this. The continental breakfast wasn't free and considering the price it should be. There's no hot tub! I was really looking forward to a hot tub so this was quite disappointing. For me, not worth what we paid.
June 5, 2014
Rated 5.0 out of 5.0 by suzanne83 Great Service
Front desk staff was more than willing to help with all needs, or questions. They were very helpful. Breakfast was great and hot every morning.
June 3, 2014
Rated 5.0 out of 5.0 by ahuntergatherer A hidden gem
We did not expect a hotel outside of a major city to be so good. We were pleasantly surprised. The staff was outstanding. The room was very nice. There was shuttle service to mass transport.
We will most certainly be staying at this location when we are next in the area.
Overall, it was nice to encounter a staff that did not act like they were doing us a favor. We felt that our business was appreciated.
June 2, 2014
Rated 5.0 out of 5.0 by VinceJr Great hotel, Friendly Staff
April 11th - 13th/2014 - My stay at the Holiday Inn / Dedham hotel / Conference Center was fantastic. I traveled to the Boston area by train. The Amtrak station is less then a mile from the hotel. I called the hotel while on the train. Upon my arrival the shuttle was waiting to transport me the 1/2 mile trip to the hotel. The ladies at the front desk are the best. Friendly, courteous, professional, helpful, and fast check-in. The rooms are clean and large. The king beds are comfortable. The only way to get a microwave/refrigerator is in a suite. These amenities are unavailable in the regular rooms. There are engineers available anytime any room problems occur. The gym is small, but open at all time for a workout. (very fix!). Near by mall for dinner, movie, and shopping options. Two drug stores (CVS & Walgreens) are walking distance from the hotel. I rate this hotel a 6 star. I highly recommend this hotel. Special mention to shuttle driver, Mr. Pierre. Very friendly and willing to please. Very much appreciated.
May 24, 2014